Global Sourcing Controller - UK Greetings

The Global Sourcing Controller is responsible for overseeing and managing the daily operations of the Global Sourcing function, ensuring seamless execution from purchase order (PO) handoff to final product delivery.

This is a part time position that plays a critical role in maintaining supply chain efficiency and ensuring that all sourcing activities support the company’s business goals, timelines, and quality standards.

Operating in a dynamic, highly motivated office environment, the role is both strategic and operational, requiring great coordination, and communication skills.

Purchase Order Management

• Manage the end-to-end purchase order (PO) process within Global Supply, ensuring timely and accurate entry, processing, and follow-up.
• Resolve PO discrepancies, monitor order dashboards daily, and maintain on-time performance.
• Oversee delivery of 24,000+ items annually from 15 suppliers, ensuring Distribution Center (DC) availability and customer service levels.
• Send and track requests for quotation (RFQs) via sourcing systems, manage cost inputs (incl. freight), and liaise with Marketing for timely confirmation.

Production & Delivery Oversight

• Monitor global production of card and non-card products to meet forecasted demand and deadlines.
• Coordinate Private Label and customer delivery schedule (CDS) timelines from artwork release to warehouse delivery.
• Investigate delays, manage work-in-progress issues, and coordinate post-shipment deliveries.
• Support product sourcing with costing, samples, and innovation while maintaining supplier capacity and on-time delivery.
• Provide volume and material forecasts to ensure continuous supply.

Supplier & Stakeholder Collaboration

• Support the AG Asia buying team and supervise sourcing activities to ensure reliable and sustainable product supply.
• Liaise with global suppliers, logistics providers, and internal stakeholders to ensure alignment on lead times, capacity, and quality standards.
• Escalate supply chain issues and provide updates on CDS activities and project priorities.
• Support audit readiness, ensuring compliance with FSC, EUTR, and retailer requirements.

Performance Monitoring & Reporting

• Track and report on order progress, manufacturing timelines, and supplier performance.
• Deliver regular reports and root cause analysis to senior leadership.
• Monitor KPIs across vendor performance, cost, quality, delivery, and SKU availability.

Process Improvement

• Identify inefficiencies and lead improvement initiatives across global sourcing processes.
• Support system upgrades, drive process optimisation, and implement best practices across UK, Asia, and US operations.
• Apply strong negotiation skills on card and non-card products to protect margins and lock in favourable cost structures.

Skills & Qualifications Required

• Strong experience in global sourcing, supply chain, or procurement roles.
• Proven ability to manage teams and workflows in a dynamic environment where priorities can shift quickly.
• Excellent organizational, analytical, and communication skills.
• Ability to manage multiple tasks and priorities simultaneously while maintaining attention to detail.
• A collaborative mindset and a proactive, problem-solving approach.
• Excellent Excel and Microsoft Office skills
• Knowledge and understanding of Costing, Marketing, the Asia Global Sourcing offices and Production is desirable, as is Card and Gift Dressing specification experience.

What’s in it for You?

• A hybrid working model to support work-life balance (Tuesday and Wednesdays are our core
• office days).
• A supportive team environment where your ideas and input are valued.