Customer Service jobs in Chertsey - Page 2Create job alerts

In this entry-level position, you will support Account Managers with various campaigns and gain practical experience in marketing. A technology-focused marketing agency is seeking a Junior Account Executive based in Shepperton. With a focus on personal development, this position offers opportunities

The Passenger Assistant plays a crucial role in ensuring a positive and inclusive travel experience for passengers. The Passenger Assistant is responsible for providing specialised assistance and support to adults and children with disabilities and autism during their travel, ensuring their safety,

A leading enterprise software company is seeking an Account Manager to drive customer account strategy and generate revenues.This role involves building relationships across all levels of client organizations, understanding their challenges, and driving sales processes.The ideal candidate will have

Regional Account Manager - Bridging - South East. Regional Account Manager - Bridging - South West. Key Account Manager - Value Retail and High Street.

A leading retail brand in the UK is seeking a Customer Delivery Porter in Weybridge.The role involves supporting drivers during deliveries, assembling items, and ensuring exceptional customer service.Candidates should be adaptable, customer-focused, and confident in communicating with customers.This

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our

A leading technology company seeks a Customer Service Dispatcher in Sunbury-on-Thames to support installation teams through planning and scheduling.The role requires maximising engineer productivity and effective management of customer appointments.Key qualifications include customer service experie

With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Join 1000 Mile Travel Group, a global host agency founded in 2015 and backed by the strength of Corporate Travel Management, the fourth-largest TMC in the world. A travel host agency provides independent advisors with the systems, support, and supplier relationships needed to operate their own trave

Due to continued growth, they are looking to expand their team and recruiting for an experienced Business Travel Consultant to support their German clients, booking worldwide travel. Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts and commun

Are you looking for a rewarding career in the private medical industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for our Member Advisor role! As a Member Advisor you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and the member, and ensuring that the member receives appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. PERSON SPECIFICATION We are looking for an individual who can deliver great customer service and who has strong command of the English language, both verbal and written. In addition, we are looking for: Decision making skills and ability to use own initiative. A diplomatic open style and approach, with excellent verbal and written communication. A high degree of accuracy and attention to detail and work well under pressure. The ability to work well both independently and as part of a team. Good problem solving and analytical skills. Good commercial awareness with the ability to make decisions with the "bigger picture" in mind. Ability to make effective contact with clinicians, accurate assessment of information obtained and acting appropriately upon the outcome. An overall external awareness of new technology or development within the industry to pre-empt and be prepared for possible related queries.A good understanding and previous experience of the private medical insurance industry and claims processing, would be an advantage. About The Role AS MEMBER ADVISOR, YOU WILL BE INVOLVED IN: Taking calls from clients, providers and specified members in relation to initial and/or ongoing claims Obtaining medical evidence from providers to substantiate claims decision/treatment Dealing with queries in relation to clinical treatment or pre-authorisation requests Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Negotiating provider fees within the Healix Reasonable and Customary fees, as part of cost containment for clients Ensuring all documents are correctly and accurately allocated on Case Management System Assisting the Case Managers with high cost claims where required Required Criteria Do you have Customer Service Experience? Do you have a good command of the English language? Desired Criteria Do you have medical claims handling experience? Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £27,000.00 - £28,000.00 per year

