Are you a business? Hire customer assistance candidates in Enfield
Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.
We are looking for a Warehouse Operative/ Retail assistant to join our team. Our operational hours are: Monday-Saturday: 10:00 - 19:00. Sunday: 10:00 - 16:00. Main responsibilities: Picking and manually handling stock Making sure stock is received, stored, packed and transported according to the highest standards Maintaining a clear and tidy warehouse and ensure any potential hazards are dealt with safely, quickly and efficiently To have passion about delivering great customer service Reliability and punctuality The ability to adapt to working in a fast-paced ever-evolving environment Having a key role in supporting our store colleagues by making sure orders are assembled correctly Using tools provided and training material provided efficiently Taking responsibility for your own and others safety whilst at work Using your Mechanical Handling Equipment efficiently Working both independently and as part of a team
Are you passionate about sales and ready to take your career to the next level? Look no further! We are currently seeking a talented and motivated salesperson to join our team. As a Sales Representative with us, you'll have the opportunity to: Work with an innovative and growing company Sell cutting-edge products/services Develop and maintain relationships with clients Enjoy competitive compensation and bonus opportunities Receive ongoing training and support to help you succeed Requirements: Proven track record in sales Excellent communication and negotiation skills Ability to work independently and as part of a team Strong customer service orientation
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