Customer Service jobs in BournemouthCreate job alerts

Are you looking for a rewarding part-time job in your local area?We're looking forward to discussing this exciting opportunity with youPASSENGER ASSISTANT ROLE AND RESPONSIBILITIESSalary: £560 - £860 per month (route dependent)Hours: 12.5 to 20 per week (varies by route)Why Join Us?Term time work. (Before and after School hours)Picked up and dropped off.Job security with long term contract.Monthly Pay over all 12 months.Monthly Payments from £560 - £860 a month on averageA good variety of work or a set route.Generous Holiday PayContributory Company Pension.Training Provided.Working as part of a friendly team.Your RoleTransport special needs (SEN) or vulnerable children and adults to and from school, college, or day care centresTo work in an effective, safe, flexible manner and support the operation of the company.To quickly establish positive and professional relationships with passengers, their carers/parents, and the key people at the establishments they attend.To assist the driver in company supplied vehicles, which includes - cars, 8 seat people carriers and large wheelchair accessible vehicles.To be patient and empathic with the passengers and be able to keep them occupied and comfortable on journeys.What You NeedPass an enhanced criminal record check as you will be working with children, young persons and/or vulnerable adults.Have the right to work in the UK.First Aid Training - and willing to undergo advanced specialist medical training.Make a Difference – Join Our Team Today!If you're looking for a role that offers flexibility, stability, and the opportunity to support your community, we'd love to hear from you. Apply now and be part of a team that truly makes an impact.This role involves driving children (Child Workforce LW 9) and conveying adults who need to be transported due to age, illness, or disability (Adult Workforce LW 12). The position therefore meets the definition of regulated activity under both child and adult workforce legislative wording and is eligible for an Enhanced DBS check with relevant barred list checks.TPBN1_UKTJ

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Customer Service Advisor Location: Bournemouth, Dorset Salary: £25,000 per annum (increasing after probation) Hours: Monday-Friday 8:30am – 5:00pm (+ Occasional Saturday mornings) Contract: Temporary to Permanent About the Opportunity: Are you looking to establish a rewarding career in a professional office environment? A fantastic opportunity has arisen for an enthusiastic and motivated Customer Service Advisor to join a highly successful, growing business based in central Bournemouth. This role is perfect for an individual who is eager to gain valuable office experience within a supportive team. The company is renowned for its vibrant, inclusive, and positive workplace culture, offering excellent training and genuine opportunities for long-term professional development. Key Responsibilities: As a Customer Service Advisor, you will report directly to the Customer Service Manager and act as the first point of contact for clients and suppliers. Your day-to-day duties will include: Handling incoming telephone enquiries, addressing customer queries efficiently, or directing calls to the correct department. Listening to client requirements, providing clear support and advice, and ensuring an exceptional customer experience. Managing the customer service inbox, responding to emails promptly, or allocating complex queries to relevant internal teams. Liaising with suppliers on behalf of clients to resolve queries and ensure smooth communication. Updating and maintaining accurate client records, including company names and location changes. Monitoring and checking client deliveries, updating purchase orders accordingly. Sourcing emergency suppliers when required and verifying their documentation against regulatory standards. Escalating complex issues to the Customer Service Manager to ensure swift resolution. Assisting the management team with ad-hoc projects and administrative tasks. What We Are Looking For: While previous office experience is a bonus, it is not essential. We are looking for individuals who possess: Strong verbal and written communication skills with a professional telephone manner. Excellent organisational skills and the ability to manage tasks in a fast-paced environment. A positive, proactive attitude and a willingness to learn. The ability to work effectively as part of a close-knit team. Benefits & Culture: This business prides itself on creating an outstanding work environment where employees feel valued. Alongside a structured training programme, you will benefit from: Starting Salary: £25,000, rising after probation. Annual Leave: 23 days holiday, increasing by 1 day for each consecutive year of service (capped at an additional 5 days). Bank Holidays: No bank holiday working required. Healthcare: Private healthcare plan option available post-probation. Wellbeing: On-site gym access and complimentary chiropractor sessions upon passing probation. Office Environment: Modern, central office space featuring dedicated breakout areas. Perks: Monthly team incentives and complimentary healthy beverages and breakfast options. If you are ready to take the next step in your career with a supportive company that offers fantastic perks and a brilliant culture, please submit your CV for consideration

Location: Dorset with extensive UK and international travel Salary: Dependent on experience plus travel allowances Job Type: Full time, permanent The Opportunity A growing engineering business is looking for a Field Service Engineers to join its team, working on specialist process equipment and industrial control systems across the UK and internationally. This is a varied role combining hands-on engineering, commissioning, fault finding and customer interaction. Candidates with a background in electrical, mechanical or control systems engineering will be considered, with full training provided to develop your skills across the wider equipment and systems. You'll take ownership of your work, manage site activities and build customer relationships while working on bespoke engineering solutions. Willingness to travel extensively is essential. Expect to spend around 70 to 80% of your time away from home, including international travel, overnight stays and occasional short-notice trips. Key Responsibilities Install, commission, service and fault find specialist equipment and control systems. Diagnose and resolve mechanical, electrical or controls related issues on customer sites. Plan and manage site visits, coordinating parts, logistics and customer requirements. Complete testing, service reports and project documentation. Build customer relationships and identify opportunities for additional service work, upgrades and spares. Maintain high safety standards when working independently at customer sites.What We're Looking For A background in electrical, mechanical or control systems engineering. Practical engineering experience in service, maintenance, installation or commissioning. A willingness to learn and develop skills across multiple engineering disciplines. Good problem-solving skills and a customer-focused approach. The ability to work independently and take ownership of site activities. A strong commitment to safety and quality. A full UK driving licence and valid passport. Willingness and ability to travel extensively across the UK and internationally is essential.Full training will be provided, so candidates do not need to be experienced across all three engineering disciplines. What's on Offer? Salary dependent on experience plus travel allowances. Full training and ongoing technical development. Exposure to a wide range of specialist engineering systems. A varied role with autonomy and opportunities to develop technically and commercially. The chance to contribute to a growing engineering service function.This is a permanent role. If you have an electrical, mechanical or controls engineering background and are looking for a varied position involving international travel, we'd be interested in hearing from you. If you do not hear from us within seven working days, please assume your application has been unsuccessful on this occasion

