Job Opportunity: Medical Receptionist (Part-Time)
Location: Jacksdale Medical Centre
Hours: 15 hours per week – Tuesday, Wednesday & Friday, 13:30 – 18:30
Salary: National Minimum Wage (dependent on age and government guidance)
Start Date: As soon as possible
Are you a friendly, professional, and reliable individual with a passion for helping others? Jacksdale Medical Centre is looking for a part-time Medical Receptionist to join our close-knit, forward-thinking team. This is an excellent opportunity to be part of a progressive village GP surgery that values inclusivity, innovation, and collaboration.
About the Role
As a receptionist, you will be the first point of contact for patients, providing a warm, efficient, and professional service both face-to-face and over the phone. You will play a key role in the daily operations of the practice and contribute to our commitment to high-quality patient care.
Key duties include:
What We’re Looking For
Essential criteria:
Desirable:
Why Work With Us?
At Jacksdale Medical Centre, we offer the best of both worlds - the community spirit of a small village practice combined with the wider support of being part of a Primary Care Network (PCN).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Location: Jacksdale Medical Centre
Hours: 15 hours per week – Tuesday, Wednesday & Friday, 13:30 – 18:30
Salary: National Minimum Wage (dependent on age and government guidance)
Start Date: As soon as possible
Are you a friendly, professional, and reliable individual with a passion for helping others? Jacksdale Medical Centre is looking for a part-time Medical Receptionist to join our close-knit, forward-thinking team. This is an excellent opportunity to be part of a progressive village GP surgery that values inclusivity, innovation, and collaboration.
About the Role
As a receptionist, you will be the first point of contact for patients, providing a warm, efficient, and professional service both face-to-face and over the phone. You will play a key role in the daily operations of the practice and contribute to our commitment to high-quality patient care.
Key duties include:
- Booking and managing appointments, including routine appointments from the waiting list
- Handling telephone and in-person enquiries with compassion and clarity
- Navigating patients to appropriate services and healthcare providers (care navigation)
- Handling repeat prescription requests and liaising with clinical staff to ensure timely processing
- Acting as a chaperone during clinical examinations when required, ensuring patient comfort and compliance with practice policies (training provided)
- Collecting compliments and complaints as part of the practice’s continuous feedback and improvement process
- Attending monthly practice meetings to stay informed and involved
- Actively participating in quality improvement initiatives
- Handling patient records and managing sensitive and confidential information in line with NHS policies and GDPR
- Liaising closely with our GPs, nursing team, and administrative colleagues
What We’re Looking For
Essential criteria:
- Competence in using various IT systems and the ability to quickly learn new software relevant to the practice
- Able to prioritise and manage multiple tasks independently in a busy setting
- Flexibility to adapt to changing situations and work effectively under pressure
- Strong interpersonal skills to work professionally and collaboratively with colleagues and patients
- Confidence and tact in managing difficult conversations
- Strong attention to detail and organisational skills
- Good literacy and numeracy skills, including accurate written communication and basic calculations (e.g., appointment timings, patient lists)
Desirable:
- Working knowledge of System One
- Experience as a Medical Receptionist in a GP Surgery
- Previous experience of customer care or dealing with members of public in a frontline role
- GCSEs (or equivalent) in English and Maths
Why Work With Us?
At Jacksdale Medical Centre, we offer the best of both worlds - the community spirit of a small village practice combined with the wider support of being part of a Primary Care Network (PCN).
- We are proud to support and invest in our team, and offer a wide range of benefits to ensure you feel valued and supported:
- Protected learning time each month to support your professional development
- Career development opportunities and access to additional training
- Supportive team culture- we are a small team with no cliques or divisions; everyone supports one another
- A practice ethos centred on inclusion- we value diversity and welcome all
- Independent employee wellbeing support and external HR support
- NHS Pension Scheme with employer contributions
- Generous annual leave entitlement, including public holidays (pro rata)
- Contractual sick leave entitlement, increasing with length of service, in line with our commitment to staff wellbeing
- Free onsite parking
- Structured induction and training for new staff
- Access to NHS discount schemes (e.g., Blue Light Card)
- Staff social events, bringing the whole team together to relax and celebrate our work
- Stable, long-term employment in a respected, community-focused NHS GP surgery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
- Experience
- Required
- Employment
- Part-time
- Schedule
- Tuesday, Wednesday & Friday 13:30-18:30
- Salary
- from £12.21 hourly
- Starting time
- Immediate start!
8 Main Road, NG16 5JW, Jacksdale
ReceptionistJacksdale
Hospital • 11-50 Employees
Hiring on JOB TODAY since May, 2025
At Jacksdale Medical Centre, we offer the best of both worlds - the community spirit of a small village practice combined with the wider support of being part of a Primary Care Network (PCN).
jasmine burton Active 2 days ago
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