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To assist the F&B Manager in ensuring all Food and Beverage outlets of the Club operate in a successful way at all times, providing a professional, friendly, home from home, high quality standard of service. To be fully responsible for the cellar, including all stock movement around the Club in the F&B Manager’s absence. To abide by all internal policies and procedures, food hygiene and health and safety legislation that relates to the role. MAIN DUTIES AND RESPONSIBILITIES: • To focus on teamwork and flexibility in creating synergies between all related F&B areas • To deliver a high standard of professional, timely service in all F&B areas. • To use systems to monitor and evaluate customer feedback and take appropriate action based on the results. • To ensure a professional, home from home service environment is provided and to interact with the members/guests in a professional and friendly manner. • To deal with complaints in a diligent and professional manner, making the F&B Manager and General Manager aware of all issues. • To provide managerial leadership. • To passionately believe in and endorse British Food and to have appropriate product knowledge and to pass this onto the team on a daily basis. • To suggest innovative ideas to the F&B Manager where applicable within the food and drink guidelines. • To maximise average spends per head and sales at all opportunities and to ensure the team up-sell where possible. • To be fully responsible for the cash takings and float in all areas of food and beverage whilst on shift and in the absence of the F&B Manager. • To ensure the cash system is efficient and works at all times and that all members of staff abide by the system without exception. To work with accounts where necessary to ensure this is the case and to take appropriate action as and when necessary. • To assist with the control of all stock within the F & B department, supporting monthly stock takes and immediate action is taken if discrepancies are found. • To ensure that Symphony, Opera and Stratum are updated as and when required. • To support with implementing new procedures and systems as and when required. • To comply with all current club codes of conduct, staff regulations, instructions, and responsibilities detailed as part of club policy and Government legislation. • To help planning the labour resource effectively to meet the service trends and requirements and to ensure the budgeted payroll is not exceeded. • To train and develop staff as and when required in conjunction with the F&B Manager. • To ensure that all new starters are correctly inducted to the department. • To ensure you and your teams’ attendance at all legislative health, safety and fire training sessions. • To manage all employees under his/her control according to the Team Handbook, contracts and HR legislation. • To maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of all personnel working in the department. • To create an environment that promotes high morale and encourages the team to reach a high level of commitment and performance. • To be fully conversant and comply on a daily basis with the following:- Food Hygiene legislation. Health and Safety policies and procedures. Fire and Emergency procedures. Club guidelines, policies and procedures. • To ensure that any maintenance and housekeeping issues are reported and dealt with in a timely manner. • To ensure the F&B areas are clean and tidy at all times, creating an ambience of welcome and comfort • To take an active role in the management of the club. • To assist where able and appropriate in the future development of the club operations. • To attend the Operations Meeting and the Head of Department meeting if the F&B Manager is absent, plus any other necessary meetings. • To work in other areas of the department when business dictates. • To carry out Duty Management shifts as required. • To carry out all reasonable tasks requested by the F&B Manager and/or the General Manager in order to ensure the smooth running of the club. Please note that above points are not exhaustive of all tasks that may be required.
We're a small, newly refurbished pub at Leicester Square. We're looking for an experienced, down to earth, friendly supervisor to join our friendly little team. As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: - The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. - Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. - Free employee assistance program – mental health, well-being, financial, and legal support because you matter! - Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. - Wage Stream – access your wage before payday for when life happens. - Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Team Leader, you will… - Provide customers with a heartfelt and memorable experience each and every time they visit - Deputise for the management team and resolve any issues that arise in their absence - Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork - Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible What you’ll bring… - A great eye for detail, making sure every pint is poured to perfection - Be a role model to the team on giving great service and making sure every customer receives a warm welcome - An ability to think on your feet and adapt to whatever challenges arise during a busy shift - A positive can-do attitude and be a real team player
NEW OPENING ! We are looking for a new team for our restaurant Mimosa at The Langham London. YOUR MISSIONS : • Do the preparations relating to his part according to the organization of the work and the number of people in the kitchen • Implement culinary production techniques applying hygien and food safety rules MAIN RESPONSABILITIES : • Participate in ordering and receiving products according to established protocols. • Make the culinary preparations for your party after consultation with your line manager. • Respect the quality criteria of the restaurant. • Apply and enforce the health and safety rules. • Execute quickly and cleanly and in an organized manner all the instructions of the Chef and Sous chef de cuisine. Relational Skills and qualities required: • Excellent presentation and communication. • Have the ability to adapt and versatility. • Excellent time management. • Become part of the kitchen and available to other kitchen staff. • Ability to work calmly and effectively under pressure. • Self-motivated, committed and passionate about F&B. • Multi-tasking capability without compromising on quality. Technical and functional capabilities : • Apply culinary techniques. • Be creative and be resposive to the unexpected. • Work independently and self-monitor your work. • Willing to work flexible hours. • Enforce and strictly apply health and safety rules. • Follows all hygiene requirements ISO, monitors cleanliness in his work area and ensures cleaning of those areas as per standards. Educational and experience requirements • Worked in similar position for at least 1 years on the same venue/brand. • Have a valid work permit visa
