Customer relations jobs in United Kingdom

Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave

Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail and About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) and Carmel Fitzrovia (W1 8AG) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.

Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person

If you have a passion for perfect service then we would like to hear from you! With British classics at the forefront of Punch Taverns menu we strive for exceptional customer relations and a memorable experience while dining with us. You’ll need charisma, a smily face and a motivated work ethic. With opportunity to be cross trained on both floor and bar.

Are you seeking a change or a fresh challenge? Intrigued by the realm of direct sales and customer-facing roles? Join Jah and our Moorgate team, who seek enthusiastic individuals with an open mindset. Responsibilities: 1. Enhance brand visibility, reputation, and public perception. 2. Collaborate as part of the sales team. 3. Engage daily with customers, grasp their needs, provide solutions, and deliver excellent customer service. 4. Develop skills in training new team members. What we seek: 1. Exceptional customer service and communication skills. 2. Resilience and unwavering commitment to work. 3. Strong time-management skills. 4. Positive and welcoming demeanor. 5. Dedication to delivering outstanding customer experiences. 6. High standards of personal presentation. 7. Proficiency in effective team collaboration, both verbal and written English. What we offer: 1. Opportunity to work alongside motivated individuals. 2. Comprehensive training and ongoing guidance. 3. Weekly team social events. 4. Covered travel expenses for national and international opportunities. 5. Continuous support for career advancement. If this resonates with you, APPLY TODAY! Type of Position: Full-time Salary Range: £250.00-£1100.00 per week Perks: Casual dress code Work Hours: Daytime shifts Additional Compensation: Commission-based earnings, Performance-related bonuses Location: London Flexibility: Able to commute or willing to relocate Eligibility to Work: Must be authorized to work in the United Kingdom Work Venue: On site

We are looking for a experienced waiter/waitress for cafe' in Shirley Duties includes Welcoming customers in a polite and friendly manner Answering question related to menu Delivering orders Preparing coffees Processing payment Cleaning Tables after customers Main responsability is to ensure customers have enjoyable experience The cafe' is open 7 days per week from 8am to 3pm We offer Accurate training Between 15 and 25 hours per week only morning and early afternoon Free meal and drink when on duty Weekly payment (wage is net) and is based on age and experience

We're hiring a Floor Marble Restoration Operative to join our amazing team here at OMNI IPS. What we want you to have- Flexibility – to enjoy working a night shift pattern (weekends may be necessary) Good people skills – to work well in a team because we want work to be fun. To be able to be organised and multitask in a fast-paced environment. The ability to manage the night floor team, monitor standards, communicate to clients' representatives at the site, to ensure that all allocated works meet the customer's standards expectations. Responsible and trustworthy attitude, you will have access to all customer areas and be responsible for ensuring the environment is safe for clients and colleagues. A full clean driving licence is mandatory. The Job To liaise with the Management team and line manager to ensure the general upkeep and maintenance in all areas of the site assigned to Restoration and daily maintenance of stone floors Cleaning Carpets and Upholstery as required. The provision of Specialist Cleaning Services to the Hospitality, Educational and Commercial Sectors To be able to prioritise daily tasks based on the requirements of the client. Familiar with the layout/plan of the hotel/site and the working of all equipment in the building To ensure all areas are left clean and tidy on completion of the job. Coordinate with 3rd party contractors as and when required. Deal with all servicing, product guarantee and warranty-related issues for tools assigned for the role. Respond to reactive maintenance-related callouts when required. Observe requirements under the Health and Safety at Work Act Ensure compliance with health and safety regulations at all times. To ensure a stock of regularly used maintenance supplies are available. Why work for us? – To receive practical training, development, and progression within a dynamic and rapidly expanding company. If you want a career in facilities, then look no further than OMNI IPS, we have great programs to support your development towards a long and successful career.

Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!

Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested

Coffee is something we are obsessive about at Artisan and pride ourselves in pulling the perfect espresso each time, with neurotic attention to detail. We roast our own coffee, at our specialty roastery Curious Roo Coffee Roasters, and also have our own coffee school - Artisan Coffee School in Ealing. Our Shop Manager will be working on the ‘floor’, making coffee, serving customers - and more importantly running the shop and motivating their team. Key Responsibilities To implement the strategic direction of Artisan as directed by the owners; To direct and guide the team to perform their duties and responsibilities to the best of their abilities; Work closely with the Head Barista and Head of Coffee to ensure team cohesiveness across the baristas; To help plan the weekly rosters in advance ensuring Artisan is always appropriately staffed and employees have the necessary skill set; To complete payroll and other admin duties; Recruit staff members, vetting CV’s and interviewing. Ensure that all new staff fit the criteria of the role and have the values that fit within Artisan; Ensure Artisan is always appropriately stocked placing all orders and monitoring wastages to ensure they are kept to a minimum; To train all new staff in the operations of Artisan so that they can deliver to their full potential within their job role; Act on behalf of Artisan and within Artisan’s best interests on all day to day issues and situations that may arise relating to the running of Artisan; To work with the owners in the development of Artisan; To ensure the shop floor is always managed effectively, prioritising firstly coffee; To ensure Artisan is equipped and ready for the busy trading times to ensure the smooth running of Artisan during this peak time; To be the channel of communication for all information relating to customer feedback and staff issues to the owners and make solutions and suggestions were applicable. To ensure Artisan follows all health, safety guidelines for the workplace and all products.

Job Title: Property Management Personal Assistant Location: Primarily remote, with occasional travel to Dubai Overview: We are seeking a dedicated and proactive Personal Assistant to support a busy Property Manager. This role will primarily involve remote work, with occasional travel to Dubai. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. Responsibilities: Calendar Management: Coordinate and manage the Property Manager's schedule, including appointments, property inspections, and client meetings. Travel Coordination: Arrange travel logistics for property visits, conferences, and other business trips, with a focus on travel to Dubai. Client Relations: Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and ensuring exceptional customer service. Property Administration: Assist with administrative tasks related to property management, such as lease agreements, rental applications, and maintenance requests. Financial Management: Support the Property Manager in financial tasks, including budgeting, rent collection, and invoice processing. Documentation: Maintain accurate records and documentation related to property listings, tenant information, and contracts. Communication: Facilitate communication between the Property Manager, tenants, contractors, and other stakeholders, ensuring timely and effective exchange of information. Research and Analysis: Conduct market research and analysis to identify potential investment opportunities, market trends, and competitive pricing strategies. Task Coordination: Coordinate various tasks and projects, delegating responsibilities to appropriate team members and ensuring deadlines are met. Miscellaneous Duties: Handle additional responsibilities and ad-hoc tasks as assigned by the Property Manager, demonstrating flexibility and willingness to contribute to the team's success. Remote Work: Enjoy the flexibility of working remotely for the majority of the time, with occasional travel opportunities. Travel Opportunities: Experience occasional travel to Dubai for property visits and business meetings, with all travel expenses covered. Competitive Compensation: Receive competitive compensation package commensurate with experience and performance. Professional Growth: Opportunities for professional development and advancement within the property management field. If you're interested in this exciting opportunity and meet the requirements outlined above, please submit your resume and cover letter detailing your relevant experience in property management. We look forward to reviewing your application!

Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business.

