We are looking for a skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support to end-users, troubleshooting problems, and maintaining IT systems and infrastructure for our clients.
Responsibilities:
Provide technical support to end-users, including troubleshooting problems related to hardware, software, and network infrastructure.
Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and mobile devices.
Perform routine maintenance tasks, such as backup and recovery procedures, system upgrades, and patches.
Ensure that IT systems and infrastructure are secure, reliable, and perform optimally.
Monitor and troubleshoot system performance, diagnose problems, and recommend solutions.
Develop and maintain technical documentation, including system configurations, processes, and procedures.
Collaborate with other technical teams and stakeholders to ensure that systems and infrastructure are integrated and functioning correctly.
Requirements:
Bachelor's degree in computer science, information technology, or related field.
At least 2-3 years of experience in IT technical support or related field.
In-depth knowledge of hardware and software components, including desktops, laptops, printers, and mobile devices.
Experience with operating systems such as Windows, macOS, and Linux.
Industry certifications, such as CompTIA A+ or Network+, are preferred.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to work collaboratively with other technical teams and stakeholders.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Responsibilities:
Provide technical support to end-users, including troubleshooting problems related to hardware, software, and network infrastructure.
Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and mobile devices.
Perform routine maintenance tasks, such as backup and recovery procedures, system upgrades, and patches.
Ensure that IT systems and infrastructure are secure, reliable, and perform optimally.
Monitor and troubleshoot system performance, diagnose problems, and recommend solutions.
Develop and maintain technical documentation, including system configurations, processes, and procedures.
Collaborate with other technical teams and stakeholders to ensure that systems and infrastructure are integrated and functioning correctly.
Requirements:
Bachelor's degree in computer science, information technology, or related field.
At least 2-3 years of experience in IT technical support or related field.
In-depth knowledge of hardware and software components, including desktops, laptops, printers, and mobile devices.
Experience with operating systems such as Windows, macOS, and Linux.
Industry certifications, such as CompTIA A+ or Network+, are preferred.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to work collaboratively with other technical teams and stakeholders.
Ability to work independently and manage multiple priorities in a fast-paced environment.
- Experience
- Required
- Employment
- Full-time
- Schedule
- Monday-Friday
- Salary
- £29,000 – £30,000 yearly
21-22 Burns Street, DE7 8AA, Ilkeston
IT TechnicianIlkeston
IT • 1-10 Employees
Hiring on JOB TODAY since April, 2023
RSInformatics is a renowned application developmentcompany when it comes to opting for reliable e-business solutions.With a vast team of experienced members under our belt,we strive to provide state of art e-businesssolutions to our clients
hr supportActive 1 month ago
Are you hiring?
Hire nowPost a job and hire
Similar jobs
Related searches in Ilkeston
- software developer
- technician
- it technician
- science technician
- maintenance manager
- communications manager
- technical manager
- development manager
- community manager
- printer
- computer technician
- client manager
- support manager
- security systems technician
- it
- computer science
- maintenance
- information technology
- science
- bachelors degree