Customer Service jobs in Cookham - Page 3Create job alerts

As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We also offer ‘Best of Bo

You will be responsible for advising customers on queries, updating records, and ensuring safety protocols. The position offers a hybrid working model after training, competitive pay, and various company benefits, including generous holidays and career advancement opportunities.

Travelodge in Marlow is looking for an Assistant Hotel Manager to lead and motivate the hotel team. A focus on KPIs is vital for the hotel's performance.

As an Assistant Hotel Manager at Travelodge Marlow, you would be responsible for leading, coaching and motivating the hotel teams. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Assistant Hotel Managers come in. Does a career as an Assi

Marks & Spencer Plc is looking for a Customer Assistant in Maidenhead to join their Food section. As a frontline ambassador, you'll provide exceptional service and thrive in a fast-paced environment.

This hybrid role requires a combination of in-office and remote work, with a focus on delivering excellent customer service.

We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets. Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focus

Global Financial Services Firm is hiring for a Client Implementation Analyst / Specialist - Prime Brokerage with strong analytical, Prime Brokerage / margin operations, change management and client services skills to be based in their London office. Financial Services experience is essential, with a

Our prestigious client is currently recruiting for a Customer Support Administrator to join their team. The main purpose of this position is to deliver excellent service to both our existing and potential customers, making sure every enquiry, issue, or request is handled quickly, efficiently, and pr

Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products. We're looking for an empathetic and well-organised individual to join our team at Francis Chappell & Sons Funeral Director

Ready to step up and lead a team that truly puts the customer first? We're looking for a Customer Experience Team Leader to join our Rollover team — a well-known, fast-growing food brand — where you'll play a key role in shaping how we support and engage with our customers every day. This is a fantastic opportunity for someone currently in a Team Leader or Senior Advisor role who's ready to take more ownership, lead from the front, and make a real impact. Location • Slough Working Hours, • Monday to Friday Contract Type, • Permanent, Full-time, Office-Based Brand, • Rollover (Part of Pilgrim's Europe) About the role You'll lead a customer-focused team, ensuring we deliver a seamless, high-quality experience across every touchpoint. This role is hands-on — you'll be supporting the team day-to-day, improving processes, and working closely with other departments to continuously raise standards. What you'll be doing Lead, support and motivate a customer service team, driving high performance and engagement Act as a first point of escalation for customer issues, ensuring quick and effective resolution Monitor and manage customer service KPIs (e.g. response times, satisfaction, service levels) Identify opportunities to improve processes and ways of working, making things simpler and more efficient Support the development and coaching of team members to help them grow and succeed Analyse customer feedback and trends to spot issues and recommend improvements Work cross-functionally with sales, operations, and logistics teams to improve the end-to-end customer journey Support reporting on weekly and monthly performance, highlighting risks and opportunities What we're looking for Experience in a Customer Service Team Leader / Supervisor role (or ready to step up) Strong people skills with the ability to motivate, coach and support a team A proactive, “can-do” attitude with a focus on solutions and continuous improvement Good organisational skills and ability to manage multiple priorities in a fast-paced environment Confidence working with data and using insights to drive decisions Strong communication skills and ability to build relationships across the business Why join Pilgrim's Europe & Rollover? Be part of a well-known, growing food brand with real momentum Work in a friendly, supportive and dynamic office environment Gain experience in a role with real ownership and visibility Opportunities to develop and progress your career within a large organisation A culture that values teamwork, practical thinking, and getting things done Ready for your next step? If you're looking to move into a role where you can lead a team, make improvements, and shape the customer experience — this could be the perfect next move. Apply now and take the next step in your career. TPBN1_UKTJ

Outbound Customer Service Representative (High Wycombe) Looking to start a career in sales? This is a fantastic opportunity to join a leading medical equipment supplier, working with a huge product range and an established customer base. If you’re confident on the phone, motivated, and eager to build a career in sales, this role offers a great platform to get started. What you’ll be doing: • Making outbound calls to existing customers (min. 30 per day), • Building strong relationships and understanding customer needs, • Cross-selling and upselling products from a portfolio of 35,000+ items, • Working towards targets for calls, revenue, and conversion, • Supporting with customer queries, orders, and account management What we’re looking for: • Confident communicator who enjoys speaking to people, • Driven, positive, and target-focused, • Interest in sales – no previous sales experience required, • Keen to learn, develop, and progress If you’re ambitious and want to kick-start your career in sales with a company that offers real opportunity, I’d love to hear from you