Simply Automotive is an independent Castrol Service Centre in Creekmoor, Poole. Dealership-quality service at independent prices. We are a busy, growing team with more than 500 5 Google reviews, looking after private customers, local businesses and fleets. We’re looking for a Service Advisor to be the first point of contact for our customers and the link between the front desk and the workshop. What you’ll do Answer calls, emails and walk-ins, and book work into the diary Check vehicles in, explain the work needed in plain English, and give clear quotes Turn health check findings and MOT advisories into booked work Keep customers updated through the day and get approval before extra work starts Send MOT and service reminders, and follow up outstanding quotes Prepare invoices, take payments and look after trade and fleet accounts Work closely with our General Manager and technicians to keep the workshop running smoothly What we’re looking for Experience as a service advisor or receptionist in a garage or dealership. We’ll also consider strong customer service candidates with good car knowledge. Confident on the phone and comfortable explaining technical work and prices Organised, accurate and calm when the diary is full Good computer skills; experience with a garage management system is a plus Full UK driving licence What we offer £28,000 – £32,000 basic depending on experience, plus a monthly bonus on work sold Monday to Friday, 08:00 - 17:30 28 days’ holiday including bank holidays, plus workplace pension Training and a long-term role in a growing business A friendly, professional team that takes pride in its service, reputation and reviews

Air Personnel are delighted to support their client for the Customer Support Representative based at the Airport We are looking for a proactive and customer‑focused Customer Support Representative to join our team at Bournemouth Airport. In this role, you will take ownership of coordinating aircraft maintenance inputs, supporting customers throughout their maintenance events, and ensuring smooth communication between our engineering teams, supervisors, and external stakeholders. You will play a key part in delivering a safe, compliant and customer‑centric service experience. What you'll be doing: Act as the primary point of contact for customers during maintenance inputs, providing timely updates and professional support. Coordinate scheduled and non‑scheduled maintenance activities across base and line operations. Liaise with MSU Supervisors, engineering teams, manufacturer representatives and regulatory authorities before, during and after maintenance events. Manage AOG requirements, both on‑site and remotely, ensuring rapid and effective response. Prepare and issue daily status reports, including progress updates and cost information. Create, update and manage work packs, work orders and maintenance documentation. Provide customers with quotations for approval during maintenance inputs. Maintain the aircraft maintenance order book and ensure accurate data entry into CAFAM or similar systems. Raise Certificates of Release to Service (CRS) and issue Return to Service (RTS) documentation. Update CESCOM with Maintenance Transaction Reports and flight details. Support Technical Records, including scanning, archiving and dispatching completed work packs. Maintain the Technical Library and manage subscription amendments. Verify and input timesheet data when required. Ensure document control standards are upheld within the Customer Support Department. Participate in engineering meetings and provide technical support where required. What we're looking for: Previous experience in a customer service role, ideally within aviation. Strong project management capability with the ability to handle multiple tasks and shifting priorities. Confident communicator able to interpret technical information and relay it clearly to customers. Proficient in MS Office and comfortable working with maintenance software (Corridor experience desirable). Basic understanding of aviation regulatory requirements, particularly EASA Part 145. High attention to detail, strong numeracy skills and accuracy in data input. Self‑motivated, organised and able to work independently. A collaborative team player with a professional, can‑do attitude. Strong problem‑solving skills and the ability to respond quickly to issues. * Fluent written and spoken English. Key attributes for success: You will be customer‑focused, organised and calm under pressure, with the ability to manage competing priorities while maintaining accuracy and compliance. You will build strong working relationships, communicate clearly, and support both customers and internal teams to ensure maintenance events run smoothly from start to finish. This is a fantastic opportunity to join a wonderful organisation - please call Michelle for further

Customer Support Assistant - Bournemouth - up to £33,000 per annum As a Customer Support Assistant, you’ll be the trusted voice accountants turn to when they need clear, reliable answers, with a salary of up to £33,000. You’ll join a close, sociable team inside a business that has grown from 30 to over 230 people and still feels like family. No accounting background? That’s fine. Bring great service skills and you’ll be trained on the rest. As a Customer Support Assistant, you will benefit from: 25 days holiday plus bank holidays, and your birthday off Monday to Friday, 9am to 5:30pm, with no weekend working Full training on specialist accounting software, so you can build real expertise A friendly, supportive team that socialises regularly and genuinely helps each other Leadership who know everyone by name and are visible across the business Long-term security and progression within a fast-growing, award-recognised employer As a Customer Support Assistant, your responsibilities will include: Handling inbound queries by phone, email, live chat and the client portal Diagnosing and resolving technical and non-technical software issues Recording and tracking every query accurately in the ticketing system Keeping clients updated until each query is fully resolved Working closely with colleagues and implementation consultants to find the right solution Contributing ideas to help guides, the knowledge base and service improvements As a Customer Support Assistant, your experience will include: Experience in a customer support or customer service environment Experience supporting software or using ticketing systems Basic accounting knowledge or experience supporting finance software is a bonus, not essential Excellent verbal and written communication skills An organised, methodical and conscientious approach A team-focused attitude and confident use of MS Office, including Excel If you’re looking for a Customer Support Assistant role where you’ll feel part of the team from day one and grow into a real expert, this could be your next step. Apply today with an up-to-date CV or call Nina at Rubicon for more information. While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made

Customer Service Administrator Location: Bournemouth Salary: £26,000 DOE Hours: Full-time, Monday to Friday Working hours: 8:00am–4:30pm or 8:30am–5:00pm Tru Talent is delighted to be working with a well-established and growing waste management company in Bournemouth, who are looking for an experienced Customer Service Administrator to join their team. This is a varied and important role, combining customer service, administration and coordination to help ensure the smooth running of day-to-day operations. We’re looking for someone who is organised, proactive and confident communicating with customers, suppliers and internal teams. You’ll be a strong team player who is also comfortable using your own initiative and taking ownership of tasks. As a Customer Service Administrator, your responsibilities will include: Handling operational calls professionally and efficiently Building strong relationships with customers and suppliers Managing customer accounts and dealing with queries Processing orders and liaising with suppliers Advising customers on commercial and domestic waste services Supporting customer accounts and processing payments Managing contractor pricing and purchase orders Assisting with new site set-ups Keeping internal systems and records accurate and up to date Communicating important information across different teams Resolving customer queries and issues promptly and effectively Providing general administrative support to the Customer Service team Supporting other departments when required To be successful in this role, you will ideally have: Previous experience in a customer service and administration role Hospitality experience will also be considered Excellent written and verbal communication skills Strong organisational skills and excellent attention to detail A confident and professional telephone manner Good IT skills, particularly Microsoft Outlook, Excel and Word The ability to prioritise workloads and manage multiple tasks A proactive approach with the ability to work independently Previous experience within the waste management or construction industry would be preferred, but is not essential Click ‘Apply Now’ to take the next step in your career. INDTTT

