Field Service Technician
3 days ago
Weybridge
Field Service Technician Opportunity: • You will plays a critical part in ensuring seamless IT operations within a fast-paced corporate environment. As an onsite Field Service Technician, you will support end users by maintaining,, • troubleshooting, and improving a wide range of IT hardware, software, network components, and collaboration technologies. • Strong hands-on experience supporting end-user hardware such as desktops, laptops, mobile phones, tablets, iPads, printers, and AV devices., • Proficiency in troubleshooting Windows, macOS, iOS, Android, and common enterprise applications., • Solid understanding of networking basics, including connectivity troubleshooting and device configuration., • Experience performing system updates, backups, preventive maintenance, and hardware repairs., • Ability to document technical issues and resolutions accurately in IT ticketing systems., • Experience coordinating with remote teams for escalations and advanced troubleshooting., • Strong problem-solving skills with the ability to diagnose root causes and implement effective solutions., • Knowledge of IT security principles, compliance requirements, and safe work practices., • Ability to lift up to 25 lbs and perform physical tasks involved in equipment installation., • Valid driving licence with the ability to travel between sites and respond to emergency support requirements. Your responsibilities: • Provide onsite IT support for corporate office users, ensuring timely resolution of hardware, software, and connectivity issues., • Install, configure, and maintain IT hardware including desktops, laptops, printers, mobile devices, network equipment, and AV systems., • Troubleshoot system performance, network connectivity, and device-level faults with a strong focus on reducing downtime., • Perform system updates, backups, and scheduled preventive maintenance to improve reliability and reduce recurring incidents., • Manage hardware asset inventory, including shipping, receiving, and tracking of IT equipment across locations., • Lead onsite installation activities while ensuring adherence to safety regulations and customer compliance standards., • Follow all site-specific safety rules and maintain professionalism while representing the IT team onsite.