Duties and Responsibilities:
· Identify and resolve Post Office balancing queries.
· Influencing and support the Post Office team to provide customer service standards expected in the Post Office.
· To assist customer with any queries.
· Demonstrate a good level of communication to external and internal customers.
· Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team.
· Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines.
· Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations.
· Actively demonstrates the determination and the ability to deliver to success.
· Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training.
** Skill/experience/qualifications:**
· Strong leadership and managerial skills.
· Excellent communication and interpersonal abilities.
· Proficiency in Microsoft Excel and other relevant software.
· Ability to multitask and prioritize tasks effectively.
· Attention to detail and accuracy in record-keeping.
· Knowledge of postal regulations and procedures is a plus.
· Bachelor &/Master’s degree or a related study and experience.
· Identify and resolve Post Office balancing queries.
· Influencing and support the Post Office team to provide customer service standards expected in the Post Office.
· To assist customer with any queries.
· Demonstrate a good level of communication to external and internal customers.
· Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team.
· Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines.
· Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations.
· Actively demonstrates the determination and the ability to deliver to success.
· Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training.
** Skill/experience/qualifications:**
· Strong leadership and managerial skills.
· Excellent communication and interpersonal abilities.
· Proficiency in Microsoft Excel and other relevant software.
· Ability to multitask and prioritize tasks effectively.
· Attention to detail and accuracy in record-keeping.
· Knowledge of postal regulations and procedures is a plus.
· Bachelor &/Master’s degree or a related study and experience.
- Experiencia
- No se requiere
- Jornada
- Completa
- Salario
- 31.000 £ – 34.000 £ anual
6 Saint Catharines Way, LE7 9GG, Houghton on the Hill
Encargado/a de OficinaHoughton on the Hill
Post Office and Convenience store • 1-10 empleados
En JOB TODAY desde junio, 2025
We offer a wide range of products and services, including: Post Office services, Money transfer services, Food and beverages (soft drinks), Day-to-day essentials, Stationery products, Tobacco products, Vape products, Confectionery items,etc
Nila Prataprai DaveActivo hace 2 meses
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