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Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our North Tyneside OR Gosforth contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our North Tyneside OR Gosforth contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our North Tyneside OR Gosforth contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team’s full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our North Tyneside OR Gosforth contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth). You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses, • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Trainee Account Manager Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! Trainee Account Manager Package: • A competitive basic salary of £30k, • Y1 OTE of £40k!, • Comprehensive support and training - both internal and external, • Excellent scope for progression, earning potential, professional and personal development, • Regular socials in a welcoming, inclusive atmosphere and regular charity events, • Incentive company holidays in the snow and sun!, • Lucrative incentive and bonus schemes, • Pension Trainee Account Manager Role: • Obtain a comprehensive working knowledge of their offering and the marketplace they operate within, • Support senior account managers with up and cross selling into larger accounts, • Independently manage and sell to lower spend accounts, • Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails, • Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution, • After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships Trainee Account Manager Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • Strong commercial awareness, • Self-motivated, with a strong desire to succeed, • Ambitious and determined Candidates must be eligible to live and work in the UK.Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver outstanding service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Portuguese (both written and spoken) is essential for effective communication with clients., • Excellent communication skills and a strong customer-oriented approach., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this amazing opportunity!

Rewards and Benefits on offer:.Working for a blue-chip company with a great team-based culture.The role is only working Monday to Friday- no weekends!.Home based position from day one!.World class training and development opportunities.The Company you will be working for:.MTrec is proudly representi

Mercier Consultancy MD is excited to announce a unique opportunity for a.Dutch Speaking Customer Service Advisor.Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture.As a part of our dedicated team, you will provide exception

Administration tasks may include capital activity and distribution-related work, review of financial transactions for Private Equity clients and liaising with clients and investors. The Client Relationship Manager role assists the GPFS International team in servicing our clients. Supporting client c

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! As a Senior Technical Account Manager, you will serve as a critical strategic partner and trusted advisor for our most complex and high-value customers. You will not only ensure their success with the Docker platform but also architect and drive their long-term digital transformation strategies in partnership with their leadership. You'll be the expert who shapes the future of their technical success by translating their business goals into impactful, long-term technical roadmaps. Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Docker's capabilities with their long-term business objectives. Act as the voice of the customer for the product and engineering teams, synthesizing and prioritizing feedback from multiple accounts to directly influence the Docker product roadmap. Conduct platform health assessments and maturity reviews, delivering best practices across Dockerfiles, images, CI/CD, registry strategy, and secure software supply chain governance. Guide customers on AI-assisted development workflows and operational governance, connecting Docker's AI capabilities to their broader platform strategy. Architect and execute complex adoption plans that address critical technical and business challenges. Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership. Mentor and guide junior TAMs, sharing best practices and contributing to the development of the broader Technical Account Management team. 4+ years of experience in a customer-facing technical role (e.g., Senior TAM, Principal Solutions Architect, DevOps Consultant), with a demonstrated track record of managing and expanding high-value enterprise accounts. Deep, hands-on expertise in containerization, CI/CD, infrastructure-as-code, and the broader cloud-native ecosystem. Proven ability to lead and orchestrate technical strategy for multiple, complex accounts, proactively identifying and resolving systemic issues before they become critical. Exceptional executive presence and communication skills, with a track record of building trusted relationships with C-level and VP-level stakeholders. Experience mentoring or leading a team of technical professionals. Bonus: Experience building or contributing to a formal TAM program. Complete onboarding and ramp-up training on Docker’s products, tools, and engagement frameworks. Shadow experienced TAMs and Solution Engineers on customer calls to learn engagement rhythms. Meet your portfolio of customers and understand their environments, goals, and success metrics. Build relationships with internal partners including Support, Product, and Sales. Review existing customer documentation and success plans to identify initial opportunities for impact. Take ownership of a customer portfolio and begin leading account engagements. Conduct your first technical or executive business reviews with guidance from your manager. Establish a cadence of customer check-ins, documenting key success milestones and adoption progress. Identify at least one process or content improvement that can scale customer engagement or reduce friction. Contribute to cross-functional discussions that connect customer insights with product feedback. Own the full lifecycle for a portfolio of strategic or enterprise customers, delivering measurable improvements in adoption and health scores. Build executive relationships and serve as the customer’s voice within Docker. Contribute to building the broader TAM engagement model through shared best practices and enablement resources. Demonstrate impact through increased customer value realization, renewal success, and platform expansion. Mentor new TAMs and participate in developing scalable frameworks for onboarding and customer engagement. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre. Demonstrated technical problem-solving proficiency. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team.

