
Job Overview
We are looking for a motivated and results-driven Telesales Agent to join our team. The successful candidate will be responsible for contacting potential and existing customers by phone, promoting products or services, generating sales opportunities, and achieving sales targets while delivering excellent customer service.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Promote and sell products or services over the phone.
- Identify customer needs and recommend suitable solutions.
- Follow up on leads and maintain regular customer contact.
- Handle customer inquiries and objections professionally.
- Achieve daily, weekly, and monthly sales targets.
- Accurately record customer interactions and sales activities in the CRM system.
- Maintain product knowledge and stay updated on company offerings.
- Build and maintain positive customer relationships.
- Collaborate with team members and management to improve sales performance.
Requirements
- Previous experience in telesales, telemarketing, customer service, or sales is preferred.
- Excellent verbal communication and listening skills.
- Strong persuasion and negotiation abilities.
- Confidence in making outbound calls and handling objections.
- Ability to work towards and achieve sales targets.
- Basic computer skills and familiarity with CRM software.
- Strong organizational and time-management skills.
- Positive attitude and self-motivation.
Desired Skills
- Sales closing techniques.
- Relationship-building skills.
- Problem-solving abilities.
- Resilience and persistence.
- Professional telephone manner.
Performance Indicators
- Number of calls made.
- Conversion rate.
- Sales revenue generated.
- Lead qualification rate.
- Customer satisfaction and retention.
Benefits
- Competitive salary.
- Performance bonuses.
- Training and career development opportunities.
- Supportive team environment.
Job Type: Full-time

Wholesale of Icecream and Sweets • 1-10 empleados
En JOB TODAY desde julio, 2016
Lovely team, great potential to grow together.
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