Virtual Administrative Assistant - The Writers Retreat

✨ Full-Time Salon Receptionist Tree Nail Spa – Marlow We are looking for a capable, trustworthy, and motivated full-time Receptionist to join our established and respected salon in Marlow. Tree Nail Spa has been proudly serving the community for over 15 years, led by industry experts with deep experience in nails, beauty, and client care. We are known for our warm environment, high standards, and loyal clientele. This role is far more than answering phones — it’s about running the heart of the salon smoothly and professionally. 💼 The Role As our Receptionist, you will be responsible for: • Managing appointments efficiently and accurately, • Communicating clearly with technicians and clients, • Handling payments, gift cards, loyalty schemes, and discounts, • Supporting a multicultural team with professionalism and respect, • Maintaining detailed records and ensuring system accuracy, • Helping maximise bookings and minimise gaps, • Delivering excellent customer service at all times You’ll need to be confident, organised, calm under pressure, and able to multitask without losing attention to detail. 🌟 The Ideal Candidate We’re looking for someone who is: • Reliable, punctual, and trustworthy, • Confident using computer systems, • Skilled with Canva, Excel, Word, Google Docs, and comfortable with Instagram, • Naturally organised, proactive, and solutions-focused, • Positive, energetic, and professional, • Excellent with multitasking and detail-oriented, • Comfortable working within a multicultural team, • Ambitious, eager to learn, and keen to grow in the beauty industry Previous salon or customer-facing experience is a strong advantage, but attitude and capability matter most. 🕒 Working Hours • Full-time position, • Working Saturdays, • Sundays off as standard, • Some peak seasons may require Sunday availability (with notice) 💎 Benefits of Working at Tree • Great basic pay + commission based on performance, • 15% off all salon treatments, • 10% off retail products, • 15% off at our sister local restaurant businesses, • Supportive, respectful working environment, • Opportunity to learn directly from industry experts with 19 years’ experience, • Long-term growth and development for the right person 🌱 Who This Role Is For This role is perfect for someone who: • Takes pride in their work, • Wants stability and growth, • Enjoys responsibility and being trusted, • Thrives in a fast-paced but supportive environment, • Is looking to build a long-term career in the beauty industry 📩 To apply: Please send your CV and a short introduction about yourself and why you’d like to work at Tree Nail Spa. We look forward to welcoming the right person into our Tree family 🌿