Customer assistent jobs in United Kingdom

Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.

We are currently looking to recruit a customer service assistant to work in our Adult gaming centre / Bingo venue through the night 10pm-8am. Your role as a customer service assistant is key, you will often be the first point of contact when customers enter the premises. You will be required to provide high levels of customer service, ensuring that customers receive a warm welcome when they arrive. You will also be responsible for maintaining a safe, clean and comfortable environment for them to spend their leisure time. Our venues operate 7 days a week so shift patterns will be on a rota basis including and the required shift for this role is 10pm-8am. Flexibility is important as weekend working will be required. Contracted hours on offer are between 20 and 40 hrs Candidate requirements Previous customer service and cash handling experience desired although training will be given. Experience of working within the retail, hospitality or gambling industries. Excellent communication skills. Must be aged 18+ due to gambling legislation. Driving licence & own transport essential Main role responsibilities Greeting customers when they enter the premises. Taking pride in your venue, ensuring that cleanliness and presentation is always to the highest standard. Advertise new products, promotional campaigns and offers using your excellent communication skills. Implement company and industry policies and procedures. It is anticipated that interviews will be offered immediately if your CV matches our requirements. Job Types: Full-time, Part-time Pay: From £12.50 per hour Expected hours: 40 per week

🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!

Immediate Start No Experience Required! Are you feeling dissatisfied with the progress of your current career? Are you a motivated and enthusiastic individual eager to begin your professional journey in a dynamic and fast-paced environment? Look no further! G33 Marketing is expanding its team of brand ambassadors in Slough and actively seeking talented individuals like yourself to join our exceptional team. As a brand ambassador, you will have the exciting opportunity to represent some of the most prominent brands in the UK. Your main responsibility will involve engaging with customers through residential campaigns. Why Choose G33 Marketing? Comprehensive Training: At G33 Marketing, we provide extensive customer service and sales training to ensure you are well-prepared and equipped to effectively represent our clients. Uncapped Earning Potential: This role offers an uncapped earnings structure, allowing you to surpass minimum wage and potentially earn a substantial income. You will be paid weekly based on acquisition. Exciting International Travel Prospects: We provide the chance to travel internationally for business purposes, with all expenses fully funded by G33 Marketing. If you are ready to embark on an exciting journey with G33 Marketing and launch your career in a vibrant and rewarding environment, apply now and seize the opportunity to become a part of our exceptional team in our positive and friendly atmosphere. Join us today at G33 Marketing! Apply now to take advantage of this remarkable opportunity!

Salary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement.​ Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.

We are seeking 2 part time service staff to work evenings/weekends between 6pm-12pm 2 days a week to join our expanding team serving the best desserts in East London. This is a vibrant business so the ideal candidate must have excellent customer service experience, be able to handle busy situations with excellent communication skills. Previous experience working in a service environment would be critical but training will be provided. Main role would be to welcome customers, have knowledge on the product offerings, serve food and drinks to the customers and ensure table is cleared and ready for next service. Interviews will be held between 27 - 31 March.

You will provide all aspects of customer service i, sales support as well as handling inquiries, customers, and the sales office with the goal of working with the design team to generate estimates and specifications giving the customer the best options and technical answer to their requests. Everything you do will be focused on the customer experience. Creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person a high level of customer service. You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.

IMMEDIATE START!! FULL TIME - Customer Service/Sales Assistant - Greater London Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect! About us and what we do: At Core Marketing, we're expanding our dynamic team that's all about innovation and growth. Our results driven dedication to increase customer base on behalf of international/national brands, has earned us a spot in the industry! - This role involves showcasing some of the most prominent brands and effectively promoting their exceptional products/services. You'll engage in business-to-business, campaigns, and residential settings to drive awareness and bring on board quality customers for our clients. - We are looking for enthusiastic new team members who can help us grow. - Are you honest, hard working and motivated to succeed? These are some of the main qualities we look for as we do provide full product training and sales coaching, therefore sales experience is not required. What Core Marketing offers: - Customer service & 1 on 1 mentoring - Ongoing professional development and the opportunity to take on more responsibility and progress. - Weekly pay + performance bonuses. - The chance to experience various national and international travel opportunities with all expenses taken care of! - Exciting work space. If you’re looking for a fresh start and the chance to develop your personal skills then APPLY NOW and capitalise on this opportunity! Join us to shape our brand's success!

Hey Khadija! I've got you covered. Here's a job posting for a Customer Services position at R&A Are you a people person with excellent communication skills? R&A Professional Services Limited is seeking a friendly and customer-focused individual to join our team as a Customer Services Representative. 🔍 Responsibilities: - Provide exceptional customer service via phone, email, and chat - Assist customers with inquiries, orders, and issue resolution - Maintain accurate customer records and update databases - Collaborate with internal teams to ensure customer satisfaction - Identify opportunities for process improvement ✨ Requirements: - Previous experience in customer service or a related field - Strong interpersonal and communication skills - Ability to multi-task and work in a fast-paced environment - Proficient in using customer service software and CRM systems - Positive attitude and a passion for helping others 💼 Benefits: - Competitive salary - Comprehensive training and development opportunities - Friendly and supportive work environment - Opportunities for career growth and advancement If you're a motivated individual who loves working with people, we'd love to hear from you!

