IT Technician - Tamkudi Limited T/A NexGenTec
27 July 2025•19 views
Expires in 12 days
Job Description:
- Install, configure, and maintain computer hardware, software, and networks to ensure smooth day-to-day operations across the business.
- Diagnose and troubleshoot hardware and software issues across a range of devices, providing efficient and effective support. • Provide responsive technical support to all employees, ensuring minimal disruption in a high-value retail environment.
- Implement and maintain IT security measures, including antivirus software, firewalls, and access controls, with a focus on protecting sensitive customer and transaction data.
- Manage system updates, data backups, and recovery procedures to ensure business continuity and data integrity.
- Support the integration and maintenance of key IT systems, including EPOS solutions, CRM platforms, inventory databases, and payment processing systems.
- Ensure all IT systems comply with company policies, GDPR, and industry-specific data protection regulations.
- Assist in the installation and configuration of servers, routers, and other network infrastructure.
- Monitor and assess IT infrastructure performance, proactively identifying opportunities for improvement and optimisation.
- Document IT procedures, troubleshooting guides, and user support documentation to aid efficiency and consistency.
Skills & Education:
- Previous working experience as an IT Technician for at least a year. • Degree in Computer Science, Engineering or a similar relevant field
- Strong working knowledge of both Windows and Mac operating systems.
- Proficiency in networking protocols such as TCP/IP, DNS, and VPN.
- Familiarity with retail technology, including EPOS systems, payment gateways, and inventory management software (preferred).
- Experience with Microsoft 365, cloud-based tools, and CRM systems (advantageous).
- Strong problem-solving skills with high attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently as well as collaboratively within a team.
- Well-organised, reliable, and capable of prioritising tasks in a fast-paced retail environment.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- 9pm to 6pm
- Salary
- £31,000 – £39,000 yearly
- Starting time
- Immediate start!
102 High Street, SS1 1JN, Southend-on-Sea
IT TechnicianSouthend-on-Sea
Nexgentec • 1-10 Employees
Hiring on JOB TODAY since July, 2025
Tamkudi L.Active 2 months ago
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