High Wycombe
About Us:
Fin2Go Ltd is a leading Money Service Business (MSB) dedicated to providing top-notch financial services to our clients. We specialize in money transfers, currency exchange, and other financial services. Our team is committed to ensuring compliance with all regulatory requirements while delivering exceptional customer service. Job Summary:
The Office Manager is responsible for overseeing the daily operations of our office, ensuring efficient administrative support, and maintaining compliance with financial regulations. This role requires a detail-oriented, organized, and proactive individual with excellent communication skills and a strong understanding of financial services. Key Responsibilities: Administrative Management:
Oversee and manage daily office operations.
Coordinate and schedule meetings, appointments, and travel arrangements.
Maintain office supplies inventory and place orders as needed.
Ensure the office environment is clean, organized, and professional. Financial Compliance:
Monitor and ensure compliance with all regulatory requirements specific to money service businesses.
Maintain accurate records of all financial transactions and customer interactions.
Prepare and submit compliance reports to regulatory authorities as required. Customer Service:
Provide excellent customer service by addressing client inquiries and resolving issues promptly.
Assist clients with money transfers, currency exchanges, and other financial services.
Manage customer accounts and ensure all information is up-to-date and accurate. Team Coordination:
Supervise and support administrative staff, providing training and guidance as needed.
Facilitate communication between different departments to ensure smooth operations.
Conduct performance reviews and provide constructive feedback to team members. Operational Efficiency:
Implement and maintain office procedures to enhance efficiency and productivity.
Manage office budgets and expenses, ensuring cost-effective operations.
Assist in the development and implementation of office policies and procedures. Qualifications:
High school diploma or equivalent; Bachelor’s degree in Business Administration or related field preferred.
Proven experience as an Office Manager or in a similar administrative role.
Knowledge of financial regulations and compliance requirements for money service businesses.
Strong organizational and multitasking skills.
Excellent verbal and written communication skills.
Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office management software.
Ability to work independently and as part of a team.
Attention to detail and problem-solving skills.
Benefits:
Competitive salary of £39,500 per year.
Paid time off and holidays.
Professional development opportunities.
Supportive and collaborative work environment. How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this position. Fin2Go Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