Social & Emotional Support Assistant - Slough Start Date: ASAP/April Pay: £89.00 - £100.00 per day Do you enjoy helping children feel calm, confident, and supported at school? Are you passionate about supporting young people with their emotions, wellbeing, and personal development? A welcoming and caring Primary School in Slough is looking for a Social & Emotional Support Assistant to join their team as soon as possible. This is a lovely opportunity for a graduate, Teaching Assistant, or someone with experience in pastoral care, SEN, behaviour support, or mental health support who wants to make a real difference every day. This role would be perfect for someone with a background in psychology, education, youth work, counselling, or wellbeing support, or simply someone with a genuine interest in supporting children's social and emotional development. Experience working with children is helpful, but above all, the school is looking for someone who is kind, patient, and approachable. They are seeking a friendly, reliable, and enthusiastic Social & Emotional Support Assistant who enjoys building positive relationships and helping children feel safe, understood, and ready to learn. What you can expect: ASAP start £89-£100 per day Social & Emotional Support Assistant / Teaching Assistant role Graduates welcome Great experience for aspiring teachers Ideal for aspiring psychologists, counsellors, or therapists Slough-based primary school Supportive and nurturing school environment This is a full-time role, offering rewarding hands-on experience supporting children's emotional wellbeing in a positive school setting. If you would like to apply for this Social & Emotional Support Assistant role in Slough, please upload your CV directly to this advert or email it to . Academics is a leading education recruitment agency, delivering continuity in the classroom. TPBN1_UKTJ

An exciting opportunity has arisen for an After Sales Support Executive to join a growing operational team within a well-established organisation. This role sits at the heart of the customer experience, providing professional front-line technical support to customers across a range of products and brands. You will be responsible for responding to customer technical enquiries, ensuring accurate information is provided and working towards a first-time resolution wherever possible. The role requires strong communication skills, a proactive mindset, and the ability to manage customer journeys across multiple touchpoints. Working closely with internal teams, dealers, and service partners, you will play a key role in delivering excellent after-sales service and operational efficiency. Key Responsibilities: Provide high-quality technical support to customers, aiming for first-time resolution of enquiries Build and maintain strong relationships with service agents, dealers, and internal stakeholders Take ownership of customer interactions from enquiry through to resolution Authorise product collections and arrange warranty repairs when required Identify opportunities to improve efficiency and contribute to operational excellence Skills & Experience: 1–2 years’ experience in an after-sales, technical support, or customer support environment Excellent interpersonal and communication skills with the ability to engage at all levels Strong written and verbal communication skills, particularly when handling customer queries or complaints Understanding of customer legislation such as the Consumer Rights Act and Distance Selling Regulations Professional and empathetic approach to problem solving Personal Attributes: Self-motivated, enthusiastic, and customer-focused Highly organised with strong attention to detail Adaptable and able to manage changing priorities Committed to continuous learning and personal development Benefits: 25 days holiday + bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted products

Job Title: Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments. Bringing arrears accounts up to date to achieve monetary goals and assists customers to ensure a solid credit history. PRINCIPAL ACCOUNTABILITIES: Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertake all collections activities in accordance with the required regulations; ensure treating Customers fairly, Companies Policies and Guidelines laid down KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • Educated to A Level Standard or equivalent • At least 2 years’ experience within a Collections, customer service role within a call centre environment preferred • Experience in the automotive or consumer finance industry preferred • Excel and Word – intermediate level This is an office based role SL1 with HYBRID after training WFH 2 days a week 37.5 hours a week

Job Title: Sales Administrator x 2 PURPOSE SUMMARY: The Sales Administrator will work support the processing of new business through our Point-Of-Sale System. PRINCIPAL ACCOUNTABILITIES: Process finance proposals in our Point-Of-Sale online system; entering customer personal details and finance quote figures Monitoring system updates on the status of finance proposals & transposing this into a customer portal system Work closely with our internal Underwriting and Payout departments to progress proposals successfully through our Point-Of-Sale online system e.g. contacting customers for additional proofs, uploading documents, challenging declined decisions General administration To assist line manager with their specific departmental responsibilities and to adhere to all regulations and requirements DIMENSIONS / BUDGETS: This is an office based role Monday to Friday | 9am – 5.30pm/9.30 to 6pm (Rota dependent) - WFH 2 days when full training is completed KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: Ideally educated to at least A-level standard. Previous customer service experience would be beneficial PC literate – good working knowledge of Microsoft Office applications (Word, Excel, PowerPoint) Strong organisational/time management skills Strong attention to detail Capable of working under pressure at times

