Job description
IVF London is an established business offering bespoke fertility care and treatments to our clients. We are seeking for a highly motivated individual that is looking to build a career in administration and as front of house. You will be required to work on weekends at least twice a month.
The ideal candidate should have:
A friendly personality with knowledge or interest in fertility
Be approachable and flexible in their work, be able to gain our clients trust
Experience in Microsoft Office Suite
Excellent spoken and written English
Experience:
1-2 Years experience in customer service and administration
Language:
Excellent English and any other European or Asian language will be highly desirable
Core duties will be:
Answering the telephone and taking telephone bookings ad payments
Calling clients to ensure that the data we hold on them is up to date
Creating patient files
Dealing with patient referrals
Type up dictated letters
Taking meeting minutes
Creating invoices
Sending literature packs to our clients
Data entry
Diary management
Creating audits
The scope of this role has the potential to expand significantly for the right person. You will need to be IT literate and comfortable operating both via email and over the telephone. We will provide training on the specific systems that we use.
Job Types: Full-time, Part-time
Work Location: In person