25 Best client services manager Jobs in Stevenage (April 2024)

Are you a skilled and versatile massage and/or beauty therapist who enjoys providing exceptional treatments, interacting with clients but also enjoys engaging with the community? We are currently seeking an experienced individual to join our team as a Massage and/or Beauty Therapist with Reception and Administrative Duties and Community Involvement. If you are passionate about delivering high-quality services, possess excellent communication skills, and enjoy interacting with clients and the community, we want to hear from you! Responsibilities: - Perform a wide range of massage and/or beauty treatments, ensuring client comfort and satisfaction, such as Sports Massage, Deep tissue Massage, Reflexology. - Customize treatments to address specific client needs and preferences. - Maintain accurate and detailed client records, including treatment notes and feedback. - Greet clients warmly, assist with check-ins and check-outs, and manage the reception area as needed. - Answer phone calls, schedule appointments, and coordinate the day-to-day operations. - Educate clients about different treatments and products offered at our clinic, and recommend suitable options. - Help set up and contribute to the smooth execution of community events. - Actively participate in community events to promote wellness and our services. - Provide treatments during community events to showcase our expertise and attract new clients. - Uphold the cleanliness, hygiene, and organization of treatment rooms and common areas. - Engage in administrative duties, including data entry, inventory management, financial transactions, and more. - Implement marketing strategies as required. - Collaborate with the team to ensure smooth operations and exceptional client experiences. - Meet or exceed performance targets for the number of treatments provided to be eligible for bonuses. Requirements: - Proven experience as a massage therapist, beauty therapist, or both, with a strong understanding of various massage and/or beauty techniques. - Excellent interpersonal and communication skills, with the ability to build rapport with clients. - Strong organizational and multitasking abilities. - Must have a driving license and car. - Enthusiasm for community involvement and willingness to participate in events. - Ability to work independently and as part of a team. Benefits: - Competitive salary commensurate with experience. - Performance-based bonuses for meeting or exceeding treatment targets. - Paid holidays. - Supportive and collaborative work environment. If you are a dedicated massage and/or beauty therapist with exceptional skills and a friendly demeanor, and you're ready to embrace the challenge of combining treatments with reception duties, we want to hear from you. Apply now with your resume and a cover letter explaining why you are the perfect fit for this position. Join our team and contribute to creating a relaxing and rejuvenating experience for our valued clients. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.

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