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Medical Receptionist - Care Navigator - Warrior Square Surgery - Dr S L Vashisht - Southend-on-Sea

Office & Admin

6 hours ago6 views

  • Location: Warrior Square Surgery
  • Salary: £13.50 per hour
  • Hours: 30 hours per week
  • Shifts: To be discussed at interview (between 08:00 and 18:30, Monday to Friday)
  • Contract: Permanent
  • Closing Date: Wednesday 9th September 2026

About Us
We are a busy, friendly, and supportive GP surgery dedicated to providing high-quality care to our local community. We are looking for an enthusiastic and motivated Medical Receptionist / Care Navigator to join our hardworking front-of-house team.
Main Duties & Responsibilities

  • First Point of Contact: Welcome patients warmly at the front desk and handle telephone enquiries professionally.
  • Care Navigation: Ask appropriate questions to direct patients to the right clinician, service, or healthcare professional.
  • Appointment Booking: Manage and schedule appointments efficiently using our clinical software.
  • Administration: Process repeat prescription requests, sort incoming mail/emails, and scan medical records.
  • Team Collaboration: Support the doctors, nurses, and management team with daily administrative tasks.

About You (Person Specification)
·         Flexibility: Must be flexible and adaptable to work a variety of shift patterns between 08:00 and 18:30 to meet the needs of the surgery.

  • Clinical Systems: Previous experience using SystmOne is highly advantageous, though full training will be provided. A up to date DBS check.
  • Communication: Excellent verbal and written communication skills with a polite, empathetic phone manner.
  • Pressure: Ability to remain calm, professional, and efficient in a fast-paced environment.
  • Tech Skills: Confident using computers and general Microsoft Office software.
  • Experience: Previous experience in a medical reception or face-to-face customer service role is highly desirable.

Benefits

  • NHS Pension Scheme enrolment.
  • Ongoing training and career development support.
  • Blue light card for discounts

How to Apply
Please submit your CV and a brief covering letter outlining your suitability for the role via email to
The closing date for applications is Wednesday 9th September 2026.

  • Experience
    Not required
  • Employment
    Part-time
  • Schedule
    30 hours per week between 8am and 6:30pm
  • Salary
    from £13.5 hourly
  • Starting time
    Immediate start!

pin icon61 Warrior Square, SS1 2JJ, Southend-on-Sea

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ReceptionistSouthend-on-Sea

Doctor • 1-10 Employees

Hiring on JOB TODAY since August, 2026

We are a busy, friendly, and supportive GP surgery dedicated to providing high-quality care to our local community. We are looking for an enthusiastic and motivated Medical Receptionist/Care Navigator to join our hardworking front-of-house

Claire M. avatar icon
Claire M.Active 2 hours ago
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