Customer service role jobs in WarwickCreate job alerts
- The Foundry
Gym Assistant3 days agoFull-timeWarwickSoon to be open thriving franchise gym in the Warwick area. We pride ourselves on offering the best equipment, atmosphere and community feel for our members. Our goal is to provide an outstanding and inclusive 24-hour fitness facility for all our members and the wider community. Our work environment includes: Company perks Lively atmosphere Flexible working hours On-the-job training Casual work attire Job Role – Gym Assistant We are seeking an enthusiastic and motivated Gym Assistant to join our team. The Gym Assistant will play a crucial role in ensuring our members have a positive and productive experience. This role involves maintaining the cleanliness and organization of the gym, assisting members with equipment, and providing excellent customer service. What does the role involve? · Greet members and guests with a friendly and welcoming demeanour. Supporting the day to day tasks of the gym manager. · Maintain the cleanliness and organization of the gym floor, locker rooms, and common areas. · Assist members with the proper use of gym equipment and provide guidance on workout routines as needed. · Ensure all equipment is in good working order; report any maintenance or repair needs to the appropriate personnel. · Restock supplies such as vending machines and sanitation station products. · Enforce gym rules and safety guidelines to ensure a safe environment for all members. · Provide information about gym services, membership options, and promotions. · Assist in organizing and setting up for classes and events. · Respond to member inquiries and resolve any issues or complaints promptly and professionally. · Support administrative tasks such as answering phone calls, scheduling appointments, and processing membership forms. Benefits: Company pension Gym membership On-site parking Store discount Schedule: Monday to Friday Weekend availability Ability to commute/relocate: Warwick: reliably commute or plan to relocate before starting work (required) A passion for working in the gym industry (mandatory) Experience of working in gym sector (preferred) Work Location: In person Job Type: Full-time Pay: £20,000.00-£25,000.00 per year Education: GCSE or equivalent (preferred) Experience: Fitness sector: 1 year (preferred) Licence/Certification: (level 2-3 preferred) Driving Licence (preferred)
No experienceEasy apply - James Welton Price Bird Wheatley and George
Training and Quality Supervisor2 months ago£25000–£35000 yearlyFull-timeWarwickNFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years. Our team at the Central-South Warwickshire & Pershore Agency situated across our four sites in Warwick, Stratford-upon-Avon, Henley-in-Arden and Pershore are committed to delivering consistent excellent customer service whilst maintaining a high standard of quality and audit results. Quality & Training Supervisor This is a great opportunity for someone who is passionate about delivering outstanding quality results through the robust and approachable training of individuals and teams. You will be joining an established yet fast growing business, with a team of people who are committed to delivering consistent excellent results across quality, customer service and business growth. You will work within a team of Quality & Training Supervisors supported by the Quality & Training Leader ensuring that you are all delivering excellent training to shape and develop all areas of the business. What we need from you as a Quality & Training Supervisor The ability to deliver high quality training for all roles in the business to ensure robust on-boarding and continuous development for all employees. Friendly, approachable and a rational and reasonable approach to managing risk across the business areas. Experience in coaching individuals to support day to day activities but also pro-actively support development and maximise their contribution to the business objectives. What the role involves Co-ordinate effective and efficient agency training to meet the requirements of the business to enable delivery of outstanding customer service and low risk management. Adherence to key regulatory processes and controls including monthly audit reporting, FCA breach investigations, NFUM training and competence. Build and develop strong, nurturing relationships across the business to support efficient and effective delivery of business objectives. Support continuous improvement across the business Support the Q&T Leader to identify and manage complaint trends and/or risk Establish and promote good risk management practices within the Agency Motivate and develop direct reports and the wider team to ensure business objectives are met. Support the Head of Operations to build on existing business culture and create a progressive, supportive and professional environment. Monitor and deliver our training and competency requirements. Support the management of licenses within the agency to ensure we have a team of adequately skilled and monitored staff.
Immediate start!No experienceEasy apply
