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Customer Service Executive job - Financial Services - £27,000 - £30,000 with hybrid working - Stoke Poges Your new company Join a leading global organisation in financial services that values responsibility, excellence, and innovation. The company fosters a friendly, supportive culture and invests heavily in employee development and training. The organisation specialises in Asset Finance and Leasing within a global business with fantastic benefits based in Stoke Poges who are looking to hire a Customer Service Executive from a similar background within Financial Services. This role offers hybrid working with 2–3 days a week working from home. Your new role • Effectively liaise with internal and external customers by telephone, letter and e-mail in response to queries., • Respond to all customer queries and requests in an accurate and timely manner., • Process transfer requests, financial amendments and refund requests on customer contracts within appropriate timescales., • Ensure Customer Records are kept up to date and accurate., • Proactively support other team members in the delivery of outstanding Customer Service, e.g. taking calls and sharing workloads during peak periods., • In conjunction with the Operations Team Leaders identify and follow-through process improvement initiatives that will improve the customer’s experience and lead to business efficiencies., • Maximise revenue opportunities for SFS through identification and capture of sales leads, the collection of transfer / admin fees where appropriate and effectively deal with potential debt issues, resolving problems where possible to prevent arrears / bad debt., • Work to industry and regulatory guidelines and time frames.Effectively and efficiently deal with switchboard calls for SFS ensuring that we deliver exceptional service and direct customers to the right person or department What you'll need to succeed • Proven track record in offering exceptional service to customers (internal and external) via telephone and in writing., • Experience in a Customer Services team preferably from a Financial Services background and / or a business to business environment., • Experience in using Microsoft Office packages., • Excellent Communication skills – both verbal and written., • Good Organisational and time management skills., • Knowledge of regulatory bodies which may include FOS, FCA and FLA desirable., • Experience in asset finance/leasing/Financial services What you'll get in return • Competitive salary with quarterly performance-based bonus., • Flexible working hours and hybrid model (2–3 days in Stoke Poges office)., • Generous pension plan with employer contributions up to 10%., • 26 days annual leave plus bank holidays, with option to buy or sell 5 extra days., • Private healthcare (free BUPA plan) and subsidised family cover. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4744534

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

Unlock Your Potential at Eaton: Where Diversity Drives Innovation.No matter where you come from, your aspirations matter to us.We believe in the power of different perspectives, experiences, and backgrounds to ignite innovation and drive success.We're in the business of empowering people, and that i

Are you an experienced Strategic Account Manager within the Construction industry, with a proven record of delivering, and is looking for a new challenge with a UK market leader?. The Strategic Account Manager role is a busy, varied and challenging position with a 60/40 split of customer account man

We are seeking an experienced Regional Account Manager to manage and develop customer relationships across the South of the UK.

Account Executive - Modular Booths & Workspace Solutions.Shoreditch / Clerkenwell, London.Primarily office based remote policy is 4 days in office, 1 day remote.Quarterly Uncapped Bonus (70% on revenue & 30% on KPIs).Great opportunity for a talented sales professional to join an internationa

We're looking for a Customer Experience Representative to join Rollover, proudly part of Pilgrim's Europe. Make proactive outbound calls to support customer satisfaction, sales, and retention. Make every customer interaction count.

Account Manager Cyber Security Solutions.

As our Customer Service Team Leader you'll be based in Langley, Berkshire. This hybrid role offers the opportunity to manage customer service teams within our Smart Metering Contracts, supporting smart meter installation, maintenance, and replacement. Delivering essential infrastructure services for

Customer Service Specialist (B2B). We're looking for a motivated Customer Service Specialist to be the first point of contact for B2B customers. Customer Service Specialists key responsibilities:.

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

The Account Manager will be accountable for financial controls including purchase orders, billing schedules, invoicing and payment management. The Account Manager will be responsible for.

Enterprise Account Manager – Security, FinTech, Fraud, SaaS, Series C, London. Articulate the value of the Security solutions in comparison to competitive products.