This is an exciting opportunity for an experienced mechanic / mot tester to join our well established, busy and growing business. There is room for growth within the role and opportunities to progress. Responsibilities include: - Perform routine maintenance and repairs on vehicles and equipment - Diagnose and troubleshoot mechanical issues - Repair or replace faulty components, such as engines, transmissions, brakes, and suspension systems - Conduct inspections and perform preventative maintenance tasks - Keep accurate records of all repairs and maintenance work - Opening and closing procedure (depending on shift pattern) - Talking to customers and clearly communicating information relating to their vehicle. Requirements: - Proven experience as a mechanic or similar role - Strong mechanical knowledge and aptitude - Proficiency with power tools and hand tools - Ability to read and interpret technical manuals and diagrams - Excellent problem-solving skills - Attention to detail and accuracy in work - Physical stamina to perform tasks that may require heavy lifting or working in awkward positions Note: This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be required as assigned by management. Note: Salary is subject to experience and expertise. Please submit your resume highlighting your relevant experience and qualifications for consideration. Job Types: Full-time, Permanent Pay: £25,000.00-£35,000.00 per year Benefits: Company pension Employee discount On-site parking Schedule: Monday to Friday Weekend availability Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Licence/Certification: level 3 in vehicle maintenance and repair (preferred) Driving Licence (preferred) Work Location: In person

*Store Manager* Team Leadership: • Recruit, train, and supervise staff. • Schedule and manage work shifts. • Foster a positive work environment by motivating and guiding the team. • Provide coaching and performance feedback to employees. Customer Service: • Ensure a high standard of customer service is maintained at all times. • Address customer inquiries and concerns promptly and professionally. • Develop and implement customer service policies and procedures. Inventory Management: • Oversee stock levels and replenishment. • Monitor stock rotation and manage perishable goods effectively. • Implement stock control procedures to minimize losses. Sales and Profitability: • Set and achieve sales targets. • Analyze sales data and implement strategies to increase profitability. • Control costs and manage the store's budget effectively. Store Operations: • Ensure the store is clean, organized, and well-maintained. • Monitor compliance with health and safety regulations. • Oversee cash handling and banking procedures. Merchandising: • Plan and execute product displays and promotions. • Manage pricing and markdowns to maximize sales and reduce wastage. • Maintain attractive product presentation and layout. Supplier Relations: • Establish and maintain relationships with suppliers. • Negotiate terms and conditions with suppliers to optimize product offerings. • Monitor deliveries and resolve any issues related to orders. Reports and Documentation: • Maintain accurate records of sales, expenses, and other operational data. • Prepare regular reports for senior management. • Ensure compliance with all legal and regulatory requirements.

Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024

Review, approve and/or issue technical Regulatory documentation to support EU/UK launches to ensure complete and accurate of Cosmetic Product Information Files (PIFs), CPNP/SCPN notifications, registration dossiers, claims substantiation and the management of Cosmetic Product Safety Reports (CPSRs). Act as the expert on PIF requirements, train and guide other team members as applicable. Carry out maintenance and product lifecycle related activities Provide UK-specific support, including UK REACH related activities Follow-up with other internal functions (Product Development, Artwork planners, Initiative leaders, packaging, MD…) as to resolve questions related to the documentation. Commission and oversee third party partners to ensure that all products have been assessed for consumer safety and regulatory compliance and take accountability for the quality of the output. Design, maintain and update internal guidelines and processes. Ensure all Farla & customer requirements are met. This includes the requirements of; The Vegan Society, Cruelty Free International (CFI) and Round Table for Sustainable Palm Oil (RSPO) etc. Managing an effective global regulatory horizon scanning process to ensure our regulatory processes remain future-fit. Competencies An experienced regulatory professional with a minimum of 2-3 years in a Cosmetic industry with detailed knowledge and understanding of the UK/EU Cosmetic regulations, US FDA (MoCRA) and other global regulations. Master the European cosmetic regulation and requirements for product registration in various countries, including China. Are fluent in English Self-starter, you like to learn about new area and develop your expertise. proficiency with MS-Office and high command of IT in general. Quick learner of new software and systems and good ability to present and train others.

A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person

We are currently seeking a skilled and certified Portable Fire Extinguisher Engineer to join our team. As a Portable Fire Extinguisher Engineer, you will be responsible for inspecting, maintaining, and servicing portable fire extinguishers to ensure they are in proper working condition and comply with safety regulations. Responsibilities: Conduct routine inspections and maintenance of portable fire extinguishers according to relevant standards and regulations (e.g., NFPA 10). Perform hydrostatic testing, refilling, and recharging of fire extinguishers as needed. Identify and troubleshoot issues with fire extinguishers, and perform repairs or replacements as necessary. Install new fire extinguishers and provide training to clients on proper usage and maintenance. Maintain accurate records of inspections, tests, and services performed using company software or documentation. Collaborate with the sales and customer service teams to provide technical support and recommendations to clients. Stay updated on industry standards, regulations, and best practices related to fire extinguisher servicing and maintenance. Participate in training and professional development opportunities to enhance technical skills and knowledge. Requirements: Certified Portable Fire Extinguisher Technician or equivalent certification. Previous experience in fire protection or a related field is preferred. Knowledge of portable fire extinguisher types, classifications, and maintenance procedures. Strong mechanical aptitude and troubleshooting skills. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. Effective communication and customer service skills. Valid driver's license and clean driving record. Ability to lift and carry heavy objects and work in various environments. Joining our team offers the opportunity to work in a specialized field and make a valuable contribution to fire safety. If you are a certified Portable Fire Extinguisher Engineer with a commitment to quality and compliance, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and certifications. We look forward to hearing from you!

Job Title: Marketing Manager Location: United Kingdom. Company Description: BlackPearl Recruitment is a leading recruitment agency dedicated to connecting top talent with exceptional career opportunities. We are currently partnering with a prominent company in the consumer goods industry to fill the position of Marketing Manager. Position Overview: We are seeking a dynamic and experienced Marketing Manager to lead our client's marketing efforts. The successful candidate will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer acquisition, and revenue growth. Key Responsibilities: Develop and implement comprehensive marketing plans and strategies to achieve business objectives. Manage all aspects of marketing campaigns, including advertising, digital marketing, social media, and PR. Conduct market research and analysis to identify trends, opportunities, and competitive landscape. Collaborate with cross-functional teams to develop marketing collateral, content, and messaging. Track and analyze campaign performance metrics to optimize marketing efforts and ROI. Qualifications: Bachelor's degree in Marketing, Business Administration, or related field. MBA preferred. Background of marketing experience. Proven track record of success in developing and executing marketing strategies. Strong leadership skills with the ability to inspire and motivate cross-functional teams. Excellent communication, analytical, and project management skills. Proficiency in marketing tools and software, such as Google Analytics, Adobe Creative Suite, and CRM platforms. Benefits: Competitive salary commensurate with experience Paid time off and flexible work arrangements Note: Only qualified candidates will be contacted for further consideration. Thank you for considering this opportunity with BlackPearl Recruitment.

Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

1. Keeping the kitchen clean When you're a commis chef, one of your core duties is to keep the kitchen clean. You tidy up after other chefs and keep your section clean. You focus on maintaining food hygiene and health and safety standards in the kitchen at all times. This reduces the chance of food becoming contaminated, which can lead to food poisoning and sickness among customers and have a devastating impact on the business. It also reduces the risk of slips and falls among the kitchen staff. 2. Preparing and cooking food Another key duty of a commis chef is to prepare and cook the food. While you don't invent recipes, you follow the chef de parties' instructions and perform various food-related tasks. This might involve peeling and dicing vegetables, marinating meats and cooking various components of dishes. It provides a wonderful opportunity to hone your skills, as you learn culinary tips and tricks at the various sections you maintain. Related: ​​ 3. Measuring ingredients Commis chefs measure the ingredients required at their sections and often arrive early to do this. Doing it well ensures the other chefs have all the necessary ingredients to create their dishes. This work provides valuable insight into the various components of different meals, which is essential learning for future head chefs. 4. Rotating stock Another commis chef duty is controlling and rotating stock. To do this effectively, it's important to know exactly what ingredients are available in the kitchen and their expiration date. Regular stock rotation reduces the chance that food will go to waste and ensures ingredients are in the best condition when they're needed for use. 5. Helping with deliveries Commis chefs help with stock deliveries. This may involve early starts, as you might have to receive deliveries. There's a place for everything in a professional kitchen, so you unpack the stock carefully and put every item where it should be. This task helps you understand how a commercial kitchen operates, what items the kitchen needs on a daily or weekly, and which items are more seasonal. It also provides insight into the business side of the kitchen. Related: 12 tips for starting a new job and making a good impression Commis chefs skills Being a commis chef can be busy and demanding. Here are some skills and traits that can help you succeed: Work ethic: Commis chefs work long hours in a busy, sometimes hectic, environment. Good communicator: When you work as a commis chef, you work as part of a team. It's important that you can receive instructions correctly and communicate with the other chefs and kitchen staff effectively. Calm under pressure: Commis chefs often have several tasks, so it's important to remain calm during high stressed times. Quick learner: Commis chefs are constantly learning, so it helps if you're a quick learner. As you move from section to section, you're exposed to new skills and techniques, and you're expected to pick them up fast. Food lover: When you work as a commis chef, you're surrounded by food all day and you're involved in its preparation. So, it helps if you're a food-lover who's passionate about quality food, ingredients and recipes. Meticulous: Commis chefs measure ingredients and portion sizes and do it precisely. If you have a meticulous nature and pay close attention to detail, a commis chef position could be the ideal role for you.

Brew’s is a new coffee shop and bar located on Camden High Street and is in partnership with Camden Open Air Gallery. COAG is a platform champion budding artists, musicians, creatives, and entrepreneurs, crafting a dynamic and singular hub which focuses on propelling the careers of what we foresee as the next wave of high street innovators whilst shining a spotlight back on Camden. We want to make Camden epicentre for the next generation of creatives and out of the box thinkers to home their skills and launch their careers. At the heart of this is a focus on Community, A coffee shop can be the cornerstone of a community where you run into people, where you can come and relax and that’s what BREW’S is here to do for Camden high street. Job Overview: As the Coffee Residency Manager, you will oversee the daily operations from making the coffee through to the marketing and tik Tok pages. This role requires a dynamic leader who can manage coffee service excellence while integrating smoothly with gallery events and exhibitions. You will ensure operational efficiency, exceptional customer service, and align coffee operations with our artistic and cultural events. Key Responsibilities: Operations and Coffee Management: Manage daily operations ensuring integration with gallery activities. Supervise all aspects of coffee preparation and service, ensuring compliance with health standards. Develop and maintain systems for inventory and supply chain management. Staff Management: Coordinate staff scheduling, training, and manage all HR related activities. Build a team culture that supports BREW’s ethos and customer service standards. Financial Management: Oversee financial transactions and maintain accurate records. Prepare financial reports and analyses for internal use and compliance. Marketing and Customer Engagement: Develop and execute marketing strategies that complement the gallery’s themes and attract a diverse clientele. Engage customers through educational events like coffee tastings and workshops. Quality Control: Uphold BREW’s standards of coffee quality and customer service. Implement continuous improvement practices for product and service offerings. Supplier and Community Relations: Maintain robust relationships with suppliers, emphasizing sustainable and ethical sourcing. Work with local community groups to enhance the gallery’s community integration. Requirements: Proven experience in coffee shop management or similar roles. Strong leadership skills and the ability to manage teams effectively. Excellent organisational and multitasking abilities. A passion for coffee, with extensive knowledge of coffee brewing techniques. Experience in event management or working in a culturally vibrant environment is a plus. Financial literacy, with experience in budgeting and financial management. Excellent communication skills, both verbal and written. If you don't have all the above, but think you are still a good fit for the job please still apply! What We Offer: The opportunity to work in a unique, young, and diverse team in a dynamic environment where coffee, music, fashion and art intersect. A competitive salary and comprehensive benefits package. Opportunities for professional growth and development within the coffee and art sectors.