Key Responsibilities  Ensure that meeting venues are appropriately prepared and suitable.  Conduct client surveys via phone and video as appropriate.  Book appointments in the most economical manner possible.  Ensure clients are sent pre-attendance materials as required.  Complete survey forms accurately and correctly.  Process sales receipts as necessary.  Answer client questions as necessary.  Enter appropriate information in database system as required.  Maintain your work calendar current with appropriate client details at all times.  Submit daily reports to management as required. Person Specifications  Must be capable of self-management and self-motivation  Negotiation and persuasion skills are an advantage in this role  Demonstrated ability to deliver work to international standards

ARE YOU INTERESTED IN WORKING AT THE AIRPORT? DO YOU LIKE LUXURY BRANDS? ARE YOU FLEXIABLE? ARE YOU AVAILABLE IMMEDIATLEY? Team Spirits are looking to add to our ever-expanding team based at Stansted Airport, working alongside luxury brands, in a vibrant and fast paced retail environment. Are you enthusiastic, outgoing and charismatic, with a drive for commitment and hard work...? Sales driven with a willingness to further your knowledge? The role includes a wide variety of opportunity, promoting fragrance, beauty and skincare products within the World of Duty-Free store. You will need to be confident working towards targets as this role is not only customer facing but sales driven, as well as possessing excellent customer service skills You must be available to work shifts which will entail a mixture of earlies and lates and you must be 18 or over due to handling liquor and tobacco. Key skills needed: Possess excellent communication and customer service skills Have the ability to work independently as well as part of a team Be confident in engaging the customer in the brand experience and story Educate passengers with your product knowledge Well-presented and groomed Willing to receive and deliver in house training Drive sales working towards set targets Maximise sales by traffic stopping to encourage curiosity and customer interaction Benefits: Flexible working hours Staff discount Opportunity to train and develop with leading brands Company events Company pension Employee discount Employee mentoring programme Unlimited paid holidays

serving customers

We are looking for a Assistant Manager who is a confident, capable leader and will relish the responsibility of running the pub. As you will be in the heart of the action in both motivating and supporting the team as well as creating a special atmosphere for customers, you will be a great communicator and have strong decision-making and organisation skills. The great thing about the Sun is that we hire on the basis of potential, more than on previous experience, as it’s the personalities in our pub that makes the difference. You’ll need to take ownership of problems, and you’ll live by a mantra of ‘always doing the right thing’ – even if it occasionally means bending the rules.

The Brompton Deli is home to fine foods from around the world, premium coffee and drinks, artisanal sandwiches prepared from the freshest ingredients, craft bread and delicious sweet treats, snacks, gifts, and so much more! We're looking for an enthusiastic and reliable person to join our friendly and close-knit team. The role is part-time and will average 16-24 hours per week. We're looking to hire asap. The roles of this position will include: - Preparing food (sandwiches, salads etc). - Preparing hot drinks. - Baking cookies and muffin - Welcoming and helping customers with purchases. - Taking inventory and checking stock. - Keeping the deli clean and well presented. Further details: - £11.50 an hour - Staff discount - Average of 16-24 hours per week - Opportunities for overtime work - Pension scheme - Paid holiday allowance

We are looking for a part time assistant on a busy Neapolitan food truck in Bermondsey London. Job role would be to help prepare food, serve customers, help make Neapolitan street food, and to help clean. Hours would be 12-10 on a Friday and 12-11 on a Saturday with a possibility to increase days.

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced full-time passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: Full-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team at our new store in Bluewater Shopping Centre. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business.

Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: Our Handyman or Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider

Job Title: Property Management Personal Assistant Location: Primarily remote, with occasional travel to Dubai Overview: We are seeking a dedicated and proactive Personal Assistant to support a busy Property Manager. This role will primarily involve remote work, with occasional travel to Dubai. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. Responsibilities: Calendar Management: Coordinate and manage the Property Manager's schedule, including appointments, property inspections, and client meetings. Travel Coordination: Arrange travel logistics for property visits, conferences, and other business trips, with a focus on travel to Dubai. Client Relations: Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and ensuring exceptional customer service. Property Administration: Assist with administrative tasks related to property management, such as lease agreements, rental applications, and maintenance requests. Financial Management: Support the Property Manager in financial tasks, including budgeting, rent collection, and invoice processing. Documentation: Maintain accurate records and documentation related to property listings, tenant information, and contracts. Communication: Facilitate communication between the Property Manager, tenants, contractors, and other stakeholders, ensuring timely and effective exchange of information. Research and Analysis: Conduct market research and analysis to identify potential investment opportunities, market trends, and competitive pricing strategies. Task Coordination: Coordinate various tasks and projects, delegating responsibilities to appropriate team members and ensuring deadlines are met. Miscellaneous Duties: Handle additional responsibilities and ad-hoc tasks as assigned by the Property Manager, demonstrating flexibility and willingness to contribute to the team's success. Remote Work: Enjoy the flexibility of working remotely for the majority of the time, with occasional travel opportunities. Travel Opportunities: Experience occasional travel to Dubai for property visits and business meetings, with all travel expenses covered. Competitive Compensation: Receive competitive compensation package commensurate with experience and performance. Professional Growth: Opportunities for professional development and advancement within the property management field. If you're interested in this exciting opportunity and meet the requirements outlined above, please submit your resume and cover letter detailing your relevant experience in property management. We look forward to reviewing your application!

Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.

We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider