800 Best customer service service Jobs in Birmingham (April 2024)

*Store Manager* Team Leadership: • Recruit, train, and supervise staff. • Schedule and manage work shifts. • Foster a positive work environment by motivating and guiding the team. • Provide coaching and performance feedback to employees. Customer Service: • Ensure a high standard of customer service is maintained at all times. • Address customer inquiries and concerns promptly and professionally. • Develop and implement customer service policies and procedures. Inventory Management: • Oversee stock levels and replenishment. • Monitor stock rotation and manage perishable goods effectively. • Implement stock control procedures to minimize losses. Sales and Profitability: • Set and achieve sales targets. • Analyze sales data and implement strategies to increase profitability. • Control costs and manage the store's budget effectively. Store Operations: • Ensure the store is clean, organized, and well-maintained. • Monitor compliance with health and safety regulations. • Oversee cash handling and banking procedures. Merchandising: • Plan and execute product displays and promotions. • Manage pricing and markdowns to maximize sales and reduce wastage. • Maintain attractive product presentation and layout. Supplier Relations: • Establish and maintain relationships with suppliers. • Negotiate terms and conditions with suppliers to optimize product offerings. • Monitor deliveries and resolve any issues related to orders. Reports and Documentation: • Maintain accurate records of sales, expenses, and other operational data. • Prepare regular reports for senior management. • Ensure compliance with all legal and regulatory requirements.

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Agape Worldwide

Customer Service Advisor

1 month ago

£1400–£2000 monthly

Full-time

Brookfields, Birmingham

Who We Are: We’re an outsourced face to face sales and marketing firm that works with some of the most well known brands across the UK. Our goal is to expand across the country using the approach that has made us so successful. What To Expect: This is more than an ordinary job, this is a ticket to an exciting career in the sales and marketing industry. Want something more than just a repetitive 9-5? We’re here for you. We’re Looking For: - A positive attitude with a determination to succeed even through the tough times. - A passion for collaboration. - Willingness to learn and be coached. - Ability to thrive under pressure and love the thrill of meeting targets.

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SM Convenience Store LTD

Customer Service Manager

· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.

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