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A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
Are you feeling stuck in your current job and not seeing any progress or personal growth? Or maybe you're just craving a more enjoyable and sociable work atmosphere? As a sales advisor at Falex Marketing, you’ll be the face of some of the most well known brands in the uk. You'll be responsible for promoting the product/ services of our clients, building relationships with customers, and maintaining the positive image of their brand . If you're outgoing, friendly, and passionate about our brand, we'd love to have you on our team! The ideal candidate should have a ⁃ positive and proactive attitude ⁃ Ready to take control of their own progression ⁃ Eager to learn with a student mentality Additionally, our Brand Ambassadors will have access to learn from a successful and established team. This opportunity offers, ⁃ client product training ⁃ direct mentorship ⁃ Exposure to a wide network of experienced sales experts and entrepreneurs across the globe ⁃ International/National Travel opportunities including all expenses paid travels to countries, E.g (Ibiza, Dubai, Turkey, Lisbon, Paris, New York, Greece Dublin, Lisbon and even entrepreneur meet-ups). Plus, there are occasional social and activity night outs to look forward to!" If you’re looking for an opportunity or a challenge, get in touch. If you’re successful a memeber of our recruitment team will be in touch to book you in for a face to face appointments. Within this appointment the director will be going through the day to day of a sales representative, the progression opportunities alongside the clients we work with.
We are looking for a passionate Bartender to join an amazing team at a beautiful riverside venue with a restaurant, lounge and bar located on Chelsea. You should have an experience behind the bar, knowledge and passion of the spirits, classics, trends & be confident when discussing and advising on it. This role offers the opportunity to work alongside with well known industry professionals and develop your skills & craft. Benefits: -Staff food on duty -28 days holiday (including bank holidays) -Trainings and courses -Opportunity to progress further in role within the company -Plenty of room for a progression and development within your role -Internal training platform -Stress-free environment -Monday,Tuesday off every week
Company Description Recolter Consulting is dedicated to helping young individuals navigate the challenging job market and visa processes in various international countries, especially the UK. We offer step-by-step guidance and support in finding placement opportunities, serving as a stepping stone for the first 6-12 months of their careers. Role Description This is a hybrid internship role as a Management Intern at Recolter Consulting. As a Management Intern, you will be responsible for supporting the team in day-to-day operations, conducting research, analyzing data, assisting in project management, and providing administrative support. This role is based in the London Area, United Kingdom, with flexibility for some remote work. We carry out an initial interview to see if you are a good fit, if you are taken onboard you will be guaranteed a placement within 1 of the 3 industries you choose upon applying, if management is not your top choice. Qualifications Strong research and data analysis skills Excellent organizational and time management skills Strong written and verbal communication skills Ability to work independently and as part of a team Proficiency in Microsoft Office Suite Knowledge of project management principles Attention to detail and accuracy Enthusiasm and willingness to learn Relevant skills and qualifications that would be beneficial for this role include experience with international visa processes, familiarity with job placement services, and a background in business or management studies.
We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a law firm in dealing with all legal aspects of commercial and property matters. The company is able to offer hardworking and ambitious candidate a platform and roadmap for career progression, which includes a route to partnership. The company has a strong desire to build the law practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property; or (3) immigration - and at least some experience in all three areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus, private health and dental insurance, subsidised gym membership. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work 40 hours a week. However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs. Part-time work and career breaks are sometimes possible, but you'll need to keep up to date with changes to the law. Hybrid work - spending some time working from home and some in the office - could also be possible.
LOCATION: LOUGHTON, ESSEX SALARY: DOE ABOUT US: PG Global is a leading Global Recruitment and Consultancy Company, providing our dedicated and specialised services to the world's International Oil, Gas, Marine and Renewable Energy Industries. PG Global has established offices in multiple locations including Loughton, Glasgow, Lisbon & Malta. THE ROLE: Business Development Consultant in our sales team which currently consists of 6 people, 3 of them being candidate consultants who will support you with filling roles. Our director sits within the sales teams too, always offering his knowledge, direction and support to the team. Lastly, our two Business Development Managers/Account Managers (who are not based in our office at the moment).
