General Assistant - Restart Enterprise CIC

Job description
RESTART ENTEPRISE CIC
Job Title: General Assistant
Salary: 23k per annum.
Hours: 35 hours per week.
Location: Wolverhampton, WV10
JOB DESCRIPTION
Restart is a social enterprise committed to transforming lives through effective support for individuals and families impacted by imprisonment.
An exciting opportunity has arisen for a General Assistant who will work closely with our Operations Manager and another General Assistant to drive growth in our core services. If you’re passionate about making a difference and looking to further your career, this could be the perfect opportunity for you.
About You
You’re eager to learn and grow, thrive in a fast-paced environment, and are adaptable, flexible, and detail-focused. You're a friendly team player with a proactive attitude, excellent communication skills, and a positive approach to change.
We welcome hard-working individuals with a passion for people. Experience is a bonus, but not essential — full training will be provided.
We are an equal opportunities employer and welcome applications from all sections of the community.
Job Location
Wolverhampton
WV10 7PU
A General Assistant (with a difference & a smile)
You’ll rotate between tasks, all roles equally important to the success of our service delivery.
ResponsibilitiesIT & Administration

• Confident use of Microsoft Word, PowerPoint, Excel, Teams, and Outlook.
• Accurate and timely completion of paperwork and delivery-related admin tasks.
  Stock & Logistics
• Pick, pack, load, and unload items for delivery; check stock and maintain inventory.
• Buy stock and load it into crates ready for delivery.
• Lift and handle heavy items regularly.
• Drive a Luton van to deliver stock and supplies, including to prison establishments.
• Ensure all orders are processed efficiently to meet agreed delivery schedules.
  Prison Support Services
• Deliver stock and essential goods to prisons in a timely and secure manner.
• Support men in prison through practical services, signposting, and engagement in collaboration with Restart’s Through the Gate service.
• Coordinate with prison and Restart staff to meet individual and logistical needs.
  Café & Hospitality
• Prepare, cook, and serve food and drinks (including use of a barista machine) to a high standard.
• Take customer orders, handle payments (cash and card), and maintain a warm, welcoming environment.
• Open and close the café, including cleaning, stock rotation, and cashing up.
• Uphold food safety standards and complete daily hygiene checks and logs.
• Receive and store food deliveries appropriately.
  Community Shop
• Serve customers and handle cash with excellent customer service.
• Sort, price, and display donated goods.
• Maintain a clean, friendly, and well-organised space, engaging positively with the public.
  Other Duties
• Provide advice, guidance, and information to service users.
• Support the daily running of our Food Bank and Through the Gate services.
• Support the clothing bank services
• Assist with any other reasonable duties to support Restart’s mission.
  What You Will Get
• Personalised support and full training
• Free onsite parking and lunch
• Company mobile and laptop
• Use of company vehicles for business purposes
• Access to company stock (manager’s discretion)
• Pension scheme
• Additional leave linked to company performance
• Christmas bonus scheme
  Please Note:
  A clean driving licence is essential, as this role requires driving a Luton van and transporting goods, including heavy lifting and loading/unloading crates.
  Job Type: Full-time
  Pay: £23,000.00 per year
  Benefits:
  Casual dress
  Company pension
  Discounted or free food
  Employee discount
  Free parking
  Work Location: In person