Advisory jobs in United Kingdom

Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.

- Handling and resolving customer complaints in a professional and empathetic manner. - Processing customer requests (service tasks, consumable orders, installations) in the shortest and most efficient way. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - co-ordinates and controls the work of those within customer services departments. - discusses customer responses with other managers with a view to improving the product or service provided. - plans and co-ordinates the operations of help and advisory services to provide support for customers and users.

We are currently seeking a seasoned and results-driven Investment Banking Manager to lead our investment banking team. As the Investment Banking Manager, you will play a pivotal role in managing client relationships, executing transactions, and driving business growth in the investment banking sector. Responsibilities: Lead and manage a team of investment bankers, analysts, and support staff to deliver high-quality advisory services to clients. Develop and execute strategic initiatives to expand the firm's investment banking business and enhance market presence. Cultivate and maintain relationships with corporate clients, institutional investors, and other key stakeholders. Oversee the origination, structuring, and execution of mergers and acquisitions (M&A), capital raising, and other corporate finance transactions. Conduct comprehensive financial analysis, due diligence, and valuation assessments to support transaction execution. Prepare and present pitch materials, transaction documents, and presentations for client meetings and negotiations. Collaborate with cross-functional teams, including legal, compliance, and finance, to ensure seamless execution of transactions and regulatory compliance. Stay abreast of industry trends, market dynamics, and regulatory developments to inform strategic decision-making and client advisory. Requirements: Bachelor's degree in finance, business, or a related field; MBA or advanced degree is preferred. Proven track record of success in investment banking, with a focus on M&A, corporate finance, or capital markets transactions. Strong leadership and managerial skills, with the ability to motivate and develop a team of professionals. Excellent analytical, financial modeling, and presentation skills. Demonstrated ability to cultivate and maintain client relationships and drive business development efforts. Sound understanding of financial markets, valuation techniques, and transaction structuring. Proficiency in financial analysis tools and software (e.g., Excel, Bloomberg, Capital IQ). Exceptional communication, negotiation, and interpersonal skills. Series 7 and 63 licenses, or willingness to obtain within a specified timeframe. Joining our team offers the opportunity to lead and grow within a dynamic and collaborative environment. If you are a seasoned investment banking professional with a passion for excellence and a track record of success, we invite you to apply for the Investment Banking Manager position. Please submit your resume and cover letter outlining your relevant experience and why you would be an ideal candidate for this role. We look forward to hearing from you!

Due to continued expansion of our client base, we are looking to add another Health and Safety Advisor to our team. ** Who are we?** Workplace Safety Solutions (WSS) are a leading health and safety consultancy, providing top quality work. We pride ourselves with unrivalled standards of work, that illustrate a unique combination of customer handling, a personalised service and professionalism. We are a friendly team with a relaxed, but conscientious working ethic. This is something we hope to project onto our interactions with clients. We aim to be always approachable, and to offer a personal service. We are not just a paper-based consultancy, we are interested in the people behind the roles, and how we can help them, and their workplaces grow. Rather than selling generic and unnecessary package services, our ethos is to listen, build relationships and deliver bespoke services. Our tailored services which are developed based on each client’s needs in a simple, implementable, and measurable manner designed to boost health and safety performance and add value within any sized organisation. ** What is the role?** The role itself is to provide professional health and safety advisory services to a range of clients under the direction /guidance of our Lead Health and Safety Advisor, whilst developing and maintaining existing client accounts, and developing and identifying potential business leads. ** Where are we?** Our head office is in Laindon, Essex. Our clients are predominantly based in the South East, there are also some spread throughout the UK. Who are we looking for? A pro-active, driven, and friendly individual, who fits in with our company values: - We are all professionals and skilled in our roles, everyone is capable of doing the job they are employed to do. - There is clear direction and leadership, but we do not tell people how to work. - We work as hard as we can every day, then go again. - People are trusted to manage their own workload, on the basis that their work is delivered to the highest possible standard. - Whilst WSS is a modern business, it is based on traditional values. - WSS respects and encourages individuality. We want people to be able to have a good time and enjoy themselves at work. - We expect focus, dedication, enthusiasm, and respect. We look forwards to considering your application.

We are recruiting….. Due to recent growth within the firm, we are looking to recruit a Criminal Law Solicitor. The successful Criminal Law Solicitor will join a friendly and supportive firm that has established itself as one of the leading Criminal Law firms in the country attracting challenging, high-profile matters across general and serious crime and fraud. The successful candidate will manage a general and serious crime caseload to conclusion. We offer a competitive salary, dependent on experience. The clients are both privately paying or come within the Legal Aid thus expect a high level of advice and representation. The clients expect nothing but the best, a service that we are proud to deliver around the clock as a result the successful candidate will be expected to flex to the needs of the business when needed. As a criminal defence solicitor, you will Join the firm’s respected criminal department based at our Blackburn Office with the possibility of hybrid working for the right individual. Undertake a wide range of matters from advisory, and police station work to Court of Appeal proceedings and everything in-between Successfully engage with clients and third parties at all levels and from all backgrounds Be proactive and adaptive to ever changing conditions and offer your clients reassuring levels of care and expertise. Collaboratively work with a team of experienced paralegals. You will be a criminal defence solicitor with Upwards of 1 years PQE in criminal defence. Police Station Accreditation Confident and personable characteristics and the ability to connect with clients from the outset Full UK drivers license and own transportation. Salary: £25,000 - £40,000 per year (Dependant Upon Experience) Benefits: Casual dress Company pension Free parking On-site parking Referral programme Work from home

The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.

Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our Food & Beverage Team Member , you… Deliver consistent and memorable service to all our guests. Connect and work together with your team to ensure every guest leaves with a wish to return. Take orders and send them to kitchen staff. Check ordered meals on collection from kitchen and deliver to guests. Keep tables and service areas clean and tidy as per procedure manual. Maintain hygienic food service techniques during service. Provide efficient, friendly and professional service to all guests, making all guests experience positive. Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment. You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role. We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations. Our hotel offers 348rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Waiter/Waitress, please click ‘apply’ now! We’d love to hear from you! One more thing… By working at IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Work Experience Great communication skills Well organized Problem solving abilities Full Flexible working between Monday to Sunday. Benefits As part of our team you can have: Salary – £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) Pension Scheme Talent gym access Additional holidays with service Delicious complimentary meals on duty prepared by our creative chefs Career opportunities across a network of international brands Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality And more: recommend a friend scheme; Employee Advisory Service (all benefits subject to availability and T&C) Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. Information on the processing of personal data When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.

Trainee Broker - Open Your Own Estate Planning Practice Join Our Team and Transform Your Future Are you ready to embark on a rewarding career journey that not only offers unparalleled earning potential but also the chance to make a significant impact on thousands of clients' lives? We are seeking ambitious, driven individuals to join our team as Trainee Brokers, with the unique opportunity to open their own estate planning practice. About Us With a legacy spanning over 20 years, our recognised brand has been at the forefront of the estate planning industry. Our proven franchise model, running successfully for over a decade, empowers our partners to excel in providing comprehensive estate planning solutions, including Wills, Lasting Powers of Attorney, Trusts, and Life Cover. The Opportunity As a Trainee Broker, you will be equipped with the knowledge and skills to not only excel in estate planning but also to grow into a successful Independent Financial Advisor (IFA). This dual pathway promises a lucrative career, with established IFAs typically earning upwards of £150,000 per year. Your Journey with Us Year 1: Establish your foundation with typical earnings of £30,000. Year 2: Expand your practice and double your earnings to £60,000. Year 3: Solidify your presence in the market with earnings of £80,000. Benefits of Joining Comprehensive Training: We don’t just show you the ropes; we guide you through every step of the way in selling, advising, and business management. Earning Potential: Enjoy uncapped earnings as you grow your practice and clientele. Flexibility: All you need is a laptop and a passion for making a difference. Supportive Brand: Trade under a well-established, reputable brand that helps secure clients and fosters trust. Affordable Entry: With an initial franchise fee of £2,500 and a total fee of £15,000 payable at various stages, stepping into your own business has never been easier. Who We're Looking For Motivated individuals with a drive to succeed and help others. Aspiring entrepreneurs ready to embark on a business venture with a strong support system. Persons interested in the financial and estate planning industry, looking to make a profound impact. Take the First Step This is more than a job; it's a career that grows with you, offering not just financial rewards but the satisfaction of truly making a difference. If you're ready to take control of your future and help protect the assets and legacies of thousands, we want to hear from you. Apply now to become a part of our esteemed team and start your journey towards becoming a leader in estate planning and financial advisory. How to Apply Please send your CV and a cover letter expressing your interest and why you believe you are the perfect fit for this opportunity We look forward to welcoming you to our team and supporting you in your journey to success. Join us, and let's build your future together.

Highly Respected International High End Cosmetics company requires an office administrator to work in their head office in Ascot, Berkshire. Small team dealing with customer orders and queries. Supporting UK Wide Franchised Beauty salons. Looking for someone with good telephone manners, customer service, data input and administration. Building customer relations, supporting and dealing with promotional events. Standard hours 9-5pm 5 days a week. Excellent perks and benefits on discounted products.

The job duties and responsibilities includes: · develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within customer services departments; · discusses customer responses with other managers with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users. Distributing duties to the rest of the team and checking on progress, including Checking of jobs, filing etc. Assigning new customers to Customer Service Representatives Reviewing of customer complaints and working with the Quality team to outline preventative action and ensure rolled out, identifying trends and action plans for reduction. Support for the rest of the team Attend production meetings, Management meetings, customer specific meetings Support Site Lead via reporting and day to day site activities Working closely with all other departments to ensure smooth and efficient running of the site Present at site audits where required As a Customer Service manager, the skills required are: · Ability to understand processes of dry-cleaning business quickly and effectively and strong competencies in dry cleaning business. · Excellent understanding of customer service management procedures in the relevant industry. · Proficient knowledge of inventory and inventory controls. · Outstanding communication skills, both written and verbal. · Outstanding leadership, organizational, multitasking, and problem-solving skills. · Available to work extended hours. · Proficiency with customer service management and policies · Excellent problem-solving skills and leadership qualities · Ability to deliver effective feedback, both written and verbal · Strong and disciplined leadership. To be able to demonstrate execution of rapid change-management programmes with high levels of people “complication and challenge.

As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.

· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.