In this Supply Chain Customer Service role, you will manage a team of 3 to support the seamless running of the B2B supply chain function, of which they manage c. You will be the escalation point for any delivery issues, so strong customer service and client exposure is key. You will be responsible f

These are approximate numbers for Grade II (Economy Class). Fluency in written and spoken English (ability to speak another language is an advantage). If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates.

You will support the Customer Service team with general administration duties and contribute to the smooth running of the department, ensuring that the Companys standard of service is met and adhered to at all times. First point of contact for Customer Service calls. Customer Service Representative.

Are you a dynamic, motivated and ambitious leader with a passion for delivering outstanding customer service? Our client is looking for an experienced Customer Service Team Leader to join a fast-paced and collaborative operations team. You'll lead a team of dedicated customer service associates, coa

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client and customer

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Hybrid working - 3 days on site.Are you a dynamic, motivated and ambitious leader with a passion for delivering outstanding customer service? xwzovoh Our client is looking f

We are seeking a polished and customer-focused professional to join our dynamic team. The successful candidate will be responsible for delivering a world-class customer experience, handling enquiries with professionalism, efficiency, and attention to detail. This role encompasses end-to-end customer case management, meaningful customer engagement, and close collaboration with internal teams to ensure every interaction reflects the quality, craftsmanship, and service excellence synonymous with the Christopher Ward brand. Key Responsibilities: • Customer Communication: Deliver prompt, courteous, and professional support across phone and email, consistently reflecting the Christopher Ward brand tone and commitment to excellence., • Issue Resolution: Handle customer concerns with empathy and efficiency, ensuring swift resolution and a positive outcome that reinforces trust in our brand., • Product Expertise: Cultivate in-depth knowledge of our timepieces and services to provide informed, accurate, and tailored guidance to customers., • Customer Insight: Capture and relay valuable customer feedback to relevant teams, contributing to continuous product and service improvement., • Cross-Department Collaboration: Partner with internal teams—including Operations, Repairs, and Marketing—to streamline the customer journey and resolve complex enquiries., • Proactive Service: Identify opportunities to delight customers through thoughtful service enhancements, including appropriate upselling of products or services that match their needs., • CRM Accuracy: Maintain detailed and accurate records of all customer interactions within the CRM system to ensure seamless communication and follow-up., • Performance Excellence: Consistently meet or exceed individual and team KPIs, including response time, resolution rate, and customer satisfaction benchmarks. Skills and Qualifications: • Experience: At least 2 years in a customer service role., • Communication: Excellent verbal and written communication skills., • Problem-Solving: Strong ability to think on your feet and resolve issues creatively., • Technical Skills: Proficient with CRM systems and Microsoft Office. Familiarity with Zendesk is a plus., • Adaptability: Comfortable working in a fast-paced environment., • Customer Focus: A genuine passion for delivering excellent service., • Team Player: Able to work well with others and maintain a positive attitude., • Attention to Detail: Careful and precise in your work., • Knowledge of the watch (or luxury jewellery) industry ideal but not required Hours & Location: Office based, 5 days per week (in person) Bell Street, Maidenhead. We operate 09:00-17:00 with a 1-hour, unpaid lunch.

Job Title: Sales Account Manager（Mandarin Speaking） Industry: Security and Surveillance Job Type: Full time Location: Maidenhead Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers. With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc. Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others. Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth. Main Responsibilities: • Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;, • Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；, • Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc；, • Analyse sales figures, and assist the marketing department；, • Maintain a long-term relationship with existing channel customers and recruit additional channel partners；, • Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;, • Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;, • Assist in the overall growth of the Dahua brand within the UK and Ireland market. Key Attributes: • Prior experience in a sales role or account manager role will be advantageous, • Previous experience with distributors will be advantageous, • Good customer service skills and communication skills, • Good at handling pressures, • The ability to learn new technologies fast, • A positive attitude, • Initiative, honesty and integrity Required Skills and Qualifications • Strong knowledge of MS office applications and CRM/Salesforce systems., • Eligible to work in the UK, • Full clean driver’s license