If you’re an experienced roofer looking for a different challenge, within the roofing industry, this hiring ad is for you. WHO ARE WE Robur Construction is a new-age roofing/construction business based in SW London. We are on a mission to help homeowners receive quality new roofs they can trust, whilst receiving a world class customer experience. We aim to do this by bringing a new age perspective to the roofing industry, combining engineering backed workmanship with unrivalled customer care and communication. We are focusing purely on re-roofs and are looking to become the go-to company in SW London for this type of roofing work. Being 100% upfront, we are a very new company - we’ve only just launched this year and are subsequently on the hunt for an experienced roofer to join our team quickly, as we find our feet in the market. To talk you through our current state, here’s a bit about our company vision and our team’s track history, so you understand why this is a different project to most that you see online… Firstly, we’ll introduce you to our two Founders, Christian and Grizel. Christian has helped scale over 60 home improvement companies across the UK to 6 or 7 figures in annual revenue, including 3 roofing firms to 7 figures - through his Lead Generation, Sales and Growth Consultancy for trade businesses in the UK. He understands the roofing business model inside-out. Grizel comes from a prestigious construction & engineering background; with a masters degree in civil engineering, she spent the last 2 years working as a structural engineer at one of the world’s top engineering firms (Arup), on some of the world’s most exciting engineering projects. She has also recently become an accredited roofer and tiler. With Christian’s vast experience scaling Roofing companies through his other business, and Grizel’s impressive background in working on some of the world’s largest construction projects, the vision for Robur is to scale to 7 figures within the next 6-12 months, whilst bringing Londoners a youthful, modern and customer centric experience, that is hard to find in the current roofing market. Although this vision & cohesion of Founder skill sets sets Robur apart from your typical roofing company, the project does lack one critical area currently that we’re looking to solve… Having someone on the team who has many years of experience as a roofing professional, who’s been battle tested on-site, who’s ready to step into the fold as a leader, and bring a wealth of practical industry knowledge to the team. If the above does not excite you, please do not apply. Here is an outline of the role and the type of person we are looking for. JOB DESCRIPTION The core of the role is to be the roofing leader on site. Not only does this involve getting your hands dirty to complete re-roofing projects, but also being the person responsible for making sure the team works accurately and efficiently, so that the projects are completed to ‘review getting’ standard, and are finished on time, every time. As well as being the lead on site, another crucial aspect to the role will be to act as an internal consultant, working closely with our two founders. You will bring crucial on-site technical knowledge/experience to the table, that bridges the gaps in our otherwise widely experienced founders’ knowledge base. Overall, the best candidate for this role will lead their jobs on site to completion all whilst maintaining a high quality of work, good time management, quality leadership, and clear communication with their team, clients and company directors. The application code word is “mitre”. As you can see, there is a lot of responsibility for the right candidate. If your skill set does not align with the above skill set, please do not apply. This local position is full-time, Mon-Fri. This is a critical position within the business, as such, we host a rigorous, 4-part application process. RESPONSIBILITIES Working closely with the Founders to achieve the company vision. Leading the team on site. Making sure projects are completed on time. Making sure projects are finished to the highest standard possible. Communicating positively and effectively with customers where necessary. Consulting with the Founders on roofing topics. Getting to site on time. REQUIREMENTS (EXPECTED STRENGTHS) Proven track record of successfully leading a team to complete re-roofing projects on time and to high standards. All necessary on-site skills to complete re-roofs & flat roofing projects. Has been roofing for a minimum of 7 years. Has a proven track record of leading roofing teams successfully for a min of 3 years. Clean UK driving licence to commute to site when needed. Able to work Mon-Fri on site in SW London. Strong communication skills for clients and team members. Comfortable working outside in wind, rain or shine. Preferred but not required: has run their own roofing company. Preferred but not required: has a roofing gang. COMPENSATION £42,000-£62,500 Paid Holiday Loyalty bonuses Punctuality bonuses Performance bonuses For the right candidate we will build roofing teams beneath them - promotion opportunity. FINAL THOUGHTS The person who steps into this role will be helping us build Robur from the ground up and as a result will be stepping into an environment full of challenge, responsibility and a whole lot of fun. This will be a different role to most available on the market, as you will be a key figure in the company, not only carrying out traditional roofing tasks but also helping the Founders to build a truly great company. We’re looking for someone to fill this seat long term, who is bought in on the vision and ready to help us build. The right person will be excited by this opening, and up for the challenge. If this does not sound like something that aligns with your career vision, please do not apply. IMPORTANT We randomly drug test. Our team will review your application and get back to you shortly. We look forward to hearing from you! Job Type: Full-time Salary: £42,000.00-£62,500.00 per year Benefits: Company events Schedule: Monday to Friday Supplemental pay types: Bonus scheme Loyalty bonus Performance bonus Work Location: In person
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Starting date: ASAP Working Hours: 23 hours per week Job Purpose On behalf of an English language school based in Italy, we are looking for 6 teachers to teach English to individuals and groups of junior and adult students following a syllabus and using materials appropriate to the students and course type. We are looking for serious people who are really interested in moving to Italy for a few months. Selected teachers will be offered a 2 month contract (June-July 2024) with the possibility to extend the contract up to March 2025. CLASSES ARE RUN IN PERSON Main duties and responsibilities Teaching Prepare lessons using materials from the syllabus as directed but also adapting and supplementing as required to meet student needs Teach both adult and junior classes, face-to-face and online Deliver a range of lesson types, including but not limited to General English, Business English, exam preparation, English Plus courses with the aim of achieving the objectives of the course syllabus and to the standards set out by the Academic Management Team (AMT) Use classroom technology to enhance students’ learning experience Effectively manage students and their behaviour (with the support of the AMT) Encourage student participation through a positive and enthusiastic attitude about activities in which they are involved Teach morning, afternoon and evening classes as well as some weekends (by prior agreement with the AMT) Provide online testing when required, occasionally outside normal working hours (by prior agreement with the AMT) Provide academic support for students, as appropriate, through consultations and tutorials, demonstrating a willingness to offer extra advice outside normal class hours Select, prepare and use teaching and learning materials appropriate for international students and contribute relevant materials to the to the teachers’ shared resource drive Provide detailed oral and written feedback to students and other stakeholders, for example, the Director of Studies, as required Administrative Attend weekly staff meetings (usually at lunch time). Keep an accurate record of student attendance and lateness and alert the AMT to any absences where required Complete a weekly scheme of work at the start of each week, and record of work for what has been taught after each lesson Complete student reports at the end of their course and at any other times requested by the AMT Complete and record progress test, and tutorials with students Monitor and assess students’ ongoing progress as required, e.g. testing, tutorials Conduct placement tests for new students and participate in student induction Complete any other administrative tasks required for the smooth running of the school Other Attend staff induction prior to the start of the contract Be a positive and professional role model for the students Dress appropriately to the role at all times Abide by the school systems and procedures as outlined in the Teacher Manual Contribute positively to the inclusive atmosphere of the school by working collaboratively with students and staff. Person Specification Statutory requirements Eligibility to live and work in Italy (Italian fiscal code or EU members) Undergo an Enhanced DBS disclosure check or overseas equivalent Qualifications Recognised ELT qualification, e.g. Trinity CertTESOL or Cambridge CELTA Undergraduate degree (*not a requirement for a candidate with a Level 7 qualification or working towards this qualification) Level 7 ELT qualification, e.g. Trinity Diploma TESOL/Cambridge Delta Other relevant teaching qualification (such as CELTYL) Experience and knowledge Demonstrable English language proficiency (CEFR C2, IELTS 8.5) Demonstrable knowledge of effective language teaching and learning strategies Experience of delivering English language lessons to groups of junior and adult students Experience of working with teenagers and young learners Skills and abilities Ability to use different strategies for effective classroom management and commitment to student-centred learning Ability to develop and adapt materials to suit students’ needs Willingness and ability to use a variety of teaching strategies and methods Commitment to the welfare of students Commitment to fostering a supportive and encouraging learning environment in which the teacher manages cultural differences Willingness and ability to effectively teach learners of different ages Ability to differentiate in class according to age, ability, learning preference Willingness and flexibility to teach mornings and afternoons Personal qualities Adopts a highly professional approach to work Adopts a collaborative approach to working Is resilient, flexible and responds positively to new challenges and actively seeks solutions Acts with integrity at all times Is reliable and punctual Has a strong interest in their own professional development Demonstrates flexibility, adaptability and ability to cope with changing priorities This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
