We are currently recruiting a Project Co-Ordinator. Previous experience in a similar role will be essential, however, full training will be given. The right attitude and aptitude are key to success with us.
KEY ROLE RESPONSIBILITIES
Reporting directly to the Implementation Manager, the role is to support the Implementation Manager and the wider Formpak Team to provide exceptional customer support throughout software implementations and related projects contributing to the successful delivery to customers. This role would benefit someone who is comfortable being customer facing, focused and who is able to report to the management team. Daily responsibilities include:
· Collaborate with team members and customers to ensure tasks are well documented and progressed appropriately within the business.
· Keep the Implementation Manager aware of the project status and any concerns affecting the deliverables.
· Document project requirements, including support with customer data.
· Monitor and coordinate customer projects ensuring excellent communication with stakeholders.
ESSENTIAL SKILLS AND CHARACTERISTICS
Competent using Microsoft Office tools and confident to learn new software. Highly organised with the ability to prioritise their own workload and good attention to detail. Ideally have experience in a customer-facing role. Ability to build rapport and trust with customers through exceptional customer service. Excellent communication skills (both verbal and written). Possess attention to detail with analytical mindset. Curious and quick learner, confident and sensitive authentic team player.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Schedule:
Monday to Friday
Work Location: Hybrid remote in Bedford
KEY ROLE RESPONSIBILITIES
Reporting directly to the Implementation Manager, the role is to support the Implementation Manager and the wider Formpak Team to provide exceptional customer support throughout software implementations and related projects contributing to the successful delivery to customers. This role would benefit someone who is comfortable being customer facing, focused and who is able to report to the management team. Daily responsibilities include:
· Collaborate with team members and customers to ensure tasks are well documented and progressed appropriately within the business.
· Keep the Implementation Manager aware of the project status and any concerns affecting the deliverables.
· Document project requirements, including support with customer data.
· Monitor and coordinate customer projects ensuring excellent communication with stakeholders.
ESSENTIAL SKILLS AND CHARACTERISTICS
Competent using Microsoft Office tools and confident to learn new software. Highly organised with the ability to prioritise their own workload and good attention to detail. Ideally have experience in a customer-facing role. Ability to build rapport and trust with customers through exceptional customer service. Excellent communication skills (both verbal and written). Possess attention to detail with analytical mindset. Curious and quick learner, confident and sensitive authentic team player.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Schedule:
Monday to Friday
Work Location: Hybrid remote in Bedford
- Experience
- Required
- Employment
- Full-time
- Salary
- £25,000 – £28,000 yearly
Information TechnologyBedford
Software • 11-50 Employees
Hiring on JOB TODAY since November, 2024
Software solutions for the formulation & ingredient sector
Clare EarlyActive 2 hours ago