£12.24–£13.24 hourly
Full-time
Leicester Square, Westminster
We are looking for dynamic, buzzing and friendly people to join our growing team at the Empire casino.
Within this role you will be vital in supporting our food & beverage team, assisting the management, and overall ensuring our customers receive the best service we have to offer.
We offer employee benefits; below is a taster of what we offer:
• Service charge
• Growth opportunities
• Extensive employee HUB offering discounts
• Regular training and development
• Refer a friend incentive
• 50% off food and drinks in all our UK venues
WHAT YOU WILL BE GREAT AT:
• Complete orders placed by casino waiting staff promptly, efficiently and to the required standard and in accordance with the company's accounting and control procedures.
• Use all equipment correctly and ensure that the work area, machinery and utensils are left clean and tidy at all times.
• To provide, and ensure staff provide, outstanding customer service and guest relations at all times.
• To rectify any customer complaints or deal with any guest queries that may arise whilst on shift.
• To assist the management team in completing team appraisals, service reviews and training.
• Assist with administrative tasks when required such as stock ordering & stock taking, managing timekeeping, managing restaurant bookings and enquiries etc.
DESIRED SKILLS:
• A good level of verbal English
• Understanding of basic food hygiene
• Attention to detail
• Positive and upbeat attitude
• A high level of personal integrity
• A strong work ethic with a passion for exceeding expectations
• Show respect and appreciation to all
• Encourage and contribute toward a culture that supports everyone to be the best that they can be
Please Note: You must be aged 18 or over and have the right to work in the UK.