Our client are a leading Brand Experience Agency specialising in events, exhibition & display, workplace design, large format graphics and traditional design & print. They are now looking for an experienced, hand’s on, Account Manager to join their friendly and supportive team. Based in the heart of Windsor, this is a fantastic opportunity, ideal for an experienced and ambitious Account Manager looking for an exciting and challenging role. You will be a team player and have a proven track record of managing all aspects of design, print and production projects. Although you will manage many of your own projects from brief to completion, you will also act as a resource and support the event team with your expertise and knowledge. As Account Manager, you will work across the full spectrum of their service offering including: • Workplace branding and design, • Exhibition stand & display - design and production, • Bespoke build projects, • Hospitality box refurb/design, • Produce associated RAMS, • Large format graphics, • Brochures, leaflets, event collateral, • Print specifying, • Merchandise and promotional material sourcing, • Website design & development As Account Manager, you will have: • A minimum of three years’ experience of managing client accounts for a multi-disciplined marcomms/creative agency., • Excellent communication & relationship skills with the ability to liaise with clients, suppliers and colleagues at all levels, • Good technical knowledge and experience of managing design and production projects., • Experience of managing print and digital design projects., • The ability to produce presentations to a high standard and present these to clients, • Create and manage new business opportunities and ability to grow existing and new accounts, • Costing and budget management, • Produce and present client presentations & pitches, • Take client briefs and manage through to completion

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients. Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms. Job Title: Program & Account Manager – (Europe Team) Role Summary We are seeking a dynamic Program & Account Manager to join our Europe team. This role will act as the primary UK-based point of contact overseeing the implementation and ongoing support of Microsoft Fabric and Commercial Analytics solutions. In addition to program delivery, the individual will manage the Sonata account, drive client satisfaction, and identify opportunities for growth. Key Responsibilities: Program & Project Management • Serve as the primary UK-based point of contact during implementation and support phases., • Lead program governance, planning, timelines, and execution for Microsoft Fabric and commercial analytics implementation., • Coordinate with cross-functional delivery teams to ensure milestones and deliverables are met., • Manage risks, issues, dependencies, and escalation paths effectively., • Provide regular status updates and reports to internal and client leadership., • Facilitate meetings, align expectations, and maintain high client satisfaction. Post-Implementation Support • Act as the continuous point of contact for all support-related queries., • Collaborate with European support and technical teams to triage and resolve issues., • Establish and maintain support structures, processes, and documentation. Strategic Advisory • Advise BioPharma stakeholders on data and analytics strategy, including commercial analytics and associated technologies., • Identify opportunities for process improvement, optimization, and future initiatives., • Present recommendations and roadmaps to senior stakeholders. Account Management & Growth • Manage the Sonata account for the BioPharma client, ensuring strong relationships and trust., • Identify and pursue opportunities to grow the account through new initiatives, services, and solutions., • Work closely with sales and leadership teams to develop proposals and strategic plans., • Monitor account health, revenue, and client satisfaction metrics. Qualifications • Proven experience in program and project management within data and analytics domains., • Excellent client-facing communication and stakeholder management skills., • Ability to manage risks, dependencies, and complex delivery timelines., • Experience in account management and growth strategies., • Familiarity with BioPharma industry processes and compliance is a plus. Skills • Program governance and delivery, • Data and analytics strategy, • Relationship building and account growth, • Risk and issue management, • Strong presentation and communication skills

Who we are? JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona. What’s it like to work at JDE Peet’s? We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea. We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. Apply to unleash a cup of amazing for your career. UNLEASH YOUR POSSIBILITY! Find out more at The Customer Service Team Leader assists the Customer Service Manager in the execution of local Customer Service activities and order to cash process. The Operations function ensures the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders. The function manages sourcing, procurement, manufacturing, supply chain (warehousing, logistics and distribution) and planning processes and ensures optimal alignment between demand and supply at a global scale, taking into account efficiency, required flexibility, security of supply and considering costs, working capital, quality levels, service levels, company and society values. We are looking for a dynamic and motivated Customer Team Leader to lead a team of customer service associates in delivering exceptional service and operational excellence. You will be responsible for supervising daily activities, service, coaching team members, resolving customer issues, and ensuring a positive experience for every customer. Responsibilities; • Strong people manager, focus on people development strives to improve the capabilities of the customer service team. Ensures that customer satisfaction and service is a key priority for the team and process/ procedures are followed., • Onboarding of new customer service associates and training support, • Supports on internal supply chain improvement agenda - SCOS (Yearly appraisal), • Liaises with customers to optimize customer satisfaction and to maximize efficiency., • Leads daily call for Customer Service and Supply Chain – Identifying key service issues & working with team on resolution., • Liaises with Logistics/3PL regarding service failure issues. FTA root cause resolution, • Overall responsibility for the day-to-day order processing (both manual EDI and Esker) on behalf of the Retail’ Irish & Professional MSUs, ensuring orders are received, created, and released for picking and dispatch on time to the 3PL and within customer lead-times., • Responsible for maintaining CXSL & CSL in line with company/customer targets., • Monitor and own Perfect Order Metric – metric should remain in the 90% and up., • Act as the first point of escalation for customer complaints and complex queries/Logistics service issues, • Ensures all customer queries/complaints are received, logged, investigated, resolved and credits/returns are processed. Ensure complaints remain below 3% target, • Review period end CXSL and Order Success Ratio, lead root cause analysis and report findings, results and propose improvement strategies., • Update weekly CXSL Service Report with clear actions for improvement., • Lead/Support supply chain efficiencies independently or in conjunction with customer collaboration and CS team. Looking for ways to improve order profile and cost to serve. Work with Logistics/3PL to implement., • Deploys customer service procedures, policies and standards for the organization and continuously seeks opportunities for improving CXSL., • Develop and maintain customer service procedures and standards for customer service support to the Professional and Retail MSUs., • Lead the implementation of any system upgrade/changes., • Contribute to the effective running of SAP, ESKER and EDI systems and maintenance of dynamic and static data., • Evaluate external customer AGS on behalf of Customer Service, define and implement improvement activities based on these results. Requirements; Must have: • Minimum 5 years of relevant experience in Customer Service Lead experience, • Strong People Management skills., • Excellent knowledge of the Order to Cash processes., • High level SAP skills and experience working with SAP systems in a Customer Services environment., • Understanding of EDI (Esker Is a nice to have), • Strong Excel analysis and reporting skills, • Experience of dealing with a 3PL and Supply chain efficiencies, • High level of Customer Focus and excellent Customer Service skills. Nice to have: • FMCG Experience

Customer Service Team Lead Location: Near Slough – Hybrid working (3 days per week in the office) Salary: £50,000 to £58,000 per annum dependent on experience + Bonus, Pension, Healthcare, Holiday & More Join a fast-paced, global FMCG organisation as a Customer Service Team Leader where you will lead a team of highly experienced, passionate and decided Customer Service Specialists. This team is pivotal in delivering exceptional service to B2B customers across grocery, ecommerce, convenience, and wholesale sectors, acting as the first point of contact for clients, ensuring seamless order processing, issue resolution, and top-tier service delivery. Key Responsibilities: • Lead and develop a team of customer service associates, ensuring customer satisfaction and adherence to processes and procedures, • Onboard and train new team members, developing a team of exceptional talent, • Support internal supply chain improvement initiatives whilst driving operational and financial excellence, • Liaise with customers to optimise satisfaction and efficiency through KPI's, • Manage daily order processing and ensure dispatch and delivery on time, in full, • Act as the first point of escalation for customer complaints and complex queries, • Maintain and improve customer service procedures and standards, • Contribute to the effective running of SAP and EDI systems What experience you will bring • Bachelor's degree or equivalent in experience, • Minimum 5 years of relevant experience in customer service, with lead experience ideally in an FMCG / Retail environment, • Strong people management skills, • Excellent knowledge of order to cash processes, • High-level SAP skills and experience, • Strong Excel analysis and reporting skills, • Experience with 3PL and supply chain efficiencies, • High level of customer focus and excellent customer service skills Additional Info: Please note: You will be required to work 5 Saturdays and 5 Sundays per year. There will also be travel twice a month to the Warehouse facility which is about 60 miles away from Head Office. What Happens Next? 🎬 Apply now! Stage 1: A phone with us at Mackenzie Jones to discuss the role in more detail as well as understand more about your skills & expertise in Customer Service Stage 2: A Teams interview with the Line Manager, focused on your technical competencies and skillset Stage 3: An in-person meeting with the Line Manager and Customer Operations Team. 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that allows everyone to be their authentic self. ❤️ While we would love to reply to all applicants, due to high application volumes, if you do not hear back within 14 days, unfortunately, the role won’t be progressing. The position may be in the process of closing, so it could be a matter of timing. But no worries! There will be more opportunities. Follow us at Mackenzie Jones Recruitment to stay updated on new openings. 👀

