Senior Digital Executive
12 hours ago
Esher
Job title: Senior Digital Executive Based at: Sandown Park Racecourse Contract type: 12 months Fixed Term Hours: 37.5 hours per week About the role We have a fantastic opportunity a motivated Senior Digital Executive to lead on our Jockey Club & Racecourse websites and mobile apps on a 12-month fixed term contract. If you’re a digital expert with a passion for sports, UX, and e-commerce, this role offers the chance to boost ticket and hospitality sales, drive event leads, and enhance fan engagement while ensuring our digital platforms deliver an exceptional customer journey. About The Jockey Club The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond. As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people. The Senior Digital Executive will • Website & App Management: Lead on all aspects of The Jockey Club website and mobile apps. This includes content updates, applying best practice SEO, Ecommerce, UX and customer journey planning., • Revenue Generation: Drive online ticket, hospitality sales and C&E leads. You will work closely with our digital and marketing teams to create customer journeys that drive revenue. This will include optimising journeys to improve engagement and conversion rates. The web team will also focus on putting events on sale, content updates, event page creation and creating dedicated sections and landing pages to capture C&E inquiries., • Analytics & Reporting: Track and analyse key performance indicators (KPIs) using Google Analytics. Your insights will inform future digital campaigns and platform improvements., • UX/UI Optimisation: Work with our Conversion Rate Optimisation Manager to continuously improve the user experience and user interface of both the website and app – using tools like hotjar and Google Analytics to make data driven decisions., • Digital Development Roadmap: Supporting the Head of Digital Product to implement new website and app enhancements; this includes testing and working on the rollout of new features., • Cross-functional Collaboration: Work closely with the marketing, sales, and digital teams to ensure cohesive campaigns. About you • Proven track record working on websites and/or mobile apps, ideally in sports, entertainment, or e-commerce, • Expert in CMS platforms, with Optimizely experience a strong advantage, • Confident using Google Analytics to unlock insights and drive engagement, • Skilled at shaping user journeys that boost sales, leads, and fan experiences, • Good communicator and influencer, able to bring stakeholders on the journey, • Highly organised multitasker who thrives in fast-paced environments, • Proactive problem-solver, • Collaborative team player with the drive and passion to deliver results What we offer in return • All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme., • An award-winning pension scheme provider with a generous employer contribution, • A healthcare cash back plan enabling you to claim money back on health & wellbeing services., • 25 days annual leave, • Access to a suite of Learning & Development training resources from renowned providers, • A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services. If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 5th December but we reserve the right to bring this forward if we have many applications. This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.