Food & Beverage Assistant

Assist in creating a warm and welcoming environment for our guests

Ensure that guests are seated and provided with menus promptly

Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times

Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have

Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times

Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner

Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management.