Grow the Zopa Auto Finance programme by developing new accounts within your network. Help shape the Auto Ops team by contributing industry knowledge. Work closely with the Commercial Team to support the Auto Partner Success strategy.

Our client, a growing social ad agency working with some of the most exciting e-commerce brands, is on the hunt for a Paid Social Account Manager. Paid Social Account Manager | E-commerce | Fully Remote (UK-Based) | £35,000. Love Paid Social? Got a knack for scaling e-commerce brands? This one’s

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Newcastle New build Hotel\n\nBasement construction\n\nFacades fit out\n\nCladding curtain wall\n\nSeptember\n\n2x Site Managers\n\n1x superstar PM

Bridgeman Recruitment Services (Agency) has been instructed to recruit for a skilled FLT Telehandler for a National Civil Engineering Contractor. You the candidate must hold a current CPCS card and have a minimum of 5 years experience.\nThis position is long term, for more information call Shaun at BRS

Customer Service Representatives - Call Centre Environment\n\nNewcastle\n\n£rate per hour dependent on relevant experience\n\nStart date: End July\n\nOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.\n\nThe ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills.\n\nYou will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems.\n\nWorking hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. \n\nComprehensive training will be given.\n\nOur client is looking for applicants with customer service experience, ideally in a contact centre. Banking or financial services experience would be ideal.\n\nFor a chance to work with an organisation with a standout reputation, apply today

Complaints Handler - Financial Services (Remote)\n Salary: From £30,000 per annum\n Location: Remote (must be UK-based)\n Contract: Permanent, Full-Time \n Shifts: Mon-Sat, 8am - 8pm, 40 hours per week\n Start Dates: Various throughout 2026\n\nMust have minimum 6 months end-to-end complaints experience in a financial services environment.\n\nAbout the Role\n\nWe are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development.\n\nYou will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage.\n\nTraining & Development\n\n2 weeks initial training\n2 weeks Grad Bay supported environment\nOngoing development through structured training and coachingKey Responsibilities\n\nHandle and resolve customer complaints in line with regulatory requirements and internal policies\nInvestigate complex cases, ensuring fair and timely outcomes within SLA deadlines\nCommunicate clearly with customers via phone, email, and written correspondence\nPrepare reports, letters, and case documentation to a high standard\nManage multiple cases effectively, prioritising workload and deadlines\nIdentify potential customer retention or improvement opportunities\nMaintain accurate records and produce data-driven reports\nAdhere to compliance frameworks, risk controls, and internal procedures at all timesEssential Experience\n\nMinimum 12 months' complaint handling experience in a UK financial services regulated environment\nStrong verbal and written communication skills\nExcellent telephone manner with the ability to build rapport and trust\nProven ability to manage workloads and meet deadlines\nSkilled in objection handling while maintaining professionalismBackground Checks\n\nAll offers are subject to satisfactory completion of:\n\nRight to Work in the UK\nCriminal Record Check\nCredit Check\nCIFAS and Sanctions Checks\nAny additional role-related screeningWhy Join Us?\n\nFully remote working\nStructured onboarding and support\nCompetitive salary\nOpportunity to grow within a regulated financial services environment\nDynamic and fast-paced role with real impact \n\nDisclaimer\n\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

CPCS / NPORS Telehandler Operator required in Newcastle.\n\nSuitable candidates must hold a valid CPCS / NPORS and have relevant site experience on the machine.\n\nDuration: 11-13 Weeks.\n\nWork Hours: 7.30am - 4.30pm Monday - Thursday\n\nDuties: Unloading of material stillages from delivery vehicles and distribution across site. Tidying / stacking of materials to maintain work area. Loading vehicles for collection of surplus materials.\n\nTo apply, please contact Chantelle at CDM\n\nCDM Recruitment Ltd are an equal opportunities employer