Job description Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18 / hr. and £32 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by check. UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and on the international stage. We provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a c ertain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer or smart phone and a reliable internet connection Have access to a digital camera or cell phone camera that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Willingness to learn and adapt to new technologies and remote work tools. Provide outstanding customer support to Spanish-speaking clients, ensuring their inquirie

Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses.

Ruggable is looking for a full-time Contract Consumer Care Representative to join our international team to cover a maternity leave! This individual will act as the voice of Ruggable, interacting with our European customers in English and German primarily via phone, WhatsApp and email. Physically ba

Free ChipX subscription for UK-based employees.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Experience in

When Anita Roddick founded The Body Shop in 1976, she had a vision. The Body Shop is committed to generating positive economic, social and environmental impact. As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop

Tower Supplies is seeking an experienced Account Manager to join our office-based Sales team in Poole. The role focuses on managing customer relationships, responding to enquiries, and driving growth through data-driven opportunities. You will handle quotes, coordinate with internal teams, and maintain accurate CRM records while developing product and industry knowledge. A proactive, collaborative approach is essential for success in this fast-paced environment. #J-18808-Ljbffr

Medequip Assistive Technologies is seeking a Customer Service Team Leader in Bournemouth. You will lead the customer service team, ensuring a first-class service to external and internal customers and supporting performance improvements. The role emphasizes coordinating work, reducing depot delays for technicians, and upholding the Medequip Way while developing staff through training and engagement with stakeholders. #J-18808-Ljbffr

As a Client Service Account Manager – Associate in Trade and Working Capital, you provide first-class service to clients by managing trade finance activity after the sale and resolving complex inquiries. You will work with us to build strong partnerships across teams, identify themes in client nee

A long‑standing, family‑owned business based in Poole is looking to recruit an Account Manager on a permanent basis. Book appointments for Business Development Managers, ensuring all opportunities are accurately recorded. Resource Recruitment is an equal opportunities employer and is committed t

Location: Christchurch - Multi-Site Salary: £37,500 - £40,000 per annum Hours: Monday to Friday, 8:30am - 5:30pm Job Type: Full-Time | Permanent TeamJobs are recruiting for an experienced Account Manager to join a growing business based in Christchurch. This is a varied, relationship-led role where you'll take ownership of a portfolio of clients, becoming their main point of contact while identifying opportunities to develop accounts and drive growth. The position is based in Christchurch but will involve working across multiple locations within the local area, so we're looking for someone who enjoys being visible with their customers and building strong relationships face-to-face. • Managing and developing a portfolio of client accounts, • Building strong, long-term relationships with key customer contacts, • Creating tailored account plans to support client and business growth, • Identifying opportunities to increase revenue and gross profit within existing accounts, • Building and maintaining a strong business development pipeline, • Acting as the main point of contact for day-to-day client requirements, • Visiting and working across multiple locations within the local area, • Working closely with internal teams to ensure excellent service delivery, • Proactively resolving client issues and identifying solutions, • Monitoring client satisfaction and service levels, • Preparing and reviewing SLA reports, sales projections and forecasts, • Using performance data to identify trends and commercial opportunities, • Sharing knowledge and best practice across the wider team We're looking for a commercially minded and relationship-focused Account Manager who is confident taking ownership of their accounts and spotting opportunities for growth. • Previous Account Management, Client Services or similar commercial experience, • Strong relationship-building and stakeholder management skills, • Experience developing and growing existing customer accounts, • A proactive and solutions-focused approach, • Strong commercial awareness, • Confidence working with reports, forecasts and performance data, • Excellent communication and organisational skills, • Flexibility to work across multiple locations This position is offered on a full-time, permanent basis, with an immediate start available for the right candidate. You’ll work Monday to Friday, 8:30am - 5:30pm, based on a standard 40‑hour working week, with some travel between locations in the local area required. Starting salary will be dependent on experience, with a salary band £37,500 - £40,000 per annum. You’ll also receive: • Health cash plan, • 23 days' holiday plus bank holidays, • Your birthday off, • Company social events, • Free on-site parking #J-18808-Ljbffr

CT is on a mission to be recognised as the leading technology and cloud solutions partner of UK SMEs. The team are successfully building a national presence delivering market leading solutions and service levels to an impressive client list and are now looking for ambitious team members to add their own ideas, skills, and energy to the talented CT team . Account Manage ment is a pivotal role in CT’s ambitions. The team build and maintain profitable, long term, relationships with a portfolio of CT clients and support the ir commercial and operational ambitions through the profitable delivery of solutions and contracted service levels . Success demands the ability to articulate compelling solutions to client needs and work with Service and Operational teams to consistently deliver above and beyond client expectations . You will also be expected to add new business accounts to your portfolio through marketing campaigns and local business networking events. Key responsibilities will include: • Day to day relationship management of a portfolio of customer accounts, • Effective pipeline and forecast management, • Achievement of revenue and margin growth targets (and associated KPIs), • Building CT influence through positive exec and operational relationship development, • Delivering appropriate and timely customer insights to CT influencers and decision makers (Product, Service, Marketing) in support of ongoing capability development, • Build and develop a new business pipeline with a view of growing the Dorset customer base. Successful Account Managers at CT typically have 2+ years’ experience in a similar IT services role and are comfortable managing £50k+ MRR accounts. • Understanding of revenue and profit management in a recurring revenue business, • Diligent prioritisation and time management, • Technically confident and able to develop business cases for technical solutions, • Compelling communicator of the business and operational impact of technology developments, • Strong commercial competencies including qualification, deal management, negotiation, pipeline management, and forecasting, • Pro-active and commercially minded, • Ability to maintain productivity both independently and in a busy office environment, • Strong instinct for the delivery of class leading customer service, • Willingness and confidence to speak with a broad range of customer roles on good days and bad!, • Energetic contributor to a fast-paced business environment This is a Office & Home based role with an emphasis on customer presence. The primary office location will be in Ferndown (Dorset) with occasional visits to our offices in Leicester & Chesterfield . In addition to a progressive commission and bonus plan, CT offers: • Free onsite parking with EV charging points., • Car allowance (with access to the Octopus electric car scheme once probation has been passed), • Career progression with personal development plans., • Funded training opportunities., • Sick pay policy., • An active formal and informal social calendar., • Hybrid working options available, • Regular mental health training programme available to all. #J-18808-Ljbffr

