Store Manager

Introduction We are excited to announce that we are currently seeking a Supervisor to join our talented operations team at our ice cream shop located at St John's Wood High Street. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 138 St John's Wood High Street, NW8 7SE Budget £26,000 per year

We are a young, dynamic, and lively team. Our team members are not just collaborators; we are a small community! This is made possible by the special individuals we have within our team, making the working environment unique at our store. Indegno is a compact venue with well-defined roles, and everyone should be able to cover all tasks as needed. We will ensure to train you on every aspect so that you can work without worries. Leave the rest to us and the managers. Indegno is looking for a vibrant and people-oriented individual to join our UK team Role Overview: As the face of Indegno, you'll play a pivotal role in connecting with our wonderful customers and ensuring a smooth flow of service. Your primary responsibility will involve interacting with our guests and taking orders while keeping the queue moving efficiently. Key Responsibilities: - Interact and engage with customers, taking orders with a smile and providing exceptional service. - Rotate across different stations, including preparing and frying crescentinas and managing the cash register. - Maintain speed and accuracy in cash handling, remembering customer orders to enhance service. What We Offer: Competitive hourly pay: Regular hours: £11.50GBP Overtime: £13.50GBP A dynamic work environment with opportunities to rotate roles and keep things interesting. A minimum of 20 hours and a maximum of 40 hours per week to fit your schedule. Requirements: Friendly and outgoing personality with a passion for customer interaction. Ability to handle multiple tasks efficiently in a fast-paced environment. This is a fantastic opportunity to join a lively team and be an integral part of Indegno's customer-focused experience! If you're interested, swing by our store at 104 Brick Lane to discuss this in person