Customer Service Administrator - Byfleet/Newhaw | Full-time | £30,000- £30,000 A busy engineering business is looking for an organised Customer Service Administrator to support a fast-paced office team handling day-to-day customer enquiries, job coordination and general admin. This is a varied, customer-facing role where you’ll be the first point of contact, raising and updating job requests, coordinating schedules for a mobile team, managing changes, and making sure customers are kept informed - especially when plans shift. Duties/attributes: Handling inbound customer enquiries via phone and email Raising job requests, updating job notes and keeping records accurate on the system Coordinating diaries and allocating work based on location, availability and priority Updating schedules and managing last-minute changes quickly and accurately Chasing progress updates internally and keeping customers informed Updating customer details and maintaining clear admin records Supporting admin tasks linked to jobs, reports and paperwork Liaising with customers and internal teams to keep day-to-day operations running smoothly What we’re looking for: Experience in a busy customer service admin / office support role Confident, calm communicator with a strong phone manner Highly organised with excellent attention to detail Solutions-focused and comfortable thinking on your feet Comfortable learning bespoke systems and working at pace Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Customer Service Administrator and Driver - Byfleet/New Haw| Full-time | £28,000 - £30,000 A well established business is looking for an organised Customer Service Administrator and Driver for a varied hybrid role combining office-based customer service/admin with regular local driving tasks. This position suits someone who enjoys being on the go, can handle customers professionally, and is happy juggling office tasks with short local runs for deliveries/collections and straightforward on-site support tasks. Key duties: Handling inbound customer enquiries via phone and email Logging requests accurately and updating customer details on the system Chasing updates internally and keeping customers informed General office admin: emails, documentation, record keeping and basic reporting Regular local driving tasks including deliveries and collections Completing straightforward on-site support tasks and feeding back updates to the office What we’re looking for: Experience in a customer service admin / office support role (busy environment) Confident, calm communicator - good on the phone and by email Organised and reliable with strong attention to detail Full UK driving licence and happy driving locally as part of the role Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Our client is looking for multiple Data Collection Officer's to join their team in Heathrow and surrounding areas on a fixed term contract basis starting in March. Onsite trainig will be provided either in Guildford or London offices. The core functions of this job are to - Conduct door‑to‑door engagement with residents, businesses, and property owners. Explain the project clearly, answer basic queries, and build trust with the community. Collect accurate information using digital or paper‑based forms. Carry out site observations to support project information gathering. Record, organise, and submit data in line with project requirements. Identify issues, concerns, or risks raised by residents and escalate appropriately. Maintain a professional and approachable presence on site at all times. Work closely with the project team to report progress and highlight any access challenges. Adhere to all health, safety, and safeguarding protocols while working in the field.The client will be looking for candidates to demonstrate - Strong interpersonal and communication skills, with the ability to engage confidently with the public. Professional, polite, and calm manner, even in challenging or sensitive situations. Good attention to detail and accuracy when recording information. Ability to work independently and manage time effectively while on site. Problem‑solving mindset, especially when dealing with difficult access or reluctant respondents. Basic digital literacy (e.g., using tablets, mobile apps, or data‑entry tools). Reliability, punctuality, and a strong sense of responsibility. Awareness of personal safety and the ability to follow safety procedures. Previous experience in community engagement, surveying, customer service, or field‑based roles. Knowledge of the local area or similar project environments. Experience handling confidential or sensitive information

Our client is looking for Data Collection Lead's to join their team in Heathrow and surrounding areas on a fixed term contract basis starting in March. Hours will be Monday to Friday (Apply online only) The core functions of this role are too - Lead and coordinate door‑to‑door engagement activities across designated project areas. Conduct complex or sensitive engagements with residents, businesses, and property owners. Carry out site observations to support project information gathering. Provide on‑site leadership, mentoring, and support to junior field staff. Ensure all data collection processes are followed consistently and to a high standard. Review and validate collected information before submission to the project team. Act as the primary point of escalation for issues raised in the field, including access challenges, complaints, or safety concerns. Build strong relationships with local stakeholders and represent the organisation professionally at all times. Monitor progress against daily/weekly targets and report updates to project management. Ensure compliance with all health, safety, safeguarding, and data‑protection requirements. Identify opportunities to improve engagement methods, tools, and workflows.The client will be looking for you to demonstrate - Excellent communication and interpersonal skills, with the ability to engage confidently and respectfully with a wide range of people. Strong leadership qualities, including the ability to guide, motivate, and support field teams. High level of professionalism, discretion, and emotional intelligence when handling sensitive conversations. Exceptional attention to detail and accuracy in data collection and reporting. Ability to work independently, make sound decisions on site, and manage competing priorities. Strong problem‑solving skills, particularly in challenging or unpredictable field environments. Competence with digital data‑collection tools and basic reporting software. Reliable, organised, and proactive, with a strong sense of accountability. Solid understanding of safety protocols and the ability to model safe working practices. Previous experience in a senior field‑based, surveying, community engagement, or customer‑facing role. Experience supervising or coordinating teams. Background in utilities, infrastructure, planning, or similar project environments. Experience managing sensitive or high‑stakes stakeholder interactions