Are you experienced in client service and have a can-do attitude? Then you found the right position for you! As a Client Service Account Manager Associate within J.P. Morgan Paymentsteam, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities. • Develops, maintains and broadens partnerships with Clients; understands Clients’ business to predict their needs and provide appropriate solutions, • Becomes the Clients’ trusted adviser, • Assists in developing and executing strategic Client plans, • Promotes use of self-service tools to reduce number of Client enquiries, • Analyses payment and associated activities in order to identify efficiencies and cross sell opportunities, • Promotes sharing of experience and best practice across the Service team, • Participates in and support TS initiatives, • Identifies opportunities for product development and enhancement, • Develops internal partnerships (e.g. Sales, Operations, Product, WSS), • Identifies and escalates potential risk associated with Client activities, • Records all Client interactions (e.g. calls, meetings, issues, proactive communications), • Excellent verbal and written communication skills, • Ability to work effectively under pressure whilst maintaining a professional manner, • Dual-ability to work effectively as both a team player and alone, • Demonstration of cultural sensitivity and awareness, • Proven negotiation skills, • Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines, • Ability to develop and mobilise internal networks and resources, • Ability to effectively use and manage multiple systems, • Client service and portfolio management experience, • Knowledge and understanding of Treasury Services products, processes and risk policies nice to have, • Additional Languages are helpful for this role but not required #J-18808-Ljbffr

OCS UK & Ireland is recruiting a Cleaning Supervisor to lead on-site operations in Poole. You will coordinate a team of cleaners, maintain high standards of cleanliness and compliance with health and safety regulations, and report to the Site Manager. You will train new staff, conduct inspections, liaise with clients, and ensure efficient use of supplies. The role requires proactive leadership, reliable punctuality, and strong communication to support on-site operations. #J-18808-Ljbffr

Salary: £31,527.00 per annum Bournemouth Hours: 40 hours per week Salary: £31,527.00 per annum This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field! Join us as our new Customer Service Team Leader at Medequip Assistive Technologies and let us empower you to truly make a difference. Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred care. You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values and ways. Medequip is the leading provider of community equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer. Our mission is to help people stay independent for longer, with their families, in their own homes As the Customer Service Team leader for Medequip, you will be responsible for providing excellent supervision the customer service team to ensure the department functions to the highest level, delivering a first class service to both external and internal customers. Your day-to-day responsibilities will include, but not be limited to: • Working alongside other departments to minimise the delays technicians experience at depots. (increasing the available delivery time), • To oversee the day-to-day distribution of work, • Investigating all non-compliances, • Displaying a friendly and efficient telephone manner to liaise with the local Occupational Therapists, Physio Therapists and District Nurses regarding technical, product and client requirements., • Following all Medequip Way customer service procedures., • Utilising IT skills for fast and efficient database entry., • Ensuring that communication via e-mail is timely and accurate., • Working strategically focusing on short and medium term business objectives with the Operational team. Above all, you will identify and align with our company values: • We keep our promises., • We empower people to be accountable for their actions and performance., • We help people with empathy, courtesy, dignity and kindness., • We show respect and are trusted by our colleagues, suppliers and customers., • We believe in teamwork and are passionate about our work., • We encourage innovation and the development of technology., • We embrace change and seek to achieve excellence., • We deliver cost effective, efficient and safe healthcare solutions., • Minimum of 3 year in a Public, Healthcare or serviced based industry role, • Comprehensive knowledge and usage of all MS Office packages, • Continued professional development, training and learning support., • Free DBS check, • 29 days holiday increasing to 33 days (inclusive of Bank Holidays), • Pension and healthcare schemes, • Life assurance, • Cycle to work scheme., • Care First employee assistance program including free counselling., • Free uniform We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know. We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes. This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable. #J-18808-Ljbffr

Randox Laboratories Ltd. in the United Kingdom is seeking a Phlebotomist to join our clinic team. You will perform blood draws, collect samples, and ensure a smooth front-of-house experience for private and corporate clients. The role requires accurate data entry into PIS, strong customer service, and IT literacy to manage multiple software systems while maintaining high quality standards. A proactive sales approach and adherence to SOPs are essential. #J-18808-Ljbffr

