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  • Front of House Team Member
    Front of House Team Member
    hace 3 días
    £13–£15 por hora
    Jornada parcial
    Brookmans Park

    Bradmores Coffee is an independent village coffee shop dedicated to serving high-quality food and beverages in a warm, welcoming environment. We pride ourselves on ethical sourcing, thoughtful presentation, and fostering a strong sense of community. As we continue to grow with our brand-new kitchen, we are looking for an enthusiastic and friendly Front of House Team Member to join our fantastic team. In this role, you will be the face of Bradmores Coffee, ensuring every customer has a memorable and positive experience. We are seeking someone with a passion for excellent service, a keen eye for detail, and a proactive approach to their work. Key Responsibilities: • Welcome and serve customers with a friendly and efficient manner, • Prepare and serve hot and cold beverages, including specialty coffees, • Take orders accurately and process transactions, • Maintain the cleanliness and organisation of the front-of-house area, including seating, counters, and service stations, • Ensure a consistently high standard of customer satisfaction, • Handle customer inquiries and resolve any issues promptly and professionally What We're Looking For: • Previous experience in a customer service or hospitality role is preferred, • A positive, outgoing personality with excellent communication skills, • Ability to work effectively in a fast-paced environment, • Strong attention to detail and a commitment to maintaining high standards, • A proactive team player who is eager to contribute to a supportive work culture, • Passion for good food, great coffee, and creating a welcoming atmosphere What We Offer: • A fun and supportive work environment with a great team, • Opportunities to help shape a growing independent business, • Competitive pay and staff perks, • Daily free lunch

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  • Shop Manager
    Shop Manager
    hace 1 mes
    Jornada completa
    Watford

    Job description Great Opportunity to become a Duty Manager with BetAnsells, an independent and family run firm of Bookmakers founded in 1920 and operating 5 shops and an online business in Watford . Positions of between 18 and 38 hours available . We are seeking applicants with a sporting interest with previous betting office experience , or who can show a knowledge a betting and have previous supervisory experience . Applicants should ideally also live within a 10 mile radius of Watford and must be willing and able to travel between our Watford branches. Job Summary: We can offer job stability and a professional but far more personal working environment with pay that often exceeds that of our competitors Key responsibilities: Manage and supervise the day to day running of a busy betting shops by processing bets, accessing liabilities, and getting to know customers. Promoting and demonstrating betting products, including our in-shop gaming machines Ensure the shop is well presented, clean, organised, and visually appealing Handle customer enquiries, queries and complaints and using initiative to help resolve any issues Maintain financial records, reconcile accounts, and prepare reports for management Monitor shop performance and implement marketing initiatives to drive foot traffic and increase sales Championing safer gambling at all times and ensuring adhesion to Gambling Commission regulations Take care of cash handling, opening and closing the shop We recognize and value good staff, and can offer a sign on bonus after 6 months with us. We offer the opportunity to progress, match your pension plan to 3% and on top of normal holiday allowance you’ll get a paid day off for your birthday to after your first 12 months with us. Pay shown is a guide only and is dependent on experience and branch, but extremely competitive an open to discussion - we often exceed that currently offered by the multiples. Our trading hours are 7 days a week, between the hours of 9.00am and 9.30pm (currently 9.00pm) so flexibility may be required. We endeavour to rota at least 4 weeks in advance and for no more than 3 late shifts in any one week with every other weekend off. We offer flexibility when it comes to requesting days off and shift swaps, we offer paid overtime or time in lieu as an option, and we pay 10 minutes before and after opening hours.

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