Hotel • 1-10 Employees
Hiring with us since March, 2024
Located in the picturesque village of Kirby Misperton, Dewars is ideally situated to explore the many treasures of North Yorkshire. Surrounded by the charming towns of Malton and Pickering, as well as the vibrant city of York, our hotel off
Dewars Restaurant and Rooms Hotel is seeking enthusiastic and dedicated individuals to join our Team as General Team Members. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, then this is the opportunity for you. Responsibilities: - - Greeting and assisting guests in a friendly and professional manner - Taking and delivering food and beverage orders accurately and efficiently - Maintaining cleanliness and organisation of dining areas and workstations - Assisting with setting up and clearing tables - Providing exceptional customer service by promptly addressing any guest concerns or requests Requirements: - - Previous experience in the hospitality industry is preferred but not essential - Excellent communication and interpersonal skills - Ability to work in a Team and independently - Strong attention to detail and multitasking abilities - Flexibility to work evenings, weekends and holidays Benefits: - - Competitive hourly wage - Flexible work schedules - Opportunities for career growth and advancement If you are a motivated individual with a positive attitude and a desire to provide exceptional Guest experiences, then we want to hear from you.
The moment a guest steps into our hotel we want them to walk into a genuinely memorable experience. As a Duty Manager/Supervisor, the successful candidate will be an ambassador of the business and will offer excellent customer service. Our guests will anticipate great service, and an exceptional experience. Not only will you be a person who offers local insights and anticipating every detail in advance, you will also be creating a warm atmosphere that makes our guests feel at home in any location. You will also be knowledgeable about every aspect of the hotel, our guest services, leisure facilities, functions and our restaurant and bar About the role; Duties will include - customer service, front of house duties, telephone enquiries, reservations, emails, following open & close procedures on a rota basis, and preparing for the shift ahead. Previous experience in a hotel or guest house environment will be preferable, but is not essential About You: - Experience in a similar or front facing customer service role with an outgoing and bubbly personality - Strong communication skills - Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise - Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks - Flexibility to work a variety of different shifts, 7.30am to 11.00pm (on a rota basis) - Due to our rural location, own transport is essential. Job Types: Full-time, Permanent Salary: £25,000.00-£28,000.00 per year Benefits: Company pension Discounted or free food Employee discount Free parking On-site parking Schedule: 8 hour shift Monday to Friday Weekend availability Ability to Commute: Kirby Misperton, North Yorkshire (required) Work Location: In person