Complaints manager jobs in Mitcham - Page 3Create job alerts

Address guest satisfaction, including any concerns or complaints, and resolve them effectively ... Liaise with kitchen, management, and serving staff to ensure seamless service * Assist guests with ...

Advise on student disputes, academic misconduct, complaints, and disciplinary matters. Represent ... Risk Management: Assist in identifying and mitigating legal risks associated with the institution ...

... complaints within required timelines . • Provide response in customer's local language using ... management and content creation General Responsibilities • Ensure continuity and quality of ...

... concerns, complaints, or special requests promptly and professionally. • Coordinate special ... management to ensure seamless service. • Monitor dining area flow and inform servers of new ...

... management liability insurances) * Investigate and respond to client complaints * Assist with regulatory queries * Conduct research on the firm's obligations under relevant regulations * Draft risk ...

... management to deliver first-class service to our customer base. Responsibilities... * Handle customer complaints, provide appropriate solutions and alternatives within the company KPIs or SLAs ...

The role will directly oversee the complaints department and product oversight, and work closely ... Manage relationships with underwriting teams, delegated authority teams, compliance and external ...

We cover matters such as school admission appeals, exclusions, complaints, Special Educational ... managing and growing the team to deliver more profitability. In the initial 6-12 month period, at ...

Able to work independently. * Able to deal sensitively and effectively with complaints ... Regular site inspections and reporting notable matters to the Development Manager so that work ...

Proven experience or confidence in managing and resolving client complaints confidently, ensuring clients feel heard and their concerns are addressed in a timely manner. * Attention to detail ...

Work with the Team Senior to resolve any client complaints quickly and efficiently. Getting confident with our CRM BeConcierge. Use of effective sales/questioning techniques to close the sale ...

Address and resolve complex customer issues and complaints with professionalism and empathy. * Implement and manage customer support channels, including phone, email, chat, and social media. * Ensure ...

Acting as the first point of contact for customer complaints, ensuring these are passed to the Customer Service Manager where appropriate in a timely manner, so they can be resolved within the agreed ...

... complaints; and resolving problems. * Drive, inspect, and coach all resources through the PROS ... Manage, update, and implement activities and strategies to support the plan. * Develop key end ...

Experience in handling escalated client inquiries and complaints with empathy and professionalism . * Tech Savvy: Proficient in using CRM systems (e.g., Salesforce), banking software, and other ...

... manager, lead, team, quality, QA, assurance, sterile, aseptic, terminal, sterilisation, release, batch, CAPA, investigation, complaints, MHRA, regulatory

Monitor and manage customer complaints to ensure successful resolution. * Drive operational improvements to reduce issues, increase productivity and efficiency, to achieve cost savings and grow ...

Actively managing claims & maintaining case files in good order * Ensuring case files are adequately reserved & reviewed in accordance with Claims Handling Protocol * Compliance with Complaints ...

Deal with complex enquiries and be the main point of contact during the ongoing relationship, liaising with Smart relationship managers - taking onboard queries and complaints. * Attending meetings ...

Manage & implement quality control systems, with the Head of Quality to ensure continuous service ... Address customer complaints related to quality, implementing root cause analysis and corrective ...

... core internal risk management processes. You will work closely with firm-wide staff to ensure ... Handle compliance registers such as complaints, enquiries and data protection issues/requests

Manage case files, ensuring all documentation is accurate and up to date. * Achieve billing and time recording targets, ensuring financial control of your caseload. * Handle client complaints and ...

Handle product quality complaints and conduct audits. * Support the Senior Quality Manager in audit risk assessments and schedules. * Provide support during inspections and audits. * Complete tasks ...

Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. * Develop flavor profile communication on the portfolio of ...

... complaints. * Enhance and embed a training and development framework for product risk management. * Drive effective governance and management of product risk within the First Line of Defence. SME ...

... customer complaints to identify trends and suggest improvement strategies. * Coordinating quality files and review Batch Process Records. * Managing risks to product quality, data integrity and ...

Key Responsibilities: * Assist with the notification, management, and reporting of claims, working closely with insurers and brokers. * Investigate and respond to client complaints in collaboration ...

... complaints, and regulatory investigations. * Advising internal teams on legal risks and compliance. * Supporting external counsel on case strategy and evidence gathering. * Managing insurer ...

Managing the Customer Service Inbox * Responding to customer ETA Requests * Resolving customer complaints including shortages, breakages, incorrect products * Resolving customer requests and queries ...

Deal with complaints and offer prompt resolutions, escalate where necessary * Data processing and management of databases * Log any property faults/issues with the helpdesk and inform the Facilities ...

Compliance Officer - Asset Management 📍 Location: London (Hybrid) 📅 Contract Type: Contract ... Maintain compliance registers, including PA dealing, gifts and entertainment, breaches, complaints ...

... engagement manager about customer complaints on project delivery with the objective of leveraging Infosys' first-hand experience against competitors, demonstrating business value to the client ...

Report any faults of equipment within the Tour Route or Museum to management. Process all ... complaints. All verbal content delivered in the Tour or within the Museum to be concise ...

Work with the business to deal effectively with issue management and data protection matters and ifrequired this will include complaints from customers and employees; * Have a wide and deep knowledge ...

Reports any incidents, complaints, suspicious persons or safety hazards immediately. * Ensure a ... by management, including redeployment to alternative departments/areas if required, to meet ...

Follow company policies on handling customer complaints, returns, and exchanges. * Address customer concerns or escalate them to management as appropriate. * Take initiative in tasks or projects ...

Address all Inquiries and/or complaints in a timely and professional manner * Investigate and ... Ability to work independently and manage multiple projects * Comfort functioning well in a high ...

... complaints, fire safety etc.) * Provide guidance on relevant topics and reactive support to ... Effective time management skills, able to work within tight time frames with ability to plan and ...

Store Manager Hours: 24 hours per week Our Values: * Every day the energy, creativity and passion ... complaints. * Demonstrate high level of product knowledge (telling the story, features and benefits ...

... complaints and workplace concerns, as required. * Demonstrate keen attention to detail and a track record of effectively managing multiple, competing priorities with minimal supervision. * Exhibit ...

... complaints for trustee clients, Part 8 and rectification applications to Senior Courts and TPR ... This requires both technical expertise and commercial deal management. Examples include advising ...

Own all complaints and ensure that these are dealt with in a prompt and effective manner * For ... Work with the Contract Manager to make sure that the client is informed of any issues and that ...

... complaints. Operational Excellence: * Evaluate and implement technology and sales tools to improve lead management, sales processes, and reporting efficiency. * Analyse sales data to provide monthly ...

Store Manager/ Concession Manager The Brand Based in Paris, Longchamp is first and foremost a large ... Delivering after-sales service, dealing with any customer dissatisfaction & complaints by offering ...

... complaints and escalate complex issues where necessary. Process Coordination & Administration · Manage customer records, ensuring all interactions are logged in our CRM system. · Process ...

This includes managing calls, live chats, and emails related to product inquiries, delivery information, complaints, or advice. * Focus on promptly resolving post-purchase issues, including returns ...

Handling complaints where requested. * Identifying a calendar of events within the area of ... Manage multiple tasks efficiently, prioritise workloads, and meet deadlines in a fast-paced ...

Provide leadership on risk management and maintain the Firm's risk, breach, data breach, complaints and gifts & hospitality registers. Recommend and implement solutions to ensure continued compliance ...