Capital people jobs in London

About OMA Opening in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

Assistant Manager at Kanada-Ya Salary, Permanent Contract, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to manage a quick service restaurant, ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £32,000 plus tips. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager in ensuring the smooth running of service. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Assistant Managers and they can earn well over £40k per annum.

About OMA Opening in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an energetic food-runner to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

Chefs at Kanada-Ya Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to deliver excellent food and service. Experience in Japanese cuisine is not essential as we will give you all the training you need. What we offer & our benefits: - Starting pay is £11.50p/h plus tips. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. Working on shift with us you will: - Prepare ingredients & meals to company specifications. - Take pride in keeping the premises organised & clean. - Work within the company’s food hygiene and health and safety procedures. - Enjoy being part of a friendly & cooperative team. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our Head Chefs joined us as Chefs and they can earn well over £40k per annum.

About OMA Opening in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic receptionist to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

Assistant Manager at Kanada-Ya Salary, Permanent Contract, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to manage a quick service restaurant, ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £32,000 plus tips. - Pay is every 2 weeks. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager in ensuring the smooth running of service. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Assistant Managers and they can earn well over £40k per annum.

Kitchen Manager at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to deliver our award winning authentic Japanese ramen. Experience in Japanese cuisine is not essential as we will give you all the training you need. What we offer & our benefits: - Starting pay up to £34k + tips. Pay is every 2 weeks. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Legendary team parties. - Optional pension scheme. Working on shift with us you will: - Motivate and create a positive environment for your team and customers. - Oversee all training and HR with the support of your General Manager. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Accurately manage your rotas and food cost according to company budgets. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture.

General Manager at Kanada-Ya Salary, Permanent Contract, No Early Starts, Great Work-Life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to manage a quick service restaurant, ensuring our guests receive a great experience and that the team are well looked after. What we offer & our benefits: - Starting pay up to £35,000 plus tips. Pay is every 2 weeks. - £300 monthly performance bonus when hitting K.P.I.s. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. Working on shift with us you will: - Take overall responsibility for the performance of the restaurant. - Always be training and building a strong team to deliver the company’s objectives. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture.

Assistant Manager Urban Pubs and Bars Limited Assistant Manager - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business.  Be business savvy and demonstrate great commercial understanding.  Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday  Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

About OMA Opening in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic kitchen porter to join our established team. A dedicated hard working person with experience in a similar environment is preferred. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor and the kitchen area hygiene. Working with the rest of the team to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

Job Title: Relief Cook Reporting to: House Manager Basic Salary: £25,500 - £27,500 per annum Hours: 35 Hours per week Job Location: Bowden Court, Holland House, New Mansion House, and Sandeman-Allen House. Our Business: LHA London has been providing high quality accommodation in London since 1940 and now have thirteen large hostels providing affordable accommodation for nearly 2000 people in the capital. Our residents are young, single people studying or working in London, and live with LHA either to undertake educational courses, or if working, to give themselves time to familiarise with London, to make friends and to decide whether or not to make more private and long term arrangements for housing. Key Responsibilities Include: Food Ordering, Storage, Preparation and Service To prepare menu as set by House Manager or House Cook and to participate in menu planning if covering holiday absences. To comply with good practise stock control, stock holdings & stock rotation. If covering sick or holiday absence to compile and place orders for all food in consultation with the House Manager. To maintain a system of portion control & delivery standards as directed by the House Manager To prepare, cook & present all main meals to a high standard. Budgets To ensure in conjunction with the House Manager that, within your means, food budgets are adhered to. To examine quality and content of all foodstuffs delivered. To feedback at the start of their shift to House Manager if problems with suppliers or goods delivered. Health & Safety To maintain the highest standard of Hygiene at all times. To maintain a record of delivery, fridge & freezer temperatures daily. To maintain record of food service temperatures on a daily basis. To ensure all kitchen equipment is maintained and operated correctly and that all breakdowns or shortages are notified to the House Manager/Assistant Manager. To ensure compliance with the Food Safety Act 1990, Health & Safety Act 1974 and other relevant statutes. Complying with Food Policy folder in each kitchen. To undertake relevant training organised from time to time. Staff supervision To supervise (and if relevant), train all kitchen/dining room staff in their duties and the use of kitchen equipment. To ensure kitchen food hygiene & staff personal hygiene standards are maintained. Other To ensure kitchen is always left in a clean and tidy state after shift and report to duty manager before leaving site To undertake any other reasonable duty as directed. Key Skills: At least 3 years of experience in or around a professional kitchen, ideally in a fast-paced, high-volume kitchen. Knowledge of stock control, ordering schedules, prep schedules, and storage processes A commitment to food hygiene and health Excellent communication skills A positive, can-do attitude and an ability to work well as part of a team, particularly when under pressure A passion for creating good food and a great people attitude A desire to succeed and push yourself forward

Head Chef at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to deliver our award winning authentic Japanese ramen. Experience in Japanese cuisine is not essential as we will give you all the training you need. What we offer & our benefits: - Starting pay up to £35k + tips & bonus. Pay is monthly. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Legendary team parties. - Optional pension scheme. Working on shift with us you will: - Motivate and create a positive environment for your team and customers. - Oversee all training and HR with the support of your General Manager. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Accurately manage your rotas and food cost according to company budgets. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture.

Head Chef at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to deliver our award winning authentic Japanese ramen. Experience in Japanese cuisine is not essential as we will give you all the training you need. What we offer & our benefits: - Starting pay up to £35k + tips & bonus. Pay is monthly. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Legendary team parties. - Optional pension scheme. Working on shift with us you will: - Motivate and create a positive environment for your team and customers. - Oversee all training and HR with the support of your General Manager. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Accurately manage your rotas and food cost according to company budgets. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture.

Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy