Customer Service jobs in BournemouthCreate job alerts

Technical Finance Support Agent Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work – 3 Years Running We’re looking for a Technical Customer Support Specialist with a strong finance or accounting background to join our growing team. You’ll play a key role in supporting UK businesses as they use our accounting software – helping them solve problems, get set up, and get the most out of the platform. This is a fantastic opportunity for someone who enjoys working with people, has hands-on experience with accounting or finance systems, and wants to grow their career in a fast-paced, innovative tech company. What you’ll be doing: • Be the first point of contact for customer queries (phone and email), • Troubleshoot and resolve issues with accounting software (technical and functional), • Guide customers through system setup and day-to-day usage, • Log and manage support tickets, escalating when needed, • Work closely with our product and implementation teams to resolve complex cases, • Support customers during onboarding and live implementations, • Contribute to user guides, FAQs, and process documentation, • Spot opportunities to improve our product and share insights with the team What we’re looking for: • Previous customer support or client-facing experience, • A background in accounting, bookkeeping, or finance administration (e.g. experience as an accounts assistant, finance officer, bookkeeper, or similar), • Hands-on experience using accounting software, • Excellent written and verbal communication skills, • Ability to manage multiple queries and work independently, • Problem-solving mindset with strong attention to detail, • Comfortable with MS Office (especially Excel) and ticketing/CRM tools If you enjoy helping people, understand the world of accounting, and want to be part of an award-winning tech company, we’d love to hear from you.

Location: Bournemouth (with occasional travel to London and Europe) Salary: £32,000 - £42,000 DOE Start Date: Immediate Our client, a dynamic and forward-thinking creative agency, is seeking a talented Social Content & Account Manager to join their growing team. This is a fantastic opportunity for someone who thrives at the intersection of strategy, creativity, and client service. The successful candidate will play a pivotal role in shaping social content strategies and managing key client relationships. They'll be responsible for planning and delivering engaging campaigns across platforms such as LinkedIn and Instagram, while collaborating closely with internal creative, motion, and performance teams. Key Responsibilities: • Lead day-to-day client communications, ensuring smooth project delivery and measurable impact., • Develop and oversee social content calendars and campaigns aligned to client objectives., • Write and brief content across multiple platforms, with a focus on B2B storytelling., • Monitor performance and provide actionable insights to optimise future content., • Identify opportunities to grow client accounts and add strategic value., • Manage budgets, timelines, and ensure work is delivered on-brand and on-brief. Ideal Candidate: • 3-5 years' experience in social content or account management (agency experience preferred)., • Strong understanding of LinkedIn and emerging B2B platforms., • Excellent writing, organisational, and stakeholder management skills., • Confident communicator with a creative mindset and commercial awareness., • Able to work at pace without compromising on quality. Benefits Include: • 20 days holiday + bank holidays (rising to 25 after one year), • Training budget and personal development support, • Enhanced parental and compassionate leave, • Onsite paid parking, • Regular team and agency-wide events This is an office-based role in Bournemouth, with occasional travel to London and Europe. If you're ready to work with global brands and push the boundaries of social content and client service, our client would love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This is your opportunity to be part of the world’s largest international airline.

Customer Service Administrator Job Location: Poole, Dorset (Near Tower Park) Job Type: Permanent Salary: £26,000 per annum + Company bonus paid quarterly Hours: 37. We are currently recruiting for a Customer Service Administrator for a well-established & respected brand in their market.

We are seeking a French Speaking Customer Service Avisor to join a leading company in the Leisure, Travel & Tourism industry.This role involves providing excellent customer service and support within the Logistics department.Client Details This is an opportunity to work with a well-established orga

Fluency in written and spoken English (ability to speak another language is an advantage). If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates. These are approximate numbers for Grade II (Economy Class).

Are you looking for a new career in sales and customer service?.Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are cap

Are you bored of administration or retail jobs and looking to start as a sales advisor?.Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you.Our client is looking for new sales advisors to help the grow their location.

KDC Projects require an Account Manager for a number of Customer Accounts. This is a mid to senior role requiring the candidate to work autonomously to build the business and ensure the customer relationship is optimal at all times. This means there is accountability for the maintenance of the account and involvement in bids, work packages, and responses to large tenders. Key Responsibilities • Building an Account Strategy, • Key Customer Relationship Management, • Anticipating performance gaps and devising approaches to solve them, • Bid / Proposal Responses, • Budgeting, • Building and Delivering Sales, • Commercial Negotiation and sign off on contracts, • Attendance of customer sites as required Skills Required • Previous Account Management / Business Development / Sales experience, • Familiarity with Engineering Services Offload, • Work autonomously, make decisions and lead the account, • Willingness and ability to travel Advantageous Skills • Hubspot, • Familiarity with Aerospace and Defence customers, • Background in Sales or Operations or Project Management, • Understanding of / Background in Engineering

Location: Poole Hours: Monday Friday, 08.00am-17.00pm Salary: £45K - £50K DOE Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided. Aspire Jobs are delighted to be working with our client who are a well-established and growing family run business and who are now looking for an additional member of staff to join their hardworking team based in Poole, Dorset. The successful Account Manager will need to be accountable for building and managing relationships with internal and external customers at a more senior level.Ideally your Account Management experience will come from within the FMCG, retail or hospitality industries. You will be accountable for nurturing your FMCG account to ensure it grows to its full potential as well as building corporate management relationships. The successful candidate must be someone who has excellent communication and interpersonal skills as well as influencing and engagement skills. You will be working closely with the internal account support team to ensure customer expectations are met and products are delivered in a timely manner.A proactive mindset is essential to work in this fast paced company. Own Transport is essential for this role. The successful Account Manager will: - Have proven B2B or B2C Key Account Management/Client Relationship Management/Commercial Management or Senior Corporate Relationship Management experience, ideally within hospitality or retail industries Be highly organised Strong commercial acumen (ability to analyse & interpret data), with the ability to negotiate and upsell Have excellent attention to detail Have good levels of business acumen Possess strong/intermediate Excel skills and able to work with spreadsheets and formulas. Have good IT/systems skills Be able to multitask Possess good time management skills Have a positive, can do attitude Be asked to do client service visits every few weeks Own transport is essential Be a Team player Job duties for the Account Manager are: - Being accountable for nurturing an account to ensure it grows to its full potential Be accountable for building & managing relationships with internal & external customers Being involved in the strategic planning with this account Working closely with the Account support Team to ensure customer expectations are met and products delivered on time Influencing the direction of the account(s) you look after and decide what range of products to proactively engage the client with Being involved in budget setting for clients and establishing growth targets Proactively work with clients to improve profitability of the accounts Carry out reviews of the pricing for clients and look to improve margins and negotiate increases Sourcing products at clients requests this includes product creation & delivery, change control, product definition and change management processes. Supporting prestigious clients at senior levels Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively coming up with solutions to their problems. TPBN1_UKTJ

At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles.Were looking for an empathetic and driven Customer Advisor to join our team at.Amberwood House in Ferndown, Dorse.Youll ensure your homes maintain high levels of occupancy by nurtu

Customer Service Advisor Location: Christchurch, Dorset Hours: Shifts Between Monday & Sunday 7am – 9pm Salary: £26,210 pr annum (Increasing to £30,300 per annum) The Opportunity Are you a compassionate communicator looking to start a rewarding career within a global professio

We are looking for: - 1+ year of hospitality or customer service experience - Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures - High school graduate (Grade 12) - Fluency in written and spoken English (ability to s

Job Description Live the cabin crew life Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make D

This role offers a unique opportunity to enrich and transform community lives, through tailored support, engagement in diverse cultural, social and learning activities, and the promotion of digital literacy.Join us in our mission to transform how our communities interact with information, technology

A leading insurance company in Bournemouth is seeking a Product & Provider Specialist to enhance customer service by providing expertise on insurance options.

Senior Customer Service Advisor Poole, United Kingdom.Are you a customer service superstar with a passion for using cutting-edge AI technology to enhance customer experience and drive 5-star reviews? If yes, then we have the perfect role for you! Join us as a Senior Customer Service Advisor, and be

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This role offers a unique opportunity to enrich and transform community lives, through tailored support, engagement in diverse cultural, social and learning activities, and the promotion of digital literac

This role offers a unique opportunity to enrich and transform community lives, through tailored support, engagement in diverse cultural, social and learning activities, and the promotion of digital literacy.Join us in our mission to transform how our communities interact with information, technology

Customer Advisor (Part‑time, 18 hrs/week).B&Q Poole, Poole, England, United Kingdom.Monday – Sunday, 07:00 am – 10:00 pm.Permanent Contract (Part‑time).We believe anyone can improve their home to make life better.Every day, we give our millions of customers the ideas, advice, tools and c

A technology-driven customer service company in Poole is seeking a Senior Customer Service Advisor to enhance customer experience using AI technology. You will manage customer queries, optimize AI performance, and collaborate with various teams to ensure seamless operations while striving for except

Customer Care Executive Reference Number - 0123445567567.Benefits Customer Contact Centre.If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden.Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World o

We're looking for a relationship expert, ideally with a technical background and some exposure to a distribution network. Ideally, as an Account Manager, you will be looking to progress your career with an growing and progressive business and want to move into a role that can offer a more exposure to international travel. BASIC SALARY: £40,000 - £44,000 BENEFITS: · Bonus / Commission · Car Allowance · Pension · Private Medical, Life insurance and pension kick in after probation LOCATION: Hybrid role. Weekly travel to the office nr Southampton (1 day per week) COMMUTABLE LOCATIONS: With travel around Europe and semi regular time in our Hampshire office you will ideally be located within the following areas: Southampton, Portsmouth, Bournemouth, Bath, Swindon, Reading, Andover, Basingstoke, Guildford, Worthing, Salisbury, Yeovil, Poole and Glastonbury. JOB DESCRIPTION: Account Manager, Sales Manager, Territory Manager - Chemical, Adhesives - Marine, Automotive This is a challenging Account Manager role assisting the Senior Sales Manager with some of our key distribution partners across Europe, you will be selling via an established distributor network. Your main responsibilities as our Account Manager will be: · Technical advice and support for distributor, trade partners and end users · Account Management and business development opportunities - through understand their business, SWOT and performance and implementing growth plans · Ensuring a comprehensive contact & network strategy is in place with each customer · Prioritisation of time to gain the reward through invest and effort required · Work with and as part of our cross functional team to maximise the expertise with the business to further support and develop each account. Our route to market is quite targeted, our client base isn't subject to great deals of fluctuation, so maximising our existing relationships and really networking the maximum out of each customer and / or distributor is of vital importance. PERSON SPECIFICATION: Account Manager, Sales Manager, Territory Manager - Chemical, Adhesives - Marine, Automotive Ideally, you'll be a sales specialist or time-served technically minded person within a technical consumable business. In a perfect world you will sell adhesives, chemicals, raw materials, or into the composite market and you will want to develop your career with a market leading manufacturer. With a keen interest on Marine and Defence, you will also: · Possess the gravitas and be comfortable communicating with all levels of stakeholders from technical / design to business owners and directors. · Have account management experience and commercial astuteness and basic P&L understanding, and how and where to make a difference · Be driven to increase market share in your territory and look for new opportunities for growth continuously. · Be an experienced team player working with and part of a cross functional team environment · Be a self- starter - some who brings energy, tenacity and the can-do approach that is required and be able to roll their sleeves up. COMPANY: We are trusted for a wide variety of specialist applications. These range from adhesives that can be mixed, applied, and cured underwater, to our flooring adhesives, which include a specialist epoxy that has low smoke and low toxicity characteristics in the event of a fire. Thanks to our expert knowledge and skills, we are also one of the very few companies able to develop bespoke epoxies for niche and unique applications. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Regional Account Manager, Regional Sales Manager, Account Manager, National Account Manager, Territory Sales Manager, Area Sales Manager, Business Development Manager, Sales Manager - Resins, Epoxy, Adhesives, Chemicals, Composites, Coatings, Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: MT18348, Wallace Hind Selection TPBN1_UKTJ

