Sales Manager - MRTC Ltd

Overview:
MRTC specialises in high-quality, customised radio and intercom communication solutions for the motorsport and event industries. With over 40 years of experience, the company works with numerous international race series, including Formula 1, Formula E, Le Mans, WEC, and MotoGP. Known for its bespoke communication systems, MRTC combines Kenwood, Motorola, and Clear-Com technology with in-house expertise to meet the specific needs of teams and organisers worldwide.

Role Expectation:
The onsite Sales Manager ensures cohesion and consistency within the sales team, acting as the main driver of departmental performance and standards. This role focuses on team leadership, process improvement and strategic account management, balancing oversight of a sales function with personal management of key relationships and large-scale opportunities.

Responsibilities:

Sales Delivery

• Manage strategic accounts and large relationships, including major tenders and championship-level opportunities
• Monitor daily and monthly sales performance KPIs across all teams, including sales value, SLA’s, and pipeline activity
• Support Business Development Managers and Technical Sales team on complex, high-value opportunities
• Liaise with technical teams to translate customer requirements and ensure solutions are fit-for-purpose
• Develop pricing strategies in collaboration with the CEO, maintaining authority over pricing approvals within agreed parameters
• Act as the bridge between technical experts and commercial needs

Team Leadership

• Provide strategic oversight and coaching to Business Development Managers operating across global championships
• Manage and develop a team of Sales Administrators, providing hands-on support as they develop with their roles
• Coordinate and support Technical Sales team in managing complex specifications and cross-functional collaboration
• Optimize communications across internal sales teams
• Conduct regular 1:1s and annual performance reviews across the sales function
• Contribute to the recruitment, onboarding, and training of new hires
• Foster a culture of technical curiosity and customer-centricity within the team

Process & Improvement

• Lead the modernisation of the sales process, with particular focus on CRM adoption, pipeline management, and proposal automation
• Develop and Implement sales strategies, adapting them into practical daily routines across all sales channels
• Standardise best practice sales processes and ensure consistent adoption across BDMs, Technical Sales, and Sales Admin teams
• Maintain and grow product knowledge across the team, ensuring technical updates on radio and intercom solutions are cascaded effectively
• Identify and implement process improvements to streamline efficiency, particularly in quote-to-order workflows
• Provide reports on departmental performance to management, highlighting successes and development areas
• Ensure knowledge-sharing between traveling BDMs and internal teams is structured and effective

Key Performance Indicators

Individual and Team Performance Metrics:

• Profit and profit margin targets
• Conversion rate across the sales funnel
• Pipeline value and quality
• New business acquisition (volume and value)
• Existing customer growth and retention
• SLA adherence (quote turnaround, response times, order processing)
• Order processing accuracy
• Data quality and completeness

Management & Leadership Metrics:

• Team engagement scores
• Team development progress (skill development, career progression, training completion)

Essential Skills:

• Proven sales and sales management experience within a technical B2B environment
• Motorsport, broadcast communications or live events industry experience highly desirable
• Ability to quickly grasp technical concepts related to bespoke communications solutions (radio/intercom systems)
• Experience managing diverse sales teams, including remote/field-based and office-based personnel
• Strong capability in translating between technical requirements and commercial solutions
• Track record of implementing sales process improvements and driving CRM/systems adoption
• Exceptional people skills, with ability to coach and develop team members at different experience levels
• Strategic thinking combined with hands-on problem-solving approach
• Excellent oral and written communication skills in English

Benefits:

• Career progression and development opportunities.
• Competitive pay.
• Private healthcare.

Job Type:

• Full Time, in house