Hart Shoreditch Hotel, Curio Collection by Hilton

Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.

Elevate your hospitality career by becoming the cornerstone of guest experiences with Ennismore! Why Ennismore? It's where professional growth meets personal fulfillment. Ennismore produce some of the most prestigious 5* hotels located in central London. Known for its exceptional service and warm ambiance, it's the place where guests' encounters turn into cherished memories. If you have a flair for impeccable customer service and the ability to multitask, we want to hear from you. Apply now!

THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 8am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist full time 40-48 hours per week with two days off Pay: Competitive; £12 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility : • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving

Our new members club in Soho seeks a new receptionists and a front of house to assist us with customer experiences and events. We are looking to increase our level of service. You will work closely with the club manager and ensure that groups are well looked after from start to finish. Key parts of the role will will be to assist with event requirements and requests. Pitch is a young, vibrant and modern venue. You will be part of a fun hardworking team that’s looking to grow with future venues. We are looking for both full and part time roles. Our rates will pay well for the right candidates.

An exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellAn exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellent customer service, at all times • Keep the reception and the shop floor area clean and tidy, at all times. • Deal with all enquiries in a timely, professional and courteous manner, in person, on the telephone or via e-mail. • Administer all bookings, cancellations and no-shows, in line with company policy via our in-house database. • Keep up to date with current pricing, to provide information to customers, on request, while maximising sales opportunities. • Fulfil all reasonable requests from customers to ensure their satisfaction • Report any issues immediately to the Directors, including maintenance issues with furniture, fittings and equipment • Always adhere to all company policies and procedures and licensing laws • Carry out instructions given by the Directors in a timely manner

we are offering training / recruitment for people looking for jobs in this role to start early April .