A front of house waitress plays a pivotal role in creating a welcoming and enjoyable dining experience for guests. This position involves a blend of customer service, coordination, and attention to detail.
Greeting and Seating Guests: Warmly welcome patrons upon arrival, manage reservations, and guide them to their tables.
Taking Orders: Accurately record food and beverage orders, offering menu recommendations and noting any dietary restrictions or allergies.
Serving Food and Beverages: Deliver orders promptly, ensuring correct presentation and accommodating any special requests.
Customer Interaction: Maintain a friendly and attentive demeanor, addressing any questions or concerns to enhance the dining experience.
Table Maintenance: Regularly check on tables to refill drinks, clear used dishes, and reset settings for new guests.
Handling Payments: Process bills accurately, manage cash or card transactions, and issue receipts.
Collaboration: Coordinate with kitchen and bar staff to ensure timely service and address any order modifications or issues.