Customer Service Specialist Who we are? JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona. What’s it like to work at JDE Peet’s? We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea. We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. Apply to unleash a cup of amazing for your career. UNLEASH YOUR POSSIBILITY! Find out more at As a Customer Service specialist, you will be the first point of contact for JDE customers and deliver customer services in line with defined policies and procedures. This is a B2B role, our customers are grocers, convenience and wholesale. You will provide a complete order process and customer service facility to all customers and ensure that all order and delivery issues are promptly resolved in order to maintain the highest level of customer service at all times: • Process customer orders according to target, • Number of end user customers on target, • Handling enquiries daily according to the defined target The operations function ensures the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders. The function manages sourcing, procurement, manufacturing, supply chain (warehousing, logistics and distribution) and planning processes and ensures optimal alignment between demand and supply at a global scale, taking into account efficiency, required flexibility, security of supply and considering costs, working capital, quality and service levels. Key Responsibilities • Timely and accurate Order Processing: Maximises customer service level by processing all customer orders in such a way to eliminate any errors in order. Analyses service failures and makes recommendations for improvements. To maximise customer service level and sales., • Resolve customer complaints: Ensures efficient customer complaints handling and decrease of the number of complaints., • Pre-advising all customers of any potential shortages including reason and next availability. Including accurate and timely recoding of all shortages, • Processing all allocated customer’s returns/queries. Logging all customer complaints queries or issues and ensuring all are resolved in a timely manner., • Obtaining and evaluating all relevant information to handle enquiries and complaints. Reports on customer complaints as requested by customer service lead., • Stock Data: Gather data from Demand Planning and provide information on stock issues in such a way that efficient communication is relayed to all customers and internally to sales in order to maintain excellent customer relationships. Supporting customer stock allocation as required., • Deliveries: Provide the Logistics Operators with adequate lead-time in such a way that all customer deliveries can be planned, coordinated and dispatched in order to satisfy the required deadlines, maximise utilisation and minimise cost., • Administration: Administer customer account data. Update master data as appropriate, ensuring accurate specific information. Provide on-going support as requested by team leader or manager., • Evaluate external customer satisfaction, define and implement improvement activities based on these results., • Service Level KPI’s: Maintain excellent customer service level of 98.5%., • Communicate both internally and externally, weekly service updates., • Daily communication and regular updates with customers where necessary on service., • Responsible for dealing with customer queries within the agreed KPI’s set., • Cross functional working with departments including National Account Managers, Demand and logistics team., • Responsible for overflow of machine service enquiries and processing through to engineer., • May be required to attend customer performance review meetings., • May be required to work with the customer collaboration team on projects / information gathering. Qualifications • Degree or relevant job-related experience preferred, • Knowledge of the order processing and the OTC process, • Experience in handling Logistics enquiries from customers and 3rd party Logistics suppliers, • Experience in Microsoft Office: specifically, Word, Excel and Outlook, • Knowledge of SAP, • Knowledge of customer service principles and practices, • Good listening skills & initiative, • Attention to detail and accuracy, • Problem analysis and problem solving, • Exemplary communication skills – verbal and written, • UK right to work Additional Information This role requires you to be in our Maidenhead office 3 times per week. Days to be agreed with line manager. Please note this role will require hybrid Weekend (non-consecutive Saturdays and Sundays) and Bank holiday cover on a rota basis. More information will be provided at interview stage.