Order Processor Administrator - £30,000 based in Addlestone, Surrey We are looking for an organised and detail-driven Order Processor Administrator to manage the sales order process from initial enquiry through to quotation, order handling and completion. Experience working with multiple currencies would be useful, and any exposure to a technical or product-based environment would be an advantage. This is a busy and varied office role involving customer contact, quotations, order processing, supplier coordination, returns administration and system updates. You will play a key part in keeping orders accurate, on schedule and running smoothly. Key responsibilities: Handling customer enquiries by phone and email Preparing quotations and processing orders Managing the order process from start to finish Placing supplier orders and tracking progress Coordinating returns, repairs and related administration Updating internal systems and order records Liaising with customers, suppliers and internal teams Supporting general office administration and reporting What we’re looking for: Previous experience in order processing, administration or sales support Strong attention to detail and good organisation skills Confident communication skills Comfortable using CRM systems and Microsoft Office Able to manage a busy workload and follow processes accurately Experience with foreign currency orders or technical products would be beneficial This is a great opportunity for someone who enjoys a fast-paced office environment and takes pride in keeping things organised, accurate and on track. Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Luxury Travel Consultant Are you passionate about luxury travel and delivering exceptional customer service? This prestigious long-haul tour operator is looking for a Luxury Travel Consultant to join its reservations team, supporting customers and travel agents with enquiries, bookings and administration for premium destinations in the Indian Ocean, Middle East & Africa This is a fantastic opportunity to join a highly regarded luxury travel brand in a varied, sales & customer focused role. Salary of £30k to £32k plus bonuses. Luxury Travel Consultant – Role & Responsibilities: Handle enquiries, quotes, bookings and general administration as part of the reservations team. Support concierge-style services and special requests for luxury long-haul holidays. Manage daily tasks within the reservations system and ensure all passenger details are accurate and up to date. Use Amadeus to action bookings, issue quotes and complete administration. Build and maintain excellent relationships with travel agents and direct customers. Proactively contact customers prior to travel to offer additional services and enhancements. Notify agents and customers of new special offers to drive business into the reservations team. Prepare and arrange travel documentation. Review customer feedback and take appropriate action, seeking guidance where needed. Luxury Travel Consultant – Skills & Experience Required: Experience of working within a tour operator or retail travel environment in a sales role. Strong organisational and administrative skills with excellent attention to detail. Confident communicator with exceptional customer service skills. Ability to manage and prioritise multiple tasks in a fast-paced environment. Proactive approach with a positive, team-focused attitude. Accuracy-driven with a commitment to maintaining high professional standards. Experience using Amadeus or similar GDS would be beneficial but not essential. Luxury Travel Consultant – Key Benefits: Salary of £30k to £32k depending on experience, plus bonuses Monday to Friday: 9 to 5.30, Saturdays 9 to 4 on a rota basis Hybrid working available after probation (one day per week from home) Supportive, collaborative team environment within a luxury travel brand Please apply for the position of Luxury Travel Consultant online or email your CV to

On behalf of this super, well established and growing business, who are also market leaders, we are recruiting a Sales Support Administrator to join their friendly, professional team. This organisation offers a fantastic working environment, career development opportunities, and a collaborative team culture. They also offer a 7% bonus of annual salary plus a range of corporate incentives. You will be working as part of a great and supportive team who ensure order handling is accurate and that customers always receive a first-class service. Excellent customer service skills are essential. The role also involves internal interaction between departments such as the Warehouse and the Sales Team, ensuring all parties are aware of any order changes. As part of the role, you will also have approximately 12 customers who are dedicated to you to account manage, overseeing orders from placement to delivery. As this is a busy and fast paced environment, at least 1 year’s administrative experience is required. Great organisational skills with the ability to multitask are also essential along with strong attention to detail and the ability to work within a fast-paced environment. Excellent customer service skills are also key for this role; therefore, you must be extremely customer focused. Experience gained within customer care from any industry or background would be an asset.. Responsibilities include: • Processing customer orders accurately, • Respond to customers email enquiries in a timely manner, • Answer incoming telephone calls, • Manage assigned accounts (approx. 10-12), • Check EDI system daily for orders, • Deal with customer queries and liaise with carriers, • Monitor any courier discrepancies and process claims, • Assist Sales Managers with FOC processes and samples, • Process quotation requests via email or web, • Raising credit notes Other duties include processing proforma orders, taking credit card payments, checking invoices and covering customer accounts for holiday cover. Personal Requirements: • Minimum of 1 year’s administrative experience, • Be highly customer focused, • Have excellent written and verbal communication, • Have accuracy and attention to detail, particularly data input, creating and maintaining records, • Possess strong organizational skills with the ability to handle multiple tasks in a fast-paced environment, • Be a strong team player, be keen to develop the role, • Good Microsoft Office skills are a must for this position, if you have SAP and CRM experience this would be an advantage though is NOT essential as training can be provided. Renumeration & Benefits: • Hours are 09.00 to 17.15 Monday to Thursday and 09.00 to 16.00 on Friday, • Holidays start at 25 days per annum, with an additional 3 days at Christmas, • Bonus scheme 7% of the annual salary, • Pension scheme & private medical insurance, • Healthy activity allowance – paid monthly Please note, this is a full time, office-based role. This is NOT a working from home position

Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you! Customer Service Agent Location: Heathrow Area Working Hours: Monday - Friday, 08.30 AM - 5:30 PM Salary: Circa. £30,000 per annum for the right person Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. You will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently and you will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences. Requirements: Air freight experience required A genuine love for animals and a friendly, approachable demeanour. Strong communication and interpersonal skills. FULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed. Excellent organisational skills and attention to detail. Ability to work well in a team-oriented environment. Note: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present so no allergies, please but lots of pet cuddles

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Duties Include: • Excellent interpersonal and active listening skills., • Clear communication skills and a strong command of the English language., • Strong attention to detail., • Ability to work well in a team., • Multitasking skills and good organisational abilities., • Answering all customer queries/bookings via Phone, Email, and internet., • Be proactive in resolution of any queries, dealing with both internal and external customers, • To achieve your individual daily targets as set by the Customer Service Manager., • Chasing delivery reports as to keep clients informed on their deliveries., • General administrative tasks., • Assist with receiving and processing shipments., • Flexible with in the future being on call (once trained up) – This is on a rota basis within the team. Key Skills: • Confident telephone manner., • Strong written, listening and verbal communication at all levels., • A personable approach., • Approachable, empathetic, and considerate., • Working in a similar logistics type customer service would be advantageous, • Accurate attention to detail., • A team player who can demonstrate initiative., • Ability to manage own workload and meet company targets., • Excellent customer service – ability to provide solutions., • Computer literate., • Excellent administrative and strong organisational skills., • Benefits:, • Salary: up to to £30, • 25 days holiday per annum, plus bank holidays., • Full time position Hours - weekly shift patterns rotate on the below: 07:30-16:30 08:00-17:00 08:30-17:30 09:00-18:00 09:30-18:30 10:00-19:00 10:30-19:30

Water Softener Service Technician Our client is seeking a technically minded and reliable individual to join their team as a Water Softener Service Technician. This is a field-based role, ideal for someone practical, hands-on, and customer-focused. Key Responsibilities: · Carry out planned maintenance of domestic water softeners · Carrying out drinking water filter replacements · Delivering salt and other water treatment supplies · Diagnosing basic system faults and assessing equipment performance · Providing professional and friendly customer support on-site · Completing service reports and maintaining high standards of workmanship Requirements: · Full, clean UK driving licence · Technically minded with a practical, hands-on approach · Good manual dexterity and problem-solving skills · Strong communication and customer service skills · Reliable, organised, and self-motivated · Must be over 25 years of age (for insurance purposes) · A Level 2 NVQ in Plumbing (advantageous but not essential) What’s on Offer: · Full training provided · Monday to Friday, 8:00am - 5:00pm · Base salary: £30,000 per annum + performance bonus This is an excellent opportunity for someone looking to build technical expertise within a stable and growing industry