We are seeking a highly skilled and versatile IT Consultant to join our team. The ideal candidate will possess expertise in network infrastructure, report generation, and exceptional communication skills. As an IT Consultant, you will play a critical role in providing strategic guidance, technical expertise, and innovative solutions to our clients. Responsibilities: 1. Collaborate with clients to understand their business objectives, IT needs, and challenges, and provide tailored recommendations and solutions. 2. Conduct comprehensive assessments of clients' IT infrastructure, network systems, and processes to identify opportunities for optimization, enhancement, and cost reduction. 3. Develop and implement strategic IT plans, roadmaps, and initiatives aligned with clients' business goals and objectives. 4. Design, deploy, and manage network infrastructure solutions, including routers, switches, firewalls, VPNs, and wireless networks, to ensure reliability, performance, and security. 5. Generate insightful reports, presentations, and documentation summarizing findings, recommendations, and project progress for clients and stakeholders. 6. Provide ongoing support, guidance, and troubleshooting assistance to clients, resolving technical issues, and ensuring the smooth operation of IT systems and networks. 7. Stay updated on emerging technologies, trends, and best practices in IT consulting, network architecture, cybersecurity, and report generation. 8. Collaborate closely with internal teams, vendors, and partners to deliver high-quality solutions and services that exceed client expectations. 9. Cultivate strong client relationships through effective communication, responsiveness, and a customer-centric approach. Requirements: 1. Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree or relevant certifications (e.g., CCNA, CCNP, ITIL, PMP) is a plus. 2. Proven experience as an IT Consultant, Network Engineer, or similar role with a focus on providing strategic IT guidance, network solutions, and consulting services.
Are you ready to be part of the exceptional team at Champneys? At Champneys, our commitment to health and wellbeing is unwavering, with our therapists playing a pivotal role in realising this vision. We take immense pride in our outstanding teams, comprising therapists who are truly exemplary in their field. A defining feature of Champneys is our dedication to fostering internal growth and development. We prioritise investing in learning and development opportunities, starting from the ground level, as evidenced by our highly successful Champneys Apprenticeship scheme. From there, we facilitate the advancement of our therapists through various roles, including Spa Therapists, Senior Therapists, and the prestigious Premier Therapist Journey. Our Premier Therapist Journey is a highly sought-after program that serves as a natural progression for Senior Therapists. Participants undergo rigorous training in advanced treatments to refine their skills and are entrusted with the care of our esteemed Champneys VIPs. Our commitment to training is upheld by our in-house trainers, whose mission is to ensure that our therapists realize their full potential, regardless of their Champneys journey. These trainers provide steadfast support to help therapists hone their skills, from initial consultations to offering homecare advice and prioritizing their own wellbeing as practitioners. As a Spa Therapist at Champneys, you'll embody our passion for wellbeing, delivering exceptional service driven by a dedication to surpassing our guests' expectations. Naturally warm and enthusiastic, you'll provide top-tier service and administer a diverse array of therapeutic, holistic, and wellbeing treatments, including facials, massages, and nail treatments. We embrace this ethos as the 'Family Factor', envisioning how you would care for your own loved ones during a spa retreat. To join our team, candidates must hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. ** MASSAGE EXPERIENCE ESSENTIAL ** Benefits: As a renowned wellbeing brand, our benefits align with our core mission of enhancing your overall happiness and health. In addition to collaborating with exceptional colleagues, you'll enjoy: - Comprehensive mental health support - Health, wellness, and wellbeing incentives - Champneys experiences such as overnight stays or ultimate spa days - App technology for streamlined essential forms - In-house social media connecting the Champneys Family - Motivating, rewarding, and engaging colleague events - Discounted stays for you, friends, and family at our Hotels or Resorts - Heavily discounted rates at our getaway Haven - Complimentary Spa Day upon completion of your probationary period - 50% discount on all Champneys products - Generous discounts on partner products from Elemis and Clarins - Discounted membership to our exceptional health clubs - Access to learning & development opportunities for job satisfaction and career advancement - Mental Health Awareness Days - Access to Merlin Entertainments Attractions - Introduce a friend incentive - Long service celebrations - Free parking - Professional uniform