Head of Account Management - Strategic Partnerships (British Gas).

As Account Coordinator you will be responsible for the delivery of the agreed service provision, managing the day-to-day orders against the clients requirements. Management of the day to day client relationship with the General Manager / Site Lead. Accountable for candidate compliance eli.

Regional Account Manager Coffee Solutions , Milton Keynes, London & Southeast. Due to exciting changes within the company, they are looking for a Regional Account Manager (Coffee) to manage a varied client portfolio aswell as bringing on new business. You will be managing valued client accounts, a

From taking responsibility for the cleanliness of the store, to making sure it’s well-stocked for our customers. What you'll do Precisely unpack deliveries through the night during the week and weekends Make sure all access areas are clear for our drivers Keep the store spick and span – both

Building Services Account Manager (new business) Maidenhead, Berkshire - (Office based) Up to £30,000 + 10% Commission + Benefits Leading Facility Management Consultancy are expanding their sales team to bring in new clients to their existing customer portfolio and they are currently lookin

As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our

Lead meetings to understand client needs and deliver. Business Development Manager – Slough/Burnham. You’ll act as a positive role model within the team, consistently delivering excellence in client relationships and commercial performance.

CMA is partnering with a highly respected FTSE-listed organisation to recruit a Senior Technical Accounting Manager. This is a key leadership role within Group Finance, offering exposure to senior stakeholders and the chance to influence accounting policy, financial controls and external reporting a

Customer Service Team Leader Job Description The Customer Service Team Leader assists the Customer Service Manager in the execution of local Customer Service activities and order to cash process. We are looking for a dynamic and motivated Customer Team Leader to lead a team of customer service ass

Experience in freight, logistics, or customs operations.

Account Manager - Brand Partnerships & Motorsports.Amazing Account Manager opportunity with a leading brand activations and motorsports event / production agency!.With a pedigree in delivering brand activations, brand partnerships and live events for a myriad of sporting events, this agency is a

Are you an experienced professional with a passion for excellence in complaints management and conduct risk? Our Client, a renowned organisation operating within the insurance sector, is seeking a dedicated Complaints Manager to lead their complaints handling team. Complaints Manager | London Market

About you You already have experience managing projects or accounts in signage, large format print or a closely related industry.You might be working as an account manager, project manager or coordinator and now want to step into a role where you can take on more ownership.You understand how this i

Contract type: Temporary (Full time).Requirements for the Telehandler:.Previous experience in a Telehandler position.If you think you would be a good candidate for this Telehandler position or would like to find out more about the role, please rea.

The ideal candidate will possess strong agency experience, a solid understanding of social and digital advertising, great written skills, sharp attention to detail and a genuinely creative streak.

You will be required to be fluent in French and have experience in delivering excellent customer service whilst retaining and expanding the clients overseas customer and consumer b. French Speaking Customer Service AdvisorLong EatonTemporary Maternity Cover</

Customer Support & Issue Resolution - Act as the main point of contact for customer enquiries and complaints Log, investigate and resolve all customer issues within agreed KPIs Handle customer returns, shortages and queries, ensuring accurate and timely recording Pre-advise customers of any potentia

Respond to and resolve inbound customer enquiries regarding EOC options Make outbound calls to customers to discuss and advise on EOC options Liaise with dealers over customer appointments Update the Contract Management Systems accordingly Meet individual performance targets Ensure Team Leaders are

Are you ready to embark on a rewarding journey in customer service? Our client, a leading manufacturer in their field, is seeking an enthusiastic Customer Service Administrator to join their After Sales team at their vibrant office in Maidenhead. Job Title: Customer Service Administrator. What You'l

Job Description The ideal candidate will possess strong agency experience, a solid understanding of social and digital advertising, great written skills, sharp attention to detail and a genuinely creative streak.

Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. We look for people who have the right attitudes and behaviours to deliver a great customer and colleague experience; we hire for qualities and potential, rather

A leading global sports marketing agency is seeking an experienced Account Manager to oversee client relationships and drive commercial success. This position requires strong interpersonal skills and a proactive approach to client service.