Field Engineer / Repair and Maintenance Operative An excellent opportunity for a practical individual who enjoys hands-on work and travelling to different sites, carrying out maintenance, servicing, and repairs of air and water machines across petrol forecourts. FULL TRAINING PROVIDED Candidates DO NOT need an engineering background, although this would be desirable. However, you must be good with your hands and be comfortable working with hand tools (spanners, screw drives, ratchet sets etc.) Additional Training Provided. If youve also worked in the following roles, wed also like to hear from you: Maintenance Technician, Field Service Engineer, Mobile Service Operative, Site Maintenance Operative, Valeting Equipment Technician, Maintenance Technician, Service Engineer, Field Service Operative SALARY: up to £25,396 per annum (£12.21 per Hour) + Overtime + Company Van + Benefits (Full Details Below) LOCATION: You will cover Surrey. This will include surrounding areas JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week Possible weekend working available (not compulsory) if required by the company on a pre-agreed overtime basis for which premium rates are paid. PLEASE NOTE: You MUST hold a current, Full Driving Licence JOB OVERVIEW We have a fantastic new job opportunity for a Field Engineer / Repair and Maintenance Operative who enjoys variety, travel, and working outdoors. As a Field Engineer / Repair and Maintenance Operative, you will visit petrol station forecourts to maintain and service air, water, and valeting machines. The Field Engineer / Repair and Maintenance Operative will carry out routine checks, basic repairs, and equipment cleaning to ensure high service standards and customer satisfaction. This is a great opportunity for someone with good practical skills, who takes pride in their work and enjoys working independently. Full training will be provided, making this an ideal role for anyone with good manual dexterity and a willingness to learn a new trade. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Field Engineer / Repair and Maintenance Operative include: Carry Out Equipment Checks: Inspect and maintain air, water, and valeting machines on-site Perform Basic Repairs: Replace hoses, nozzles, and other small parts to keep machines operational Maintain Cleanliness: Ensure wash bays and equipment are clean and safe for use Conduct Test Washes: Test and monitor car wash and jet wash systems, replenishing chemicals as required Inspect Vacuum Systems: Check suction performance and ensure vacuums meet operational standards Report Issues: Notify the Service Centre and Line Manager of any breakdowns outside your remit Complete Documentation: Fill out worksheets, time sheets, and site visit reports accurately Communicate Effectively: Liaise with site and company staff to ensure efficient operations CANDIDATE REQUIREMENTS ESSENTIAL Full UK driving licence Comfortable using hand tools (spanners, screwdrivers, ratchet sets etc.) Excellent communication and interpersonal skills Positive attitude and proactive approach to problem solving Ability to work independently and take initiative Reliable and professional, representing the company positively DESIRABLE Previous experience in an engineering, maintenance, or repair environment Basic mechanical or electrical knowledge BENEFITS Competitive salary + overtime at premium rates (home-to-home pay) Company van (available for private use, HMRC tax applies) Company bonus scheme (after one year of service) Employee health cash plan and shopping discounts Workplace pension scheme 22 days annual leave plus Bank Holidays (increasing with service) HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14370 Full-Time, Permanent Engineering / Trades Jobs, Careers and Vacancies. Find a new job and work in Woking, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ TPBN1_UKTJ

Optical Assistant - Staines Look forward to coming to work with a warm and welcoming team. This highly successful store is looking to expand the team. If you're looking for a change or a new challenge this could be perfect for you. We are looking for a full and part time optical assistants based in Staines. The store are in the process of expanding and looking for keen, customer focused candidates to join their successful close knit team who all share the same passion for optics and customer service. The role: • Meeting and greeting customers offering excellent customer service, • Performing pre-screening eye health checks, • Ensuring a smooth and friendly handover to the optometrist, • Dispensing glasses, • Doing collections, • Helping customers choose their frames, • Fitting and repairing spectacles, • Contact lens teaches, • Administration duties This store doesn't just offer a great working environment and a competitive salary but also has the following: • Bonus scheme, • Progression, • Support and additional training (if required), • Perks, • Uniform Don’t miss out on this opportunity please contact Charly at Lunaria Recruitment

