Originally established in 1958 we are an independent supplier of bearings, belts and power transmission products open to both the trade and public based in Crawley West Sussex (just off the M23).
Currently experiencing a period of growth we find ourselves busier than ever and need the assistance of an experienced person to help out on the trade counter. This is a great time to join a growing business, with big plans.
Reporting to the Directors you will effectively build and develop relationships with customers, both over the phone and on the trade counter to ensure their needs are met.
The Ideal candidate will be from a mechanical engineering / manufacturing background or can at least demonstrable a good understanding of bearings, belts and other power transmission products. Experience working in a customer facing commercial environment also would be preferential but not essential.
· Customer service and or retail experience preferred but not essential.
· Team Player: Strong team skills and the ability to interact well with customers and colleagues.
· Basic computer skills required (email basic excel and word) along with a basic understanding of MRP desirable.
· Strong Communication skills: can demonstrate the ability to communicate both verbally and in writing with a wide range of customers and colleagues.
· Be comfortable answering queries over the phone and responding to client requests and enquiries.
· Keeping track of back orders, inventory, and ordering stock where required
· Drafting and mailing customer correspondence where required
· Supporting the operational teams
· Self-motivated, with impeccable accuracy and attention to detail.
In exchange we offer a competitive salary, flexibility and the opportunity to grow with the company or at your own pace
Job Types: Full-time, Part-time