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Job Description: We are seeking a dedicated individual to join our team, and take ownership of managing, maintaining, and cleaning our cabin located in Wheathampstead, St Albans. Your role will involve managing all aspects of guest experiences, from cleaning and preparing the cabin between stays, to addressing maintenance issues and being on hand to troubleshoot and sort guest problems. Responsibilities: Perform changeover cleans to ensure the cabin is immaculate for incoming guests. Wash and iron bedding at home between changeovers/ stays Chop firewood and ensure adequate supply for guests' use. Prepare hampers for guests - This may involve collecting items from the shops. Take pride in the small touch points that we have taken care to curate. Conduct basic maintenance tasks to upkeep the cabin's facilities and amenities. Identify maintenance issues and liaise with contractors to promptly resolve them. Manage inventory and supplies, including ordering cleaning supplies and items for guest hampers. Be on hand for guests if there are any problems at the cabin during their stay Requirements: UK Driving license and insurance - Essential Washing/Ironing facilities at home Excellent attention to detail and a proactive approach to problem-solving. Ability to work autonomously and take ownership of cabin management responsibilities. Availability to perform changeovers on designated days, including occasional weekends. Close proximity to Wheathampstead to address emergencies and urgent guest needs. Previous experience in hospitality, property management, or a related field is preferred but not required. Hours: Approx 3 hrs per clean / changeover (Check out 11am - Check In 3pm) Approx 1-2 hrs washing / Ironing Change over days - Mon, Wed & Fri ( Most common, with occasional weekend changeovers) Variable Hours per week - Most common changeover/cleaning days are Mon, Wed, Fri, and occasional weekends. Although the hours and exact days will vary depending on cabin bookings. You will have access to the booking platform so you can plan cleans and changeovers in advance. Benefits: 3 x Free Mid Week Stays per year Access to Discounts Schedule: Day shift Monday to Friday Weekend availability Is this job right for you: If you are passionate about providing exceptional guest experiences, thrive in a dynamic environment, and are ready to take on the challenge of managing our off-grid cabin, we encourage you to apply. Join us in creating memorable experiences for our guests while enjoying the tranquility of Wheathampstead's natural surroundings. Application deadline: 16/04/2024 Reference ID: Re Cabins- St Albans Expected start date: 19/04/2024 Job Types: Freelance, Zero hours contract Salary: From £12.00 per hour
We are currently seeking a diligent and customer-focused Toilet Attendant to join our team. As a Toilet Attendant, you will play a crucial role in maintaining the cleanliness and hygiene of our restroom facilities, ensuring a positive experience for our guests. If you have a strong attention to detail, excellent customer service skills, and a commitment to upholding the highest standards of sanitation, we invite you to be an essential part of the fantastic team at our restaurant. Key Responsibilities: - Keep restroom facilities clean, sanitized, and well-stocked with supplies. - Monitor and promptly clean and address any spills or issues in the restroom area. - Assist guests with any immediate restroom needs or concerns. - Ensure that restroom amenities, such as soap and paper towels, are consistently available. - Maintain a welcoming and courteous demeanour while interacting with guests. - Collaborate with cleaning and maintenance staff to address any facility-related issues. - Keep accurate records of cleaning and maintenance activities. *Please note this role will have a fixed rota: Tuesday - Saturday - 6PM til close Requirements: - Previous experience as a Toilet Attendant or in a similar role. - Strong attention to detail and commitment to maintaining cleanliness standards. - Excellent customer service and interpersonal skills. - Ability to work independently and efficiently manage restroom-related tasks. - Good communication skills to address guest inquiries and concerns. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
JOIN THE FAMILIA! Anticipated earnings of approx £13 - £14.50 per hour including TRONC (plus tips). KiliG Familia Perks: • 4 day working week – life’s no fun if it’s all work and no play. • Service charge plus tips – every little helps. • Amigo bonus – we love it when friends become family. • Team bonus – if we’re winning, you’re winning too. • Cycle-to-work scheme – we’ll help you get your ride. • Tech scheme – from TV’s to laptops, we’ll help you spread the cost and save you some pennies • Staff dining discount – use as many times as you want. • Career training & development – we teach everyone how to be boss and run things (we like days off too!) • ‘Upside down management’ – as one of the fam, why wouldn’t we trust you?! • Kasa contests – from winning dishes gracing our menus to night’s out on us, we love creativity (and a little competition). • Supplier trips – build your food & beverage knowledge and get to know our lovely suppliers. • Familia milestones – from anniversaries to babies, we love any excuse for a celebration! • Birthdays off - no-one should work on their birthday! • A party or two… A little bit about KiliG... We are a Colombian and Filipino inspired casual dining restaurant opening in the heart of Deptford. Kilig – Tagalog word to describe the feeling of inexplicable joy and happiness. Hospitality is about good food, good drink, and good people but is driven by the happiness and expectations of the ‘guest’. We believe that our people come first and if our fam feel ‘KiliG’, then our guests will do to.
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