HR Administrator - Verve HR

Purpose of the Role

To provide high-quality administrative and operational support to the HR consultancy team and its clients. The HR Administrator will assist with client projects, maintain accurate records, prepare documentation, and help deliver a professional and seamless HR service.

Key Responsibilities

Client Support & Administration

• Provide administrative support to HR Consultants delivering client services, including notetaking and issuing letters for employee relation issues, onboarding, maintaining employee records on Breathe HR.
• Prepare client-facing HR documentation such as offer letters, contracts, meeting invite letters, and outcome letters.
• Maintain organised digital client files ensuring compliance with GDPR and confidentiality agreements.
• Assist with preparing reports for clients.
• Manage the consultancy shared inbox, prioritising and responding to client queries professionally.

Project & Consultancy Support

• Help coordinate client meetings, disciplinary/grievance hearings, and consultations by preparing relevant paperwork and arranging diaries.
• Assist in creating templates for consultants to use.

Onboarding & Compliance

• Support onboarding for client new starters by preparing documentation and ensuring all compliance checks are completed.
• Track probation periods, training deadlines, appraisal dates and other key HR lifecycle events.

Internal Support

• Provide administrative support to the consultancy team (meeting notes, scheduling, invoicing support, document formatting).
• Assist with marketing activities such as basic social media scheduling, newsletter content preparation, and updating templates.
• Contribute to improving internal processes, templates, and client materials.

Skills & Experience

Essential

• Strong administrative experience, ideally within HR or a professional services environment.
• Excellent attention to detail and high accuracy levels.
• Strong written communication skills with experience preparing formal letters and documents.
• Ability to manage multiple tasks and prioritise effectively across different clients.
• High levels of confidentiality and professionalism.
• Confident with MS Office.
• Strong organisational skills and ability to work independently.

Desirable

• Experience working in an HR consultancy or outsourced HR environment.
• Knowledge of UK employment law basics.
• Experience using HR systems.
• CIPD Level 3 qualification.

Personal Attributes

• Professional, client-focused and able to build positive relationships.
• Proactive and solution-focused with a willingness to learn.
• Flexible and able to support multiple consultants with varying needs.
• Calm under pressure with strong problem-solving skills.
• Team player who contributes to a positive, supportive consultancy culture.