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Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands. Benefits & rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off- Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a General Manager: Understand the guest and how to efficiently manage their expectations. To have a great front-of-house presence, be a leader and inspire your team. Fully understand and be able to articulate the financial targets. Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively. To demonstrate an up-to-date and in-depth understanding of the industry Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand. Build and maintain strategic relationships with internal and external stakeholders. About you: You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service at all times You have the confidence go the extra mile You love to wow guests with exceptional service You have excellent English language skills About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
The Red Shield pub is set to open in Spring 2024 in Waddesdon. We are looking to appoint key roles now in order to invest time in training and preparation for this exciting new opening in the village. A sister venture to the well established Five Arrows Hotel, the Red Shield will provide another opportunity for dining and entertaining for locals and visitors to Waddesdon Manor. The Pub Manager understands their role as an ambassador for Red Shield Pub and the Rothschild Foundation and displays pride in our products, services, and delivery of exceptional customer service, maintaining the high standards of food service in keeping with Waddesdon’s reputation. As a Pub Manager, you will ensure the smooth launch and running of the establishment; • Responsible for all daily operational aspects of the Red Shield • Maintain close control of wages and GP within budget • Provide excellent customer service, making every visitor’s experience remarkable and unique. • Ensure that the serving of food is timely, consistent, and to the highest possible standard. Liaise with the Head Chef to agree as to how you both wish each dish to be served. • Monitor customer satisfaction • Ensure that information management is meticulously maintained • Work closely with the General Manager (Hospitality) and the Red Shield Head Chef to develop the business strategy People Management: • Mentoring and guiding junior team members, fostering a culture of growth and development. • Ensure staff are trained, engaged, and proactive. • Provide strong strategic and operational leadership to the team. Ensuring the vision, values and culture are fully embedded, with clarity on objectives across the pub. • Responsible for ensuring all team members are meeting regulations, including sanitary and food safety guidelines, and checking customers identification to confirm legal drinking age. • Ensure that all front of house staff follow Health & Safety and hygiene legislation, as well as the Red Shield Standards of Procedures. • Ensure your team stays guest focused and nurture an excellent guest experience. • Ensure that all team members are respecting pub fixtures and fittings, and that the General Manager (Hospitality) is notified of all breakages and equipment failures. • Act as Fire Warden and First Aider Financial & Performance Management: • Comply with all company financial procedures • Ensure firm control of costs in pursuit of profitability, efficiency, and guest satisfaction. • Ensure every effort is made to achieve budgeted sales and operating expenditure budgets. • Undertake accurate weekly and monthly reporting and forecasting. • Supervision of takings and the reconciliation of tills with daily takings. Ensure that all discrepancies are accounted for and reported to the General Manager (Hospitality) within 24 hours. • Checking and balancing of staff and petty cash floats and the ordering of extra floats when needed from the Accounts Department. Hours: 48 hours per week, on a seven day rota to include weekends. Evenings and split shifts as required by the business. Hours of work to suit the needs of the business (exclusive of breaks) and will be planned as far in advance as possible. £35,000 plus discretionary service charge Benefits: • Annual Leave: 33 days increasing to 36 days after 3 years’ continuous service, 38 days after 5 years’ continuous service, and 40 days after 10 years’ continuous service (Bank holidays included). • Matched company pension scheme up to 10% of salary. • Parental Leave: 3 months fully paid (after one year of service). • 50% Discount in Catering Takeaway outlets and 20% in the Manor Restaurant and Stables Cafe, 20% in Retail, 20% at the Five Arrows Hotel. • Beautiful location working within the charity and heritage sector. • Excellent wellbeing support and a focus on staff engagement and leadership development. • Free parking. • All the profits we make goes to the upkeep and preservation of the House & Grounds. Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings, sculpture and decorative arts.
Sous Chef – The Ivy Collection Do you want a job that is never dull, in a buzzing, busy environment with guaranteed career progression? As an Ivy Sous Chef you will need: Passion and personal drive. A solid background from an established organisation. To be able to deliver dishes that hit The Ivy’s standards, dishes that you can be proud of. It is a wide-ranging role with clear targets and high standards, reflected in an industry-leading pay & bonus package, flexible hours to suit your lifestyle, and in-role support from our Area Chefs to ensure your wellbeing. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. At The Ivy we offer: Industry-leading pay packages. Flexible hours to suit your lifestyle. In-role support from our Area Chefs to ensure your wellbeing and career growth. You will have a team of 25+ to develop, inspire and mentor through their early career years. Incredible career opportunities. We are committed to the wellbeing of our entire team and offer structured employment paths and training at every level to ensure your confidence, and your career, grows with the collection every step of the way. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. With a rich history and an enviable reputation, The Ivy is a market leader in prestige restaurants. We have exciting future ahead of us as we continue to open our iconic restaurants across the UK and Ireland. If you think you have what it takes to be a Sous Chef at The Ivy, then please apply now! The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
Breakfast Chef – The Ivy Collection Are you an early Riser? Do you want a job that is never dull, in a buzzing, busy environment with the opportunity to expand your career with guaranteed career progression? If you have the skills and confidence to deliver consistent dishes throughout the day, then you have what it takes to be a Breakfast Chef at The Ivy Collection. As an Ivy Breakfast Chef, you will need: Work well by yourself and with-in the team Early Starts –Early Finishes (usually 6:30am to 4pm) Passion and personal drive, Previous experience as a Chef, ideal but not essential, we will teach and train you. To be able to deliver dishes that hit The Ivy’s standards, dishes that you can be proud of. At The Ivy we offer: Industry-leading pay & bonus package. Flexible hours to suit your lifestyle, guaranteed 20 hours for Part Time, 40 hours + for Full Time. In-role support from our Area Chefs to ensure your wellbeing and career growth. We are committed to the wellbeing of our entire team and offer structured employment paths and training at every level to ensure your confidence, and your career, grows with the collection every step of the way. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. If you think you have what it takes to be a Breakfast Chef at The Ivy, then please apply now! The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.