Account Executive – Job Specification £32k basic OTE £55k Uncapped Company overview We are obsessive about service. Our mission is to be championed by our customers as the most dependable provider of IT Services & Solutions, through clear communication, technical excellence, and first-class custo...
Service Pod Manager Overview of role The Service Pod Manager is a critical role that oversees and ensures the effective operation of the Service Pod(s) and as a result the service provided to our customers. You will be responsible for ensuring exceptional levels of support and service is provid...
Senior Infrastructure Engineer At Stridon, we are on a mission to create unrivalled experiences for our clients, partners and team members, by leveraging the power of technology to bring positive change to people's lives. We are not afraid to be different, and we strive to be better tomorrow th...
Escalation and Project Technician The Escalation and Project Technician role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Tech...
Senior Technical Analyst - Liverpool (hybrid) £50k+ DOE This is a fantastic opportunity for an exceptional third line IT engineer to move into a senior management role without the hassle of conducting employee reviews and admin work whilst retaining the ability to be technically hands on and c...
5 days a week onsite in central London The Onsite Client Service Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assist...
Job Title: Service Desk Team Leader Location: Nottingham Reporting to: Service Desk Manager Purpose: To manage a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations. Support the Service Desk Manager in implementing c...
Field Services Engineer As part of a Field Services team, you will support our customers and their end-users by providing general advice and guidance as well as working on Incidents and Service Request that cannot be completed remotely by our Service Desk. You will need to work to defined SLAs ...
As a dynamic global community, it's our human spirit, together with technology, that empowers us to ... Each franchise will use the ConnectWise platform, offering an "IT in a Box" solution for sales ...
Experience with ConnectWise Suite, AutoCad, CCH, NetDocuments, Adobe, StyleDocs, Litera, iManage, Sage, P11D, Carpie Diem, Partner4Windows, Contract Companion, CompareDocs, Trigold, Active Directory ...
Accounts Lead We are recruiting for an Accounts Lead within a rapidly expanding Audio-Visual company based in Maidenhead. This role is office based and applicants must live within a short commutable distance of Maidenhead. Brief Overview of Role: To work under the supervision of the Finance Team ...
5 days a week onsite in central London - Shift required - 11am - 8pm The Service Desk Engineer is the first line of support services to our customers via telephone, remote control software, or through on-site visits. The type of requests you will receive will be 1st through to 3rd line with 3rd l...
From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA’s partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it’s made us a trusted provider to UK organisations across the pub...
From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMAs partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, its made us a trusted provider to UK organisations across the publi...
Calling all aspiring Software Developers Baltic Apprenticeships is thrilled to be partnering with an established and well-respected IT business in the heart of Worcestershire called Minster Micro Computers who are looking for its next software development apprentice. Established in 1979 they have...
The Software Support Specialist II is responsible for assisting ConnectWise partners in diagnosing and resolving a partner’s product issues or questions. Provides support to partners with a high attention to detail. May influence others within the Services & Support team through the explanation o...
Experience with ConnectWise or similar ticketing system preferred. * Experience with the ITIL framework or other ITSM preferred. * Exhibit a high-level of professionalism and sound judgment.
Oversee normalisation of ConnectWise tickets. * Distribution communications to all relevantparties about planned and unplanned service disruptions. * Ensuring the effectiveness and relevance of the ...
Current and valid driving licence * Experience of ConnectWise The Benefits Joining Air IT means unlicking a world of perks and opportunities, including; * Hybrid working options for a better work ...
Experience in using ConnectWise Manage or another ITSM tool (ServiceNow / Remedy / Autotask) * Operational understanding and experience working in ITIL aligned environments including an understanding ...
Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. * Operational understanding and experience working in ITIL aligned ...
Experience with ConnectWise Manage / Automate or equivalent MSP tools Responsibilities & Duties: * The implementation of complex infrastructure projects * Developing and managing hybrid cloud and on ...
Experience with ConnectWise or similar ticketing system preferred.
