Contrata Personal

Sales Administrator - Ragus Sugars Ltd - Slough

Industria y Producción

hace 5 horas•2 vistas

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Job Overview
The position requires a person who is a highly organised and a detail-oriented Sales Administrator.
The successful candidate will provide vital support to our sales department by managing administrative tasks, maintaining customer relationships, and ensuring the smooth operation of customer service and sales processes.
Responsibilities
Manage and update customer information using CRM software to ensure data accuracy and integrity.
Prepare sales reports and presentations using Microsoft Excel.
Run complaints reports and ensure complaints are investigated and closed in a timely manner
Assist with sales administration tasks, including sending samples.
Support the Sales laboratory by collecting samples for analysis from the production laboratory.
Coordinate communication between sales teams and clients, ensuring timely responses and follow-ups.
Maintain organised filing systems for sales documentation and correspondence.
Support the complaints handling and reporting process.
Provide excellent customer service by addressing client inquiries promptly and professionally and escalating where necessary.
Skills
Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Build Experience with sage CRM software.
Must have strong organisational skills with the ability to manage multiple tasks efficiently.
Excellent communication skills in English, both written and verbal.
Good computer literacy with a solid understanding of IT systems and software applications.
Ability to prioritise tasks effectively through excellent time management skills.
Customer service experience with a professional approach to client interactions.
Organised with strong attention to detail and organisational skills to ensure accuracy in all duties.
Job Type: Fixed term contract
Contract length: 12 months