Chapel Attendant & Cremation Technician | Woking Crematorium | £29,000 – £31,100 DOE Be part of history. Make a difference every day. The London Cremation Company is proud to uphold over a century of compassionate care, beginning with the establishment of the UK’s very first crematorium right here at Woking. Today, our team continues that legacy with professionalism, empathy and pride — and you could be part of it. We’re seeking a committed, caring, and proactive Chapel Attendant & Cremation Technician to join our dedicated team. This is a meaningful role at a historic site, supporting families during some of life’s most emotional moments while ensuring exceptional service and operational excellence. Hours: Flexibility required between 6am–8pm, including some weekends Key Responsibilities of the Chapel Attendant & Cremation Technician: Cremation Duties Operate and oversee cremation processes with professionalism and sensitivity. Maintain a safe, clean, and compliant crematory environment. Ensure GDPR and Data Protection standards are upheld at all times. Chapel & Witness Duties Prepare the chapel for each service — ensuring everything from microphones to music is ready. Maintain immaculate presentation including hymn books, cushions, religious symbols, and name cards. Liaise with mourners, clergy, funeral directors, and internal teams. Escort and support mourners with empathy and clarity. Maintain the Chapel of Memory, Columbaria and Shrine of Remembrance. Carry out litter patrols and upkeep of memorial areas. Assist with both witness and non-witness dispersal of cremated remains. What You’ll Bring: Experience in bereavement, care, or customer-facing environments. A calm, respectful and compassionate attitude during sensitive situations. Commitment to excellent customer service. Confident use of standard computer systems. Ability to follow detailed procedures with accuracy. Clear, articulate communication skills. Physically fit and able to work in demanding environments. Proactive approach to reporting issues and maintaining high standards. Professional appearance and conduct at all times. What We Offer: 26 days holiday plus public holidays Occupational Sick Pay Income Protection Insurance Life Assurance Salary Sacrifice Pension Uniform & PPE provided Retail discounts and free financial wellbeing support Employee Assistance Programme Digital health & wellbeing tools Ongoing learning and development opportunities Free and discounted cremation benefits for family About Us: Founded by the Cremation Society of Great Britain in the late 1800s, our organisation was created to design and build the iconic Golders Green Crematorium — with a mission to provide compassionate, dignified cremation services to the public. Our portfolio has since grown to include crematoria across London, Surrey, Kent and Oxfordshire, with an exciting new site opening in Lee-on-the-Solent in 2026. Across every location, our commitment remains the same: exceptional support when families need it most. Ready to join us? If you’re looking for a meaningful role where every day makes a difference, we’d love to hear from you. Apply now by submitting your CV for immediate consideration

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm and is office based. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Single point of contact to meet the communication needs of key international customers., • Ownership of cases throughout their lifecycle and through to completion., • Case diagnosis and first line qualification of issues before call out., • Ensure cases are restored for service within SLA., • Central point of contact between international customers and proAV suppliers., • Booking of engineering resource / Logistics / Travel / Critical spares etc., • Raising of accurate escalations in a timely manner., • Booking of preventative maintenance visits., • Engagement with other proAV departments. Person specification: • Accurate recording of calls and customer/contract requirements, • Effective action and follow-up of required activities, • A meticulous attention to detail, • Administration and organizational skills, • Commercial awareness, • Excellent customer relations and interpersonal skills, • Ability to take responsibility. Desirable skills: • Experience of incident-based ticketing systems, • Experience of CRM systems, (ideally Microsoft Dynamics), • Experience of SAP, • Experience of working in an AV / VC technology arena, • Previous Customer Service experience, • Weekly touch-point meeting, reports and chairing of conference calls. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply

Position Overview Title: Deputy General Manager of Operations Employment Type: Full-time- 5 days per week, 48 hours per week Location: Weybridge, Surrey Start Date: ASAP Compensation Package * Salary: £60,000 per annum * Management Performance-Linked Bonus * Additional Departmental Operations & Growth Bonuses * Comprehensive Benefits Package (ie. Staff Discounts on Accommodation and Restaurants of Group Hotels) * Private Office: fully equipped office facilities * Designated Parking Space The Opportunity We are a privately held hospitality and retail group, stewarded by family-ownership, with a long-term investment horizon and a strong focus on quality, reputation, and people. As the group continues to strengthen its hotel portfolio, we are seeking a Deputy General Manager of Operations for the day-to-day stewardship of 2-3 four-star hotels. This role is intended for a senior hotel leader who values continuity, discretion, and operational excellence. It offers the opportunity to work closely with ownership, contribute to strategic decisions, and help shape the future of the group over the long term. Key Responsibilities 1. Group Operations Leadership * Participate in the development and implementation of annual, monthly business plan, as well as weekly operational plans for individual hotels. * Take an active, hands-on role in operations when required to ensure standards and performance are met. 2. Brand, Reputation & Guest Experience * Contribute to the development and execution of group brand strategy, service standards, and corporate culture. * Continuously enhance guest experience and protect and elevate brand reputation. * Drive innovative marketing and brand promotion initiatives. * Represent the company at industry, social, and networking events. * Act as a national and international brand ambassador for the group. 3. Talent & Leadership Development * Develop and implement talent strategies across managed hotels, oversee recruitment, training, and supervise execution, * Foster a high-performance culture focused on accountability and continuous improvement. 4. Financial Management * Establish and oversee financial performance of the hotels under management. * Oversee P&L management, budgeting, forecasting, and cost control. * Drive EBITDA performance and sustainable revenue growth. 5. Business Growth & Innovation * Identify and develop new markets, products, and service concepts. * Lead or support new hotel investments, refurbishments, and expansion projects. * Drive innovation across operations to enhance competitiveness and profitability. 6. Food, Beverage & Wellness Excellence * Elevate service standards and accreditation levels across food & beverage and spa operations. * Work closely with specialist teams to ensure consistent quality and guest satisfaction. Ideal Candidate Profile * Current or former General Manager of a four-star (or above) hotel with multi-room experience. * Minimum five years’ experience in a Hotel General Manager role. * Experience managing or overseeing high-end or fine-dining restaurants (e.g. three-rosette level or equivalent). * Undergraduate degree or higher qualifications in Hospitality is preferred. Preferred Experience * Direct management experience in five-star hotels and/or Michelin-starred restaurants. * Proven record of delivering annual hotel profits exceeding £1 million. * Strong hands-on leadership style combined with innovation, efficiency, and speed of execution. Prior experience as a Hotel Revenue Manager or strong revenue-management expertise

If you are looking for a role where no two days are the same and where making a difference is an everyday occurrence, then please read on.. We are recruiting an candidates with great Customer Service skills. The job title will be Assistance Coordinator, and you will join our Healix Government (HMG) Contract team, based in Esher. Healix has been providing healthcare and risk management solutions to clients around the world since 1992, offering bespoke services to clients who want control over their health, travel and risk provision. As a result we have an impressive list of clients – ranging from governments, broadcasters, NGOs to international corporations, major insurers and more. We offer a welcoming, friendly and supportive working environment. At Healix, we truly believe that ‘our people’ are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential. In this role, the main purpose is to: Provide a proactive and timely, remote medical assistance service to UK government employees and dependants based overseas, with a strong focus on customer service. Anticipate and seek to resolve problems before they occur. Offer solutions and resolutions which work for the members, the clients and Healix.We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch to discuss the further. Hours: 4 days per week giving a week total of 36 hours full-time shift basis including weekends and in line with business requirements. The shift times vary between 8am and 10pm, with a 30 min lunch break. About The Role KEY ACTIVITIES AND RESPONSIBILITIES • Handle all calls with empathy and customer focus. Identify what the Member needs through effective questioning and listening. Accurately document phone calls., • Ensure written communication is accurate, concise and relevant and that actions and notes in the Case Management System are easy to follow and show a clear plan. ., • Formulate a plan of care with the support of the medical team and provide appropriate guarantee of payments on behalf of HMG staff and their dependants., • Monitor on-going cases taking account the medical team’s case direction to ensure that appropriate support is provided, while taking into account local facilities available, patient requirements and cost of care. The ideal candidate will have good case management skills, showing understanding of medical matters involved, and applying knowledge of HMG policies to case manage effectively. REQUIRED SKILLS AND EXPERIENCE We are looking for a candidate who has: • Previous experience working in a telephone based or face to face customer service role (desired)., • The ability to be responsive and empathetic to the needs of others and offer effective solutions., • The ability to communicate professionally, employing excellent listening skills., • Excellent written and verbal skills and empathetic listening skills and is able to speak and write English to a native level., • The ability to appreciate the differing requirements of members, the welfare team, and clients to effectively case manage., • Ability to liaise effectively with all members of the wider team and clients to proactively move cases forward. Foreign language skills are not required but are an advantage. Required Criteria Early, middle and late shift pattern, Monday to Sunday, including Bank Holidays Ability to commute to the Esher office English communication skills, both verbal and written, to native standard Problem solving, managing priorities and ability to cope working under pressure Desired Criteria Foreign, European languages Previous experience in customer services, ideally in travel industry or in medical assistance Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary £27,000.00 per year