Account Manager Location: Christchurch, Dorset, gb As of January 2026, Averna andSphereajoined forces to form theSphereaGroup. A global Test & Quality Solution leader, Averna Powered bySphereapartners with product designers, developers and manufacturers to help them achieve higher product quality, accelerate time to market and protect their brands by covering and offering solutions andexpertisefor the entire product lifecycle. Averna Powered bySphereaoffers specialized expertise and innovativetest, vision inspection, precision assembly and automated solutions that deliver substantial technical, financial and market benefits for clients in the aerospace, automotive, consumer electronics, defense, energy, industrials, medical devices & life sciences, semiconductor, telecom and transportation industries. Their solutions include prototyping & consulting, precision assembly & production, automated test solutions, in-line test systems, test system replication, and test platforms & products. Averna Powered bySpherea'sexpertiseranges from vision systems, specialized batterytest, RF & microwave and fiber optics to robotics & motion, instrumentation, control systems, and data management. As an Account Manager for the UK and Ireland, you'll be the driving force behind developing new business opportunities and building long-term relationships with our customers. This role blends complex technical problem-solving with a consultative, solution-based sales approach - giving you exposure to world-leading technology companies we proudly call our customers. In this role, you will: • Identify and approach the right customers where Averna can make the difference, • Deeply understand customer needs and position Averna as the partner of choice for mission-critical challenges, • Develop and execute account strategies for your region, including forecasting and pipeline management (Salesforce), • Expand customer relationships and penetrate new accounts, • Work closely with our world-class pre-sales teams (Solution Architects, Proposal Writers, etc.) to win complex deals, • Negotiate contracts, pricing, and terms to secure sustainable business, • Represent Averna at tradeshows and events (approx. 1 per quarter), • You hold a Bachelor's or Master's degree in Engineering, Technology with a strong Business mind, • You have at least 8 years of consultative sales experience in engineering solutions, ideally with Fortune 500 OEMs, • Experience in MedTech is a strong plus, • Knowledge of test & measurement solutions or capital equipment sales is highly valued, • You are a true hunter: self-motivated, autonomous, and driven to create new opportunities, • Strong relationship builder with excellent communication and negotiation skills, • Fluent in English (spoken and written), • Willing to travel up to 60% of your time, driver's license required What's in it for YOU At Averna, you'll join a fast-growing, international company where you can take initiative, work with cutting-edge technology, and make a tangible impact with leading clients across industries. We offer: • A dynamic sales role with exposure to world-class technology organizations, • A collaborative and supportive team with true international reach, • An attractive salary package with benefits such as generous pension scheme (4% employee / 8% employer, full family health care plan, family health cash plan, 27 days holiday + bank holidays, Life assurance & income protection insurance, • Opportunities for continuous learning and professional growth, • A fair and flexible working environment where your voice counts #LI-HYBRID, • Be part of a company that puts ESG at the heart of its mission, for people, planet, and performance. Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status. #J-18808-Ljbffr

Base salary £31k with OTE £47,500 in Year 1; start October/November 2026; strong career path into enterprise tech sales.

Averna Powered by Spherea seeks an Account Manager for the UK & Ireland to drive new business opportunities and nurture long-term relationships with customers in engineering solutions and MedTech sectors. This consultative, solution-based sales role combines technical problem-solving with strategic account management; travel up to 60% is required. You will collaborate with pre-sales teams and represent Averna at events, with a competitive package and comprehensive benefits. #J-18808-Ljbffr

Leverage your deep technical expertise and leadership to guide cutting‑edge projects, fostering growth and innovation in a dynamic environment. As one of the Lead Technical Program Managers for Global Liquidity & Account Solutions (Payments Tech), you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject‑matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‑time delivery of technology solutions., • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum., • Collaborate with cross‑functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals., • Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data‑driven optimizations to enhance efficiency and effectiveness., • Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team., • Experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization., • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision‑making across cross‑functional teams and clients., • Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on‑demand access to shared pools of applications and services., • Proven track record of effectively managing resources, budgets, and high‑performing teams in a fast‑paced, agile environment., • Demonstrated proficiency in applying analytical reasoning and problem‑solving techniques to break down business, technical, or operational objectives into manageable tasks and activities., • Experience of delivering technology solutions within the Payments landscape., • Understanding of key aspects of the Payments ecosystem, end‑to‑end flows and Product capabilities., • Understanding of Client Liquidity and Cash Management preferred., • Proven track record delivering as part of a wider (LOB level) strategic program. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. #J-18808-Ljbffr

Morgan Payments team, you will maintain and enhance best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities. As a Client Service Account Manager Ass

As of January 2026, Averna andSphereajoined forces to form theSphereaGroup. A global Test & Quality Solution leader, Averna Powered bySphereapartners with product designers, developers and manufacturers to help them achieve higher product quality, accelerate time to market and protect their brands by covering and offering solutions andexpertisefor the entire product lifecycle. Averna Powered bySphereaoffers specialized expertise and innovativetest, vision inspection, precision assembly and automated solutions that deliver substantial technical, financial and market benefits for clients in the aerospace, automotive, consumer electronics, defense, energy, industrials, medical devices & life sciences, semiconductor, telecom and transportation industries. Their solutions include prototyping & consulting, precision assembly & production, automated test solutions, in-line test systems, test system replication, and test platforms & products. Averna Powered bySpherea'sexpertiseranges from vision systems, specialized batterytest, RF & microwave and fiber optics to robotics & motion, instrumentation, control systems, and data management. As an Account Manager for the UK and Ireland, you'll be the driving force behind developing new business opportunities and building long-term relationships with our customers. This role blends complex technical problem-solving with a consultative, solution-based sales approach – giving you exposure to world-leading technology companies we proudly call our customers. In this role, you will: • Identify and approach the right customers where Averna can make the difference, • Deeply understand customer needs and position Averna as the partner of choice for mission-critical challenges, • Develop and execute account strategies for your region, including forecasting and pipeline management (Salesforce), • Expand customer relationships and penetrate new accountsWork closely with our world-class pre-sales teams (Solution Architects, Proposal Writers, etc.) to win complex deals, • Negotiate contracts, pricing, and terms to secure sustainable business, • Represent Averna at tradeshows and events (approx. 1 per quarter), • You hold a Bachelor's or Master's degree in Engineering, Technology with a strong Business mind, • You have at least 8 years of consultative sales experience in engineering solutions, ideally with Fortune 500 OEMs, • Experience in MedTech is a strong plus, • Knowledge of test & measurement solutions or capital equipment sales is highly valued, • You are a true hunter: self-motivated, autonomous, and driven to create new opportunities, • Strong relationship builder with excellent communication and negotiation skills, • Fluent in English (spoken and written), • Willing to travel up to 60% of your time, driver's license required What's in it for YOU At Averna, you'll join a fast-growing, international company where you can take initiative, work with cutting-edge technology, and make a tangible impact with leading clients across industries. We offer: • A dynamic sales role with exposure to world-class technology organizations, • A collaborative and supportive team with true international reach, • An attractive salary package with benefits such as generous pension scheme (4% employee / 8% employer, full family health care plan, family health cash plan, 27 days holiday + bank holidays, Life assurance & income protection insurance, • Opportunities for continuous learning and professional growth, • A fair and flexible working environment where your voice counts #LI-HYBRID, • Be part of a company that puts ESG at the heart of its mission, for people, planet, and performance. Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

6 days ago Be among the first 25 applicants This range is provided by Protect Line. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Protect Line Product & Provider Specialist Salary: £28,000 per annum Hours: 9.30am-6.45pm (Monday to Thursday) 9.15am – 6.30pm (Friday) Location: Bournemouth Office, with hybrid opportunities available upon achieving competency. Are you an experienced customer service professional yearning for something more fulfilling? Does the idea of working in a dynamic office where you can make a significant impact excite you? If so, keep reading – your next career move is right here! We have a new and exciting opportunity to work as a Product and Provider Specialist here at Protect Line. What does that mean I hear you ask? Let us tell you. About the Role: As a Product & Provider Specialist, you will play a crucial role in supporting our Sales Executives by answering the internal support helpline, providing expert guidance on insurer options for customers with varying medical backgrounds. Your insights will ensure accurate pricing and effective risk assessment, ensuring we provide good customer outcomes. Supporting Sales Executives with product and provider information your role is critical in helping us achieve good customer outcomes. This is a busy role and alongside supporting our sales teams you will be conducting research, liaising with our insurers, reviewing policies and keeping up to date with underwriting knowledge across the team. It is therefore critical you enjoy a challenge, love being busy and can juggle a number of priorities. Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours. Our Values: Care, Collaborate, Dare, and Deliver aren’t just words on a wall—they guide our actions, define how we interact with each other, and shape the way we serve our customers. What We Are Looking For: • Strong communication skills, both written and verbal., • Excellent attention to detail with a methodical approach to tasks., • Ability to manage sensitive customer and business interactions with discretion and care., • Proficiency in managing multiple tasks simultaneously., • Previous experience in life insurance, financial services or a regulated industry is desirable but by no means essential! In return, you will receive: • Enhanced Family Leave: Generous maternity, paternity, adoption, and surrogacy packages offer substantial support during those important life changes., • Flexible Time Off: Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid leave for appointments, emergencies, or any of life’s surprises, • Celebrate Life: Enjoy extra paid days off for birthdays, weddings, new home purchases and your child’s first birthday., • Professional Benefits Scheme: Tailored rewards for technical and professional support staff, including training allowances, desk support packages, wellbeing support and car allowances. It’s designed to support your growth, enhance your work environment, and acknowledge your vital contribution to Protect Line’s success., • Temporary Remote Working: Experience exciting opportunities to work from different locations, including abroad., • Paid Charity Work: Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work., • Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun!, • Sabbatical Opportunities: After 15 years of service, enjoy 4 weeks of paid leave to explore, learn, or recharge., • Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire!, • Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits., • Secure Your Future: Benefit from our pension scheme, death in service benefits, and more So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us! At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing! Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful. Entry level Full-time Customer Service Insurance Referrals increase your chances of interviewing at Protect Line by 2x Get notified about new Customer Service Executive jobs in Bournemouth, England, United Kingdom. #J-18808-Ljbffr

Five Guys Bournemouth is seeking a Shift Manager to lead daily operations on the restaurant floor, coach the team and ensure every burger and fry meets our high standards while delivering a friendly, above‑the‑line guest experience. The role requires at least 1 year of management experience in a high‑volume hospitality or QSR setting, a passion for guest satisfaction, and leadership to motivate the crew through busy shifts. We offer rewards, development and a supportive team culture. #J-18808-Ljbffr

Reporting To: Head of Customer Support Location: Bournemouth Salary: Competitive Job Type: Full Time 37.5 hours a week As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector we will not become complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible. As a Customer Support Executive at Nourish, you will play a key role in delivering exceptional customer experiences and ensuring our clients get the most out of our ground-breaking Nourish Care platform. You’ll be the first point of contact for a variety of support queries, using your problem-solving skills and product knowledge to provide quick, effective solutions. Working in a fast-paced, dynamic environment, you’ll be tasked with managing multiple customer conversations simultaneously across live chat, phone, and email. You’ll have the opportunity to become an expert in our platform, providing empathetic and solution-focused support to build strong relationships with our clients. In this role, you’ll work closely with internal teams, sharing customer feedback to drive continuous improvement and collaborating to resolve more complex issues. Your contributions will directly impact customer satisfaction, helping to ensure that Nourish’s clients are always happy, supported, and confident in using our product. This role offers a great opportunity to grow within a rapidly expanding SaaS company while making a meaningful impact on our customers and the business. • Respond promptly to inbound customer queries via live chat, email and phone, delivering clear, friendly, and efficient support, • Ensuring all support is delivered efficiently and effectively in line with specific SLA's (first response, resolution time and first contact resolution) and to the customer's satisfaction., • Triage and categorise incoming support requests to ensure the right level of priority and streamline issue resolution, • Help clients resolve their questions and issues efficiently, with a focus on first-time resolution and satisfaction, • Escalate complex or technical issues to second-line support teams, ensuring seamless handover and continued customer care, • Communicate effectively with internal teams to ensure customer feedback and needs are addressed quickly, • Actively contribute to process improvements and knowledge sharing within the support team., • Become a confident expert in the Nourish Care products, delivering prompt, polite, and empathetic support to always ensure an exceptional customer experience, • Support the wider team in building strong, trust-based client relationships that contribute to business success, • Take on additional responsibilities as needed, contributing to the wider goals and success of the company, • Work within a rota-based shift pattern between the hours of 7am-7pm, Mon-Fri) Required experience • Experience in customer support is essential, ideally within a B2B SaaS or tech-driven environment, • A proactive mindset with a positive, can-do attitude and a genuine desire to help customers succeed, • Excellent organisational skills, with the ability to manage multiple conversations and priorities at once, • Comfortable working in a fast-paced, ever-evolving environment and open to continuous learning and improvementStrong collaboration skills, able to work well across different teams and departments, • Friendly, clear, and professional communicator with strong interpersonal skills, both internally and with clients, • A good dose of common sense, initiative, and a drive for personal growth in a growing tech company, • Adherence to internal SLAs across all support channels, • First response time and average/median response times for, • Frequency and quality of responses, ensuring consistency, clarity, and professionalism in every interaction, • First contact resolution (FCR), aiming to resolve customer issues efficiently without the need for follow-up, • Customer Satisfaction (CSAT) scores and direct client feedback - maintaining a high standard of 'client happiness', • 25 Days paid leave, Plus Public holidays, • Additional incremental leave for length of service up to 5 days., • Private Medical Insurance, • Group Life Assurance, • Dental Cover, • Optical Cover, • Employee Referral Bonus Scheme, • Enhanced Maternity leave, • Pension Contribution, • Employee Assistance Programme, • Birthday Day off, • and many more..... All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work. #J-18808-Ljbffr

Resource Recruitment in Poole, Dorset, is seeking an Account Manager for a permanent role.

