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We are looking for a Barista who loves to work in a high-quality and fast-paced environment with the abilities below : - Previous barista experience of a minimum 3 months in a similar environment - Positive & Team Player - Must be available to work at least 5 days and between specified working hours weekly. Weekends are a must EXPECTATIONS: - Preparing and serving hot and cold drinks such as coffee, tea, and special hot & cold beverages - Cleaning and sanitizing work areas, utensils and equipment while keeping the area organised. - Describing menu items and making suggestions to our customers. We are 07:30 to 20:00 (21:00 Saturday) Shifts from 5 hours to a maximum of 10 hours. What we offer: - Full-time permanent, NO 0-hour contracts. The contract starts on the first day of employment. - Pay starts up to £12p/h: inclusive of hourly wage + service charge + paid breaks, during the 1 month training period. - Rising up to £12.50 p/h: inclusive of hourly wage + service charge + paid breaks, upon completing successfully a menu test - a month after the employment starts. Benefits of working at Kahve Dunyasi: - Relaxed working environment with a cool team, no late night or double shifts. - flexible weekly timetable - 20+8 days paid annual holiday - learning and development opportunities - Excellent pay rate for a coffee shop - Paid breaks (= up to 3 hrs extra payment weekly 8-10 hrs = + £90-£110 net monthly) - NO Double Shifts: Max 10 hours (usually 7-8), minimum 5 hours daily shifts - Free croissants & drinks, coffees on shift + 50% discount on all other products on TW prices. - Wage rise Minimum 3 times a year - The more you stay more increase in wages. - Detailed training and internal progression wherever possible. All our supervisors are promoted from the team. - Company Pension Scheme.
The Role Working on behalf of the major multimedia provider , you will be responsible for making outbound calls to new and existing customers. The campaign is split into 4 sub-campaigns: · Prospect – Contacting potential customers to discuss the current offers with and offer the best deals and packages to suit the customer’s needs. · Value – Contacting existing/previous customers who have recently cancelled part of their package and offering exclusive deals and offers for the customer to reinstate their package. · Upgrades – Contacting existing customers to perform an account review and ensure they are getting the best value for money, whilst also meeting the customers needs and offering additional products and services. · Welcome Back – Contacting previous customers who have cancelled their package and offering the best deals and special offers available to win the customer back and join up to again. In all campaigns of the role, you will primarily be discussing TV packages (Sports, Cinema, Netflix, Disney+), with the opportunity to upsell on broadband packages. A great amount of rapport must be built with the customers to ensure you perform an effective needs analysis to offer the most suitable packages. Shifts 10am till 7pm - Monday to Friday. Weekend work is offered as additional overtime. Salary & Bonus This role has a basic salary of £21,673.60 per annum We also offer an uncapped commission scheme which is paid 1 month in arrears. - Average - £400 / £500 pm - Top Earners - £700 / £800 pm We also have our ‘Loyalty Pay Scale’ scheme, which will see your annual salary increase every year of your tenure up to £23,000 basic salary per annum for 3 years’ service. Additional Info - The role involves a 3 week on site training. - We offer many incentives throughout the campaign, including food & drink, top of the range technology and more. - Our brand new ‘Loyalty Pay Scale’ which will see your basic salary uplifted every year of your tenure (up to £23,000 / 3 years) + an additional holiday day. - Our academy and glide path will give you the tools and support you need to be successful within the role. - We offer an opt out pension scheme. - Progression opportunities in various areas of the business. - 20 holiday days + bank holidays per year. - Access to a free gym & swim membership with Sheffield City Trust - Free breakfast club - Access to a discounted TV package - Access to a free sim only mobile contract What we look for - You will be self-motivated and driven to achieve challenging sales targets - A confident individual - The ability to hold conversation will people from all ages and backgrounds and easily build rapport with your customers. - Sales experience is not essential but preferred. - You must be able to deliver a top-quality customer service and ensure the best outcome for the customer. - The ability to handle rejection and remain resilient throughout the day. Job Type: Full-time
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