Hey Khadija! I've got you covered. Here's a job posting for a Customer Services position at R&A Are you a people person with excellent communication skills? R&A Professional Services Limited is seeking a friendly and customer-focused individual to join our team as a Customer Services Representative. 🔍 Responsibilities: - Provide exceptional customer service via phone, email, and chat - Assist customers with inquiries, orders, and issue resolution - Maintain accurate customer records and update databases - Collaborate with internal teams to ensure customer satisfaction - Identify opportunities for process improvement ✨ Requirements: - Previous experience in customer service or a related field - Strong interpersonal and communication skills - Ability to multi-task and work in a fast-paced environment - Proficient in using customer service software and CRM systems - Positive attitude and a passion for helping others 💼 Benefits: - Competitive salary - Comprehensive training and development opportunities - Friendly and supportive work environment - Opportunities for career growth and advancement If you're a motivated individual who loves working with people, we'd love to hear from you!
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
Purchasing consultant (Mandarin Speaking) Cloux LTD is a professional international trading company, providing the integrated solutions for luxury purchasing. We was formed keeping our customers at the heart of the business. Our clientele is based in Hong Kong, Macau and Southeast Asia and we hope to further expand in the future to more international countries. Cloux currently provide a way for our customer to shop luxury in the comfort of their own hands, taking away the hardship of obtaining luxury through long waiting times and lack of stock. And as we all know, the future of online shopping is now; Cloux are moving with the future and are working on a way for AR to meet luxury shopping. Imagine a world where we can try before we buy in the comfort of our homes. The main responsibilities include but not limited to: - Identifying any products, services and equipment to be purchased - Verifying the key suppliers for each procurement - Monitoring and forecasting inventory, determining purchasing needs and identify costs - Building and maintaining relationships internally and externally - Establishing quality control and ensuring that bought stock meets company standards - Managing procurement budget and preparing cost estimates - Compiling and maintaining purchase records, supplier databases and procurement contracts - Provide guidance and constant support to team members between 10am to 6pm - Handling with complains and enquiries Salary £25,000 to £30,000
Sales Excecutive Are you a results-oriented individual with a passion for sales and a drive to succeed? We are seeking a talented Sales Executive to join our team and help us achieve our ambitious growth targets. If you thrive in a fast-paced environment, enjoy building relationships, and possess excellent communication skills, this could be the perfect opportunity for you. Duties: · Develop and implement effective sales strategies to drive revenue growth and meet sales targets. · Identify and pursue new business opportunities through networking, cold calling, and other lead-generation techniques. · Build and maintain strong, long-lasting customer relationships through regular communication and exceptional service. · Conduct product demonstrations and presentations to prospective clients, showcasing the value and benefits of our products/services. · Negotiate contracts and terms with clients to ensure mutually beneficial agreements. · Stay informed about industry trends, market developments, and competitors' activities to identify potential opportunities and threats. · Collaborate with internal teams, including marketing, product development, and customer support, to ensure customer satisfaction and retention. Requirements: · Proven track record of success in sales, with a minimum of 2 years of experience in a similar role. · Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers. · Strong business acumen and a results-driven mindset, with a focus on achieving and exceeding targets. · Self-motivated and proactive, with the ability to work independently and as part of a team. · Bachelor's degree in Business Administration, Marketing, or related field preferred. · Proficiency in CRM software and other sales tools is a plus. · Willingness to travel as needed. Join our dynamic team and take your sales career to the next level! Apply now with your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role. We look forward to hearing from you!