Office Manager

- Work closely with the Managing Director to oversee the day -to-day operations of the company. - Manage emails, information, office systems and other communications; answer where possible – highlighting and prioritising those that need MD attention. - Maintain records of Director's contacts. Screen calls, enquiries and requests, and deal with them when appropriate. - Plan and maintain MD's calendar and recurring tasks, arrange appointments, organise and set agendas and action points for all his meetings. - Act as 'follow-up Manager' across the team to ensure that a wide range of agreed actions are being executed. - This role will involve assisting in strategic planning, managing staff, and ensuring that business goals are met.

We are seeking a proactive and organised Office Administrator to manage and oversee the daily operations of our Beauty and Aesthetic Training school The successful candidate will ensure the smooth running of office activities, maintain efficient administrative systems, and provide support to tutors and various remote teams within the organisation. Key Responsibilities Administrative Support Answer and direct phone calls, emails, and correspondence. Maintain and update office policies, procedures, and records. Organise and schedule meetings, appointments, and events. Scanning Documents Maintaining student portfolios Enrolling students Office Management Responsible for opening and closing the academy Manage academy supplies inventory and place orders as necessary. Ensure the academy environment is tidy, organised, and well-maintained. Liaise with suppliers, contractors, and service providers. Oversee the use and maintenance of office equipment. Data Management Maintain accurate records of office expenses and manage petty cash. Manage models coming in for treatments and taking appointments Update and manage databases and filing systems. Ensure compliance with data protection and confidentiality requirements. Team Support Provide administrative assistance to staff members and management. Assist in student onboarding including preparing induction materials. Other Duties Handle incoming and outgoing post and deliveries. Contribute to ad hoc projects and initiatives. Skills and Qualifications Essential: Proven experience in an administrative or office management role. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organisational and multitasking skills. Excellent written and verbal communication skills. Attention to detail and a high level of accuracy. Positive personality and attitude ability to think outside the box flexible with working hours, hours can change subject to course schedule. Holidays to be taken during term time Desirable: Knowledge of [Google Drive experience, microsoft word, excel CRM or accounting software]. Understanding of basic bookkeeping and financial processes. Experience in event planning or project management. Personal Attributes Professional and approachable demeanour. Ability to work independently and as part of a team. Resourceful, with a solution-focused mindset. Discretion and confidentiality in handling sensitive information. Ability to work in a stressful environment Salary Starting from £25k depending on experience How to Apply To apply for this position, please submit your CV and a cover letter outlining your suitability for the role.

Job Summary We are seeking a proactive, highly organized Office Administrator to join our team. The ideal candidate will be responsible for managing office operations, providing administrative support, recruiting staff, coordinating meetings for directors, and handling general office paperwork. This position requires a person with excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties Manage the day-to-day operations of the office, ensuring smooth and efficient running of all office functions. Maintain office supplies and equipment, placing orders as necessary to ensure availability. Handle general administrative duties including filing, photocopying, scanning, and organizing office documentation. Organize and maintain digital and physical filing systems, ensuring that records are easily accessible and up to date. Assist in the recruitment process by posting job ads, screening candidates, scheduling interviews, and coordinating hiring processes. Assist with the onboarding process for new employees, ensuring all documentation is completed and new staff are effectively integrated into the office environment. Handle incoming calls, emails, and other correspondence, ensuring timely responses and appropriate follow-up. Handle directors’ calendars, scheduling appointments, travel arrangements, and any required follow-ups. Requirements Proven experience as an office administrator, office assistant, or in another relevant administrative role. Strong knowledge of office management systems and procedures. Experience with recruitment processes, including job posting, interviewing, and onboarding. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong written and verbal communication skills. Ability to maintain confidentiality and handle sensitive information. High attention to detail and problem-solving skills. Professional and approachable demeanor, able to work well in a team. Knowledge of office health and safety regulations is a plus. If you are an enthusiastic individual who thrives in a administrative role , we encourage you to apply for this exciting opportunity as a Office Administrator. Job Types: Full-time, Permanent, Fixed term contract, Graduate Contract length: 60 months Pay: £28,000.00-£31,000.00 per year Additional pay: Loyalty bonus Performance bonus Yearly bonus Benefits: Company pension Free parking On-site parking Flexible language requirement: English not required Schedule: 8 hour shift Day shift Holidays Monday to Friday Experience: Administration: 3 years (required) Work Location: In person Application deadline: 15/12/2024 Reference ID: SEQ#0770 Expected start date: 16/01/2025

Contact Centre Coordinator Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week Salary: £23,887.50 per annum. Onsite interview dates: Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis. As a Contact Centre Coordinator, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. As a Contact Centre Coordinator, you will: Expertly handle all contact with our customers Make good use of a variety of channels, including calls, emails, live chat and social media Ensure the customer journey is always seamless Be part of an exciting, varied and dynamic environment Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm) Deliver excellent customer service, every time. Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare – at Nuffield Health, we’ll take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details