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, Customer service and satisfaction, food quality, cleanliness and sanitation. The role is to be based in West-end London, Westfields and Chelsea to start as soon as possible. Duties & Responsibilities: - All policies, procedures, standards, specifications, guidelines and training programs. - Ensure that all customers feel welcome and are given responsive, friendly and courteous service at all times. - Ensure that all food and products are consistently prepared and served according to the cafe’s recipes, portioning, cooking and serving standards. - Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. - Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with cafe policies and procedures. - Make employment and termination decisions. - Fill in where needed to ensure customer service standards and efficient operations. - Continually strive to develop your staff in all areas of managerial and professional development. - Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. - Ensure that all equipment is kept clean and kept in excellent working condition through personal. ** Requirements:** - Positive attitude and experience is required. - Must have the stamina to work full time and flexible shifts. - Be able to reach, bend, stoop and frequently lift up to 50 pounds. - Certificate of Food Safety level I - Certificate of Health and Safety level I - Possess excellent basic math skills and have the ability to operate a cash register or POS system. - Be able to communicate and understand the predominant language(s) of the restaurant's trading area. Salary: - £36,000.00 - £40,000.00 per year. Job Type: - Full Time Flexible. (40 to 50 hours a week) Requirements : - Food safety level I - Health and safety level I
Are you experts in sales and marketing? Are you passionate about delivering amazing customer service? Do you enjoy supporting customers? Are you looking to be a part of an ambitious, rewarding and vibrant working sales environment? Then look no further! London Hair & Skin Care Clinic Ltd. is a private-held regenerative medicine company focused on and dedicated to developing, manufacturing and commercialising platelet-rich-plasma (PRP) tubes and kits. As a leader in the regenerative medicine market, we continues to lead the market in high-efficiency, affordable products that generate profitability for physicians while producing high satisfaction for patients. London Hair & Skin Care Clinic Ltd is a dynamic and rapidly growing Medical Device Distributor offering an exciting range of unique and market leading medical product for patient use in the fields Aesthetic Doctor, Dentist, Dermatologist, Diabetologist, General Practitioner, Gynecologist, Orthopedic Surgeon, Plastic Surgeon, Radiologist, Rheumatologist, Sports Doctor, Trichologist, Urologist and Veterinary / for the Hair restoration, Skin rejuvenation, Wound healing, Joint disorder treatment, Endodontics tissue regeneration in dentistry Treatment throughout the UK and Ireland. Here at London Hair Care Clinic Ltd. we are currently recruiting for a Medical Device Area Representative (UK and Irland) on a full-time, permanent basis to join our growing company. Salary: Depending on experience with commission bringing OTE’s of £55k+. What will you be doing as an Area Sales Representative? - You will be providing exceptional service to new and existing customers: PRP clinics, Hospital based clinicians (NHS and private sectors) and Medical Community Teams, helping to meet their medical device requirements as well as dealing with queries from existing customers to ensure we’re meeting their expectations. - Arrange appointments with Clinics, doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling - Organise meetings for clinic manager and other medical staff - Use your excellent service skills to ensure that every customer is treated in a refreshingly straightforward way. - You will also be involved in finding and bringing new business leads to fruition and managing existing accounts as well as providing fantastic customer support at all times. - The role can be challenging, with targets to meet and you will be trained to manage a variety of accounts across the customer lifecycle; from sales, customer service and renewals. - Keep detailed records of all contacts - Win new customers, as well as develop long-term relationships with existing ones - Meet and, if possible, exceed sales targets, regularly monitoring your business plans to make sure you achieve this - Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager - Regularly report and attend company meetings, technical data presentations and briefings - Keep up to date with the latest clinical data supplied by the company, and interpret, present and discuss this data with health professionals during presentations - Analyse sales data to improve results and make sure resources are effectively allocated Monitor competitor activity and competitors' products - Keep up to date with new developments, anticipate potential negative and positive impacts on the business and adapt strategy accordingly - Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector - Stay informed about the activities of health services in a particular area. We’re looking for people who: - Have experience or willingness to deliver an amazing customer sales service - Are comfortable presenting to small or large groups of medical professionals - Have strong active listening skills - Enjoy working in a fast paced environment - Are motivated to achieve positive results and reach targets - Enjoy seeing that our product provision will make a substantial difference to patients quality of life! - Graduates welcome. Ideal Candidate: - Will have a biomedical / sciences or undergraduate / post-graduate degree. - Show a particular interest in working with devices - Must demonstrate a propensity to be interested in and sensitive to the care of patients. - Have a proven sales record or enormous confidence in their ability to develop one. - Be dynamic, energetic, hungry for success! - Be colourful, charismatic with excellent time management and presentation skills. - Have a full clean UK Driving Licence. What you’ll get in return: - We offer a competitive commission with experience which will increase as you develop and progress within the role though time - On Target Earnings of up to £55k+ are achievable in first year - 22 days annual leave - Knowledge, training and opportunities to develop within your role and career - Career Progression Opportunities (Area Manager Role) Geographic Area : - London, UK & Ireland (online / email and telephone marketing) Skills: Negotiation New Business Development Sales Key Account Management Sales Management Account Management Business-to-Business (B2B) Customer Service Business Development Contract Negotiation Sales Process Sales Operations Customer Satisfaction Procurement Direct to Consumer Sales Motivation Interpersonal Time Management Communication Presentations Key Account Development Networking Cold Calling Sales Presentations Customer Information New Business Opportunities Customer Relationship Management (CRM) Customer Relationship Management (CRM) Customer Retention Job Type: Full-time Permanent with Commission Salary: Commission base depending on experience with OTE’s of £55K+ Job Types: Full-time, Part-time, Commission, Permanent Benefits: Work from home opportunities Bonus scheme London Hair & Skin Care Clinic Ltd provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status. Schedule: Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Quarterly bonus Application question(s): Do you have any medical device sales experience? Education: Bachelor's (required) Experience: sales: 1 year (required) Willingness to travel: 100% (required) Work Location: Head office for meetings as required / Homebase / Clinics on different locations / Application deadline: 29/02/2024
Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £11.95 ph in line with London Living Wage · All levels of experience welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 8:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £11.95 Varied contract lengths available up to 48 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.