3 hours ago•20 views




Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive)
Contract: Permanent, Full-time, Subject to 3-month probation
Expected Start date: ASAP
Reports To: Technical Manager
Location: Office-based
Overview:
We are seeking a detail-oriented and self-motivated Technical Assistant with a solid background in food production to support technical compliance in a store and distribution environment. This role requires experience with food hygiene, HACCP, BRC standards, and a proactive approach to managing technical documentation, specifications, customer complaints, and audits.
What does the role of Technical Assistant entail?
· Provide technical support to suppliers, customers, and internal commercial teams on-site and during production.
· Collate, review, and maintain product specifications, including ingredients, allergens, and nutritional data.
· Investigate customer complaints and non-conformances; identify root causes and implement corrective/preventive actions.
· Liaise with suppliers for technical documentation (e.g., microbiological reports, allergen and nutrition information).
· Conduct and document traceability exercises; maintain accurate product and raw material records.
· Support maintenance of the Quality Management System (QMS), including HACCP, Supplier Approval, and BRCGS compliance.
· Assist in internal and external audits (BRCGS, FSA, customer).
· Conduct internal audits and report non-conformances.
· Complete internal training on food safety, hygiene, and compliance.
· Act as liaison between suppliers and customers to resolve technical issues effectively.
· Provide technical assistance to Commercial, Sales, and Retail Support teams.
· Coordinate with external labs for product testing and certification.
· Manage product artwork and labeling to meet UK/EU legislation.
What qualifications and experience are required for this role?
The Company:
Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores.
We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco.
We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026.
Growth has been consistently double-digit, with a sales turnover in excess of £85 million.
The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.
Unit 5 Beverley Way, KT3 4PH, New Malden

Supermarket, Store • More than 250 Employees
Hiring on JOB TODAY since January, 2026
Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Store



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