Central Technology, Ltd. in Ferndown is seeking an Account Manager to manage and grow a portfolio of CT clients. You will articulate compelling technical solutions and coordinate with Service and Operations to deliver value beyond expectations. You will also drive new business through campaigns and local networking, maintaining profitable relationships and supporting revenue growth across CT's offerings. This is a hybrid role based in Ferndown with occasional visits to other offices, offering a #J-18808-Ljbffr

Rubicon Recruitment in Poole is seeking an Account Manager to drive key accounts in Power & Utilities and Marine. Based in Poole, you'll join a nine-strong team, managing portfolios and building lasting relationships. The role offers a salary of £31,500 with a performance-linked commission and profit sharing; on-site perks include free parking, tea, coffee and fruit on site, plus a £20 birthday fund and Dress Down Fridays. #J-18808-Ljbffr

A leading tech firm in Bournemouth is seeking an experienced Account Manager to enhance customer engagement and ensure success with their platforms. Responsibilities include delivering training sessions and creating tailored account plans. The ideal candidate has a background in SaaS and excels in relationship-building. Join a team committed to driving innovation in the construction industry with a hybrid working model. #J-18808-Ljbffr

We are looking for an ambitious and commercially driven Regional Account Manager to join a leading UK F&B business with an exceptional portfolio of high-quality European products, with a particular focus on its outstanding wine and food offering and over 50 years in the industry! This is a role for someone who thrives on winning new business, growing existing accounts and building strong, long-term customer relationships. You will take ownership of a defined portfolio of customers across the on-trade and selected retail channels, identifying opportunities to increase distribution, drive sales and strengthen the position of the company's F&B portfolio in the market. With an established and highly regarded product range behind you, this is an exciting opportunity to play a key role in delivering regional growth and developing valuable customer partnerships. Company Benefits: • Competitive salary with performance-related bonus., • Opportunities for professional development and career progression., • The chance to work with a leading brand in a dynamic and fast-paced industry. Your role as the Regional Account Manager will include: • Own and develop a portfolio of regional accounts across the on-trade and selected retail customers., • Deliver against ambitious sales, revenue and margin targets, with a clear focus on profitable growth., • Identify and securenew business opportunities, from prospecting through to negotiation, onboarding and account development., • Build trusted, commercially valuable relationships with key customers and decision-makers., • Develop account plans that identify opportunities for increased distribution, ranging, volume and share of wallet., • Drive the growth of the wine portfolio by identifying the right products and propositions for individual customers., • Use customer, market and sales data to identify opportunities and inform commercial decisions., • Present the company's portfolio confidently, demonstrating strong product knowledge and understanding of customer needs., • Negotiate commercially attractive agreements while protecting value and margin., • Work closely with internal teams across marketing, category, operations and customer service to deliver an excellent customer experience., • Monitor competitor activity and market trends, bringing insight and opportunities back into the wider commercial team., • Maintain accurate CRM and pipeline information, ensuring a strong focus on activity, conversion and sales performance., • Represent the business and its portfolio at customer meetings, tastings, events and relevant industry activity. Have you achieved any of the following: • Proven experience in aB2B sales or account management role, preferably within F&B, wine, drinks or a related premium consumer goods environment., • Ideally Italian speaking or a strong understanding of the language., • A track record of winning new business and delivering sales growth., • Experience managing a portfolio of customers and developing existing accounts., • Strong commercial and negotiation skills, with the ability to identify and convert opportunities., • Excellent relationship-building skills and the confidence to engage with customers at all levels., • A genuine passion for wine, food and the wider hospitality and retail landscape., • The ability to understand customer needs and translate them into commercially compelling solutions., • A self-motivated, proactive approach with strong ownership and accountability., • Excellent communication, presentation and organisational skills., • The resilience and determination to pursue opportunities and consistently deliver against targets. #J-18808-Ljbffr

Job title: Hotel Manager – Premier Inn – Christchurch/Highcliffe Salary up to £34,500 Intro: Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. Hotel Manager – Premier Inn – Christchurch/Highcliffe Salary up to £34,500 Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again. • Award-winning induction and training, • Performance-related company bonus scheme, Pension Scheme and Share Save Scheme, • Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels., • 33 days annual leave (including bank holidays), • Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work., • Lead and motivate our team of Front of House and Housekeeping to ensure outstanding service and compliance with our brand standards, • Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one, • Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities, • Ensure health and safety standards are met throughout the hotel and to maintain our high-quality standards, • Previous management experience in the hospitality industry or similar environment where you led a team to success, • Strong leadership skills with a passion for customer service, • Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels, • Commitment to safety and maintaining high standards of service Be a part of Premier Inn – a Great British business At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It's about giving our own people a great experience, so they give our guests the great all-round experience they expect from us. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: 214805-4492 Advertised: 25 Sep 2026 #J-18808-Ljbffr