Housing Officer known internally as a Local Housing Manager Location: 1 post to cover Slough within postcode regions of SL1, SL2 & SL3 Salary Banding: £41,235 - £43,405 1 x Full Time Permanent Post based on a 37.5hr working week. This role: Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Chalkhill office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management as this a large part of the role you will need to have demonstrable experience. What you'll need to succeed: Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc. Must be willing to work flexible hours as requiredDesirable Housing qualificationTo meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Are you a people person with a knack for organisation? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you! Our client, a leading organisation in the utilities sector, is seeking a dedicated Customer Service/Scheduling Specialist to join their team in High Wycombe. What You'll Do: As a vital part of our client's operations, you will be the key connection between customers, engineers, and internal teams. Your role will focus on: Prioritising and processing customer queries and orders via phone and email. Arranging planned maintenance and small works by coordinating with engineers and customers. Ensuring all callouts are completed in line with client KPIs and internal SLAs. Investigating and resolving customer queries or complaints with patience and efficiency. Maintaining accurate customer records and invoicing through the CRM system. Supporting the engineering team with scheduling and diary management. What We're Looking For: To be successful in this role, you should have: A proven record of building strong relationships with customers. Exceptional communication skills-clear, accurate, and timely. The ability to prioritise tasks and manage your time effectively. Experience in liaising with engineers and coordinating schedules (preferable). A flexible attitude and confidence in approaching various tasks. Why Join Us? Our client values their employees and offers a range of fantastic benefits, including: Competitive salary ranging from £26,000 to £28,000 per year. Free on-site parking, making your commute hassle-free. A supportive company pension plan to help you plan for the future. Engaging company events to foster team spirit and camaraderie. Working Hours: Monday to Friday, ensuring a work-life balance that suits your lifestyle. Experience Required: Customer service administration. If you're ready to embark on a fulfilling career where you can make a real difference, we want to hear from you! Apply now to become part of a dynamic team that prides itself on delivering world-class customer service. Take the next step in your career today! We are an equal opportunity employer and welcome applications from all qualified individuals. Your adventure starts here-let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Are you an experienced Team Leader with the passion to deliver outstanding customer Service? Our Fabulous client are looking for an experienced and motivated Customer Service Manager to join our team on a 12-month fixed term contract. In this role, you’ll oversee a number of Customer Service Team Leaders and their teams, ensuring high performance, strong leadership, and an exceptional customer experience across the function. The salary for this role is circa £50,000 with the office being based close to High Wycombe. The role has the potential to be hybrid after probation. With the working hours of 9am to 5pm. Key Responsibilities for the Customer Service Manager role are: Lead, coach, and support a team of Customer Service Team Leaders Oversee performance, ensuring KPIs and service standards are consistently met Drive a culture of continuous improvement and customer excellence Analyse performance data and implement strategies for improvement Support recruitment, onboarding, and development of team members Act as a senior escalation point for complex customer issues Skills required for the Senior Customer Service Manager are: Proven experience in a senior customer service or contact centre leadership role Strong people management skills, with experience leading leaders Data-driven with the ability to translate insight into action Excellent communication and stakeholder management skills Passionate about delivering outstanding customer experiences Benefits: • 5% Contributory Pension Scheme, • Medical Cashback Plan, • Life Assurance, • Onsite free car parking, • Subsidised staff canteen, • Cycle to work scheme, • Introductory Bonus scheme, • Free yearly flu vaccination, • Discounts on selected products and services We’re looking to move quickly on this role, so if you’re an experienced leader who can hit the ground running, apply today or get in touch for a confidential conversation. Don’t miss this opportunity to take on a high-impact role with real influence

Customer Service Supervisor Location: High Wycombe Salary: Competitive (DOE) Are you an experienced Customer Service Team Leader ready for your next step, or a Senior Outbound CustomerService Advisor looking to move into a supervisory role? I’m working with a growing and well-established medical equipment supplier and manufacturer in High Wycombe, who are looking to appoint a Customer Service Supervisor to support the Customer Service Manager and help lead a team of 12. This is a great opportunity to join a successful business where you can make a real impact, develop your leadership skills, and be part of a high-performing, supportive team. The Role As Customer Service Supervisor, you’ll be responsible for supporting the day-to-day running of the customer service team, ensuring high performance and an excellent customer experience across both inbound and outbound activity. You’ll play a key role in supporting the team, particularly within the outbound function, while working closely with field sales to ensure a smooth and consistent customer journey. With a product portfolio of over 35,000 items, you’ll also have the opportunity to drive cross-selling and upselling activity, so a commercial mindset is key. Key Responsibilities * Support the Customer Service Manager in leading a team of 12 * Coach and mentor team members to achieve targets * Drive high levels of customer satisfaction across all interactions * Oversee order processing, queries and account management * Handle escalated queries and complaints effectively * Collaborate with sales teams to strengthen customer relationships * Identify and maximise cross-selling and upselling opportunities * Contribute to ongoing process improvements About You * Experience in a Customer Service Team Leader or Supervisor role (or ready to step up) * Strong leadership and communication skills * Experience in a fast-paced, commercial environment * Comfortable working closely with sales teams * Proactive, organised and results-driven Experience within a medical, technical or product-led environment would be advantageous, but not essential