Restaurant Manager

Restaurant Supervisor - £12.75/ph About Us: We are HOP! WE exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! Benefits: Paid breaks, free food on shift, extra day of holiday for your birthday, paid training and development and seasonal night out! About the role: We are looking for energetic and experienced Restaurant Supervisor to join our HOP family and support team members producing and serving delicious food for our guests! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Our leaders are essential to the effective running of the shift and are willing to take ownership to guarantee the success of our unique and authentic Vietnamese quick service restaurants. This position is open to people who have experience of managing and leading teams within retail, hospitality, or a customer focused environment. This role is restaurant based and involves working a variety of shift patterns including working weekends and bank holidays. Essential requirement: Be a leader and role model with a customer focused attitude and be on hand to surprise and delight our guests Coordinate and monitor daily operations including opening and closing procedures Keep up to date with knowledge on our menu range and promotions Be able to use your own initiative and problem-solving skill Treat all colleagues and guest politely and with respect Please be aware we do handle pork meat in our restaurant. If you think this position is for you - please apply, and we will get back to you ASAP.

We are seeking a Manchester based Restaurant General Manager to be part of our enthusiastic team. Living our values every day ensuring all metrics of a successful business are delivered through exceptional standards and team leadership. NOIR and Basrah lounge are a contemporary Restaurant and Lounge designed to offer aromatic Indian and pan-sushi flavours inspired from the hustle and bustle of the streets of India and Asian whilst offering a luxurious social experience and atmosphere. To be successful in this role, you will have already gained restaurant experience, looking to join a growing company with great career opportunities. You will be minimising operating costs, boost our employee retention and deliver a positive dining experience for our guests. Being available to work 6 days over 7 including weekends and holidays. Responsibilities: Team welfare. Brand Compliance to Specs and Recipes. Placing food and beverage orders with our suppliers; overseeing onsite deliveries. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules. Process payroll for all restaurant staff. Ensure that all administration is managed and completed promptly and that it is also compliant with legislation, company processes, procedures and standards. Lead, manage and coach the team giving them regular feedback on their performance for them to deliver on their goals, company business plan and grow. Proactively support team with career development and progression so that an active succession plan is in place. Ensure underperformance is managed and all issues are addressed. Keep detailed records of daily, weekly and monthly costs and revenues. Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms). Monitor compliance with safety and hygiene regulations. Gather guests’ feedback and recommend improvements. Requirements; Work experience as a Restaurant Floor Manager in the hospitality industry. Familiarity with restaurant management software, Comtrex, Fourth. Good financial awareness and reporting skills. Exceptional Guest service through enhanced team engagement. Communication and team management abilities. If this sounds like you, please send an email with covering letter and CV attached. Successful candidates will be invited to an initial telephone interview, followed by a face to face interview on ASAP Job Types: Full-time, Permanent Start Date: ASAP Salary: TBD Job Types: Full-time, Permanent Benefits: Discounted or free food Flexitime Sick pay Store discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Every weekend Flexitime Monday to Friday Night shift Overtime Weekend availability Supplemental pay types: Performance bonus Yearly bonus Experience: Management: 2 years (required) Work Location: In person