Please, note this role is a 30 hours contract and weekend availability may be required., Our Customer Host Supervisors support the team in ensuring we are the best on the high street for delivering an amazing customer experience. In this role you will also be responsible for working alongside the Shop Manager to deliver excellent shop commercial, visual and operational standards and to support the development and training of your team. WHAT YOU'LL BE DOING You'll report to the Shop Manager and sit within our Retail team. • Leading by example and coaching the team to ensure that the shop delivers excellent customer service in line with our A.C.E pillars (Be Friendly, Be Inspiring, Be Invaluable) throughout the Customer Journey., • Promoting and compiling customer information, in line with data protection regulations, when completing customer purchases and driving our email conversion and sign ups., • Introducing customers to, and championing within the team, multichannel shopping through endless aisle orders., • Maintaining high visual standards instore., • Supporting with floor moves, mannequin and window displays, and replenishment., • Understanding the features (fits, style, fabrics) of our product ranges, promoting these within the team, and explaining these to our customers., • Making commercial decisions and being proactive with stock, promotions, and opportunities to drive sales., • Supporting the coordination of promotions, incentives and key trading weeks including Customer Event, seasonal set up, sale launch and promotions., • Holding a good understanding of and ability to communicate to the team the shop's Key Performance Indicators (KPI)., • Being a team player and leading team briefs in management absence to ensure the team are set up with the information and motivate to achieve targets., • Holding a good understanding of KPIs and communicating to the team. Striving to continuously improve team performance., • Organising and supporting the running of the shop through staff management processes such as Rotageek., • Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions., • Assisting management in creating a positive atmosphere in the shop which is focused on delivering the best sales and customer experience results., • Supporting with motivating and rewarding the team through praise and recognition., • Living our Brand Values and championing these within the team., • Delegating tasks to the team appropriately to ensure the day to day running of the shop., • Identifying priorities and planning accordingly to ensure time is productively spent and the balance of tasking versus customer service is met., • Seeking out opportunities to train and develop the team., • Assisting management with the communication and completion of wellbeing initiatives and escalating people queries to relevant management and People teams., • Cascading People Team communications such as Retail Family Gathering to the team., • Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers., • Assisting in supervision of stock takes and audits to ensure accurate reconciliation., • Supporting with compliance and day to day transactional running of the shop, including necessary paperwork, cashing up and having good operational knowledge of in store systems and processes., • Show good understanding of policies and procedures., • Escalating operational issues and risks to relevant function., • Understanding the Health & Safety and emergency procedures in store and leading and holding responsibility for these during management absence., • Supporting visits from internal stakeholders with a professional approach., • Holding responsibility for efficient and accurate ship from store and Click + Collect processes."li>, • Assisting with stocktake and audits to ensure accurate reconciliation., • Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions., • Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. You’ll be passionate about Retail and Fashion. You will have the determination to grow and succeed. You will thrive in a team environment, and you will inspire others with your passion and expertise. You will be your true self and bring out the best in others too. White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. As a Customer Host Supervisor at White Stuff you will be entitled to an array of great benefits, some of which include: • Quarterly bonus opportunity, • Up to 25 days holiday per annum plus bank holidays, • 2 days paid (as per your contracted hours) per year to volunteer in the local community, • 50% product discount, • Annual uniform allowance, • BUPA Dental Insurance, • Healthcare cash plan and Life Assurance, • Interest free season ticket loan, • Pension Contribution #J-18808-Ljbffr

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other. As part of the Aimbridge team, you will have access to industry leading benefits that include • Industry leading training and leadership development opportunities, • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa, • Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing, • 24/7 access to our employee assistance programme, • Uncapped incentives to reward you for your contributions, • Flexible working opportunities, • Staff meals on duty, • Starting salary above national minimum wage, • Access to hotel gym facilities, • Career and lifestyle breaks – Allowing you to take time off for key life events., • Free staff parking As Guest Services Manager you’ll be responsible for managing the guest services team and ensuring that guests receive exceptional service throughout their stay. Key responsibilities include overseeing front desk operations, managing reservations, handling guest complaints, and managing the Food and beverage department. You’ll be responsible, hiring and training staff, and developing and implementing guest service policies and procedures. In addition, you will be responsible for maintaining positive relationships with guests and ensuring that the hotel's reputation for excellent customer service is upheld. • You’ll have prior experience in managing a hotel front office or similar position with a good understanding of hotel operations, including reservations, check-in and check-out procedures, and customer service., • As Guest Services Manager, you should have excellent communication and interpersonal skills to effectively manage staff and interact with guests. You should be able to provide guidance and feedback to staff members and handle customer complaints and queries in a professional manner., • Strong leadership and organisational skills to effectively recruit manage and motivate staff members. You should be able to set goals and objectives, delegate tasks, and monitor performance to ensure that the front office operates smoothly and efficiently., • We’re looking for you to have a good understanding of hotel software and systems, including property management systems (PMS), booking engines, and customer relationship management (CRM) tools. You’ll be able to use these tools to manage reservations, track guest preferences and feedback, and analyse performance data. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’ #J-18808-Ljbffr

Our Client Support Specialist role is a pivotal position within the organisation. A successful candidate will ensure the core requirements of day-to-day Client administration, maintenance and finance requirements are completed quickly, efficiently and to a very high standard. A Client Support Specialist must be able to develop and maintain excellent partnerships with existing and new Clients and be able to galvanise internal stakeholders. • First point of contact for Client queries through a ticketing system and telephone calls., • Managing courier queries such as late delivery, missing parcels and collections, • Taking ownership for Client related queries such as backorders, concerns, shipping issues, booking in, held orders., • Work cross functionally across warehouse, tech and finance functions to ensure Client queries are being managed and prioritised., • Articulate and able to compose concise and well written emails setting out the issue, impact, solution and actions taken., • Prioritisation of tasks and negotiate competing priorities with internal and external stakeholders., • Ensure that the highest quality of service is provided to the Client by understanding their business needs and taking accountability for their queries., • Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships., • Administrative experience and ability to learn new systems and processes quickly., • To passionately represent the company to our Clients and also show a strong desire to understand their business and aspirations., • Ability to manage at pace, differing tasks and stakeholders., • Proven ability to work cross-functionally internally and externally., • Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and Client needs., • Excellent communication skills, both written and verbal., • Salary: Up to £30,000 per annum, • Health cash plan, • Annual leave of 20 days plus bank holidays increasing with length of service, • In additional to annual leave entitlement, we provide your birthday off, • Company social events, • Free parking IFGlobal is a technology-enabled 3PL and growth partner for eCommerce brands. We help businesses across the UK and internationally scale with reliable fulfilment, marketplace support, and the right technology. From warehousing and order fulfilment to Amazon and eBay account management, we're here to make growth easier. #J-18808-Ljbffr

IFGlobal is seeking a Client Support Specialist in Christchurch to act as the first contact for client queries, coordinate across warehouse, tech and finance, and ensure efficient resolution of issues and backorders. You will manage courier queries, draft clear emails detailing problems and actions taken, and prioritise tasks while maintaining high service standards for existing and new clients. #J-18808-Ljbffr