Shifts available Monday - Sunday 7.We believe anyone can improve their home to make life better.Every day we give our millions of customers theideas advice tools and confidence they need to create a home theyll love.Join us as a Customer Advisor and youll be a big part of this.Join our team and youl

We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and 7 are outstanding by the CQC, our national regulator. You’ll be the compassionate and empathetic ear for families and relatives, responding to requests for assistance and administrative support. You��

If you are a fluent French speaker with a passion for customer service, we encourage you to apply for this exciting role as a French Speaking Customer Service Advisor based in Poole. Proficiency with standard office software and customer service tools. A successful French Speaking Customer Service A

Customer Service Specialist page is loaded## Customer Service Specialistlocations: UK-Christchurchtime type: Full timeposted on: Posted Todayjob requisition id: JR9032Curtiss-Wright is seeking a Customer Service Specialist at our Christchurch facility.As a Customer Service Specialist, you wi

A leading financial services firm in Bournemouth is looking for a Client Service Representative to manage collateral for trading businesses.The role involves building relationships with clients, ensuring accuracy in operations, and resolving queries.Ideal candidates will have strong communication sk

Long Description Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Youll be talking over the phone to customers with all sorts of broadband

Customer service assistant - nights. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. Individuals with a passion for customer service and who are energised by working together as a collaborative team within a

Customer Service Executive - Financial Services. Previous experience in customer service, contact centre, or client support. Are you passionate about delivering outstanding customer experiences? Our client, a leading financial services provider in West Sussex, is expanding and looking for a.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Youll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be he

Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Every interaction will deliver a brilliant, personal service.

We are looking to recruit a Customer Service Controller to join our team on our Waltham Forest Contract based. Service Level Agreements are met and no false promises are given.

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. We are recruiting for a permanent Customer Service Advisor to speak both German and English. Dealing with customer quires on our system and translatin

In this role, you will be responsible for completing repairs issued to the Customer Service department swiftly and efficiently, ensuring customer satisfaction and upholding the Hill Groups reputation. You will be expected to follow all processes and procedures while keeping the Customer Serviceteam

Customer Service Advisor (French and Dutch Speaking). Are you fluent in French and Dutch? Do you have experience of operating within a customer service office environment? JDR are supporting one of our key clients within London and this could be the perfect role for you. Ensure high-quality customer

E Inbound Sales & Customer Success Executive We are seeking a highly motivated Inbound Sales Executive to join our client, a leading drainage and services company in the South of the UK. Client Support: Provide exceptional service to existing clients, swiftly resolving issues and building lasting

Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilitie

Monday-Friday, 9 am - 5:30 pm) Salary: £26,000 - £28,500 per annum Are you passionate about delivering exceptional customer service in a dynamic environment? Do you thrive on helping others and ensuring their needs are met? If so, we have the perfect opportunity for you! About Us We ar

We are currently recruiting Customer Service Advisors to join our Customer Service department at Verisure Services in Newcastle. This is a role where you will support customers by handling queries, resolving complaints, and ensuring a high quality customer experience at every interaction. Deliver ex

Oversee day-to-day activity of the customer service team, ensuring orders are processed accurately and on time. Ensure service issues are investigated, escalated appropriately, and communicated clearly with both customers and account managers. We are looking for an experienced, proactive, organised

Key Responsibilities Deliver excellent customer service within an inbound contact centre environment Handle customer complaints professionally and effectively Respond to customer enquiries clearly and accurately Support customers with invoices and process payments over the phone Make outbound calls

Experience in customer service (financial services experience is a bonus!). Looking to build a career in financial services with a trusted, customer-focused organisation?. Customer Service Representative.

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a. Process-driven with a passion for improving efficiency and customer experience.

With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence. Previous experience in customer service, order processing, sales or administ

Customer service experience (preferred but not essential). Swiss German Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry.

Reporting to the MD of this product led, £150-200m t/o business, you will lead the end to end customer and consumer experience teams across customer service, sales order processing, product training, quality, technical and logistics and supply chain. Due to product innovation the business is expect