As Site Manager, you will take full responsibility for the management and supervision of construction projects. You will ensure all works are delivered safely, efficiently, and in line with client requirements, project programmes, and company standards.\n\nReporting to the Contracts Manager, you will coordinate site teams, manage resources, and liaise with all key stakeholders throughout the project lifecycle.\n\nCore Values\n\nIntegrity\n\nAct with honesty and strong ethical standards while fostering positive working relationships.\n\nRespect\n\nPromote trust, accountability, and teamwork across all levels.\n\nPride & Passion\n\nTake ownership of your contribution and demonstrate commitment to excellence.\n\nQuality\n\nDeliver work in accordance with QEMS and industry best practices.\n\nInnovation\n\nEmbrace new methods to improve efficiency and support continuous improvement.\n\nKey Responsibilities\n\nLead and supervise construction activities to ensure projects are delivered on time, within budget, and to required quality standards.\n\nLiaise with clients, consultants, design teams, and supply chain partners to ensure alignment on objectives and progress.\n\nMonitor project costs, margins, and resources in collaboration with Quantity Surveyors.\n\nReview designs and identify value engineering opportunities to improve efficiency and reduce costs.\n\nPrepare and manage site documentation, including reports, drawings, schedules, and lookahead programmes.\n\nCoordinate subcontractors and suppliers to ensure smooth site operations and programme adherence.\n\nRecord and communicate site instructions, updates, and issues effectively.\n\nConduct regular safety inspections and ensure full compliance with HSE regulations and company policies.\n\nMaintain quality control in line with QEMS procedures and proactively resolve issues.\n\nAnticipate risks and challenges, implementing solutions to maintain progress.\n\nSupport contract processes, permits, and project close-out, including snagging and defects using Audit Brick.\n\nBuild and maintain strong relationships with internal teams and external stakeholders.\n\nNote: Responsibilities may evolve in line with business needs.\n\nContinuous Improvement & Leadership\n\nIdentify challenges and implement innovative solutions to improve project delivery.\n\nContribute to the development and improvement of QEMS procedures.\n\nPromote collaboration and teamwork across all stakeholders.\n\nEnsure compliance with company policies, procedures (including IP06), and professional standards.\n\nParticipate in training and continuous professional development initiatives.\n\nGeneral Requirements\n\nMaintain strict confidentiality of company and client information.\n\nCommunicate professionally in both written and verbal formats.\n\nDemonstrate strong organisational skills and the ability to prioritise workloads.\n\nPerform effectively under pressure and meet tight deadlines.\n\nAdhere to company values, processes, and QEMS standards.\n\nReport any visits from external agencies (e.g., HSE) to line management immediately.\n\nPerson SpecificationQualifications (Essential)\n\nSMSTS\n\nCSCS Managers & Professionals Card\n\nScaffold Awareness\n\nFirst Aid\n\nExperience & Skills (Essential)\n\nStrong attention to detail\n\nLeadership and team management skills\n\nExcellent communication and customer service skills\n\nAbility to work collaboratively\n\nKnowledge of construction and building processes\n\nFlexible and adaptable approach\n\nAbility to work under pressure and accept feedback\n\nBasic IT and digital competency\n\nExperience (Desirable)\n\nPrevious experience in the construction industry\n\nCertifications (Essential)\n\nValid CSCS Card\n\nSMSTS\n\nFirst Aid at Work\n\nManual Handling\n\nFire Marshal\n\nAsbestos Awareness\n\nEnvironmental Awareness\n\nAbrasive Wheel\n\nPASMA\n\nRAMS\n\nSafe Working at Height & Temporary Works Awareness

Job Description:\n\nJOB DESCRIPTION\n\nProject Manager – Construction\n\nRole Overview\n\nAs Project Manager, you will be responsible for overseeing all aspects of site management, ensuring project performance meets contractual requirements and delivery targets.\n\nYou will ensure projects are completed on time, within budget, and to the required quality standards. This role reports directly to the Construction Manager.\n\nKey Responsibilities\n\nCoordinate and manage site activities alongside the Construction Manager to deliver projects to specification, programme, and budget.\n\nTake full responsibility for Health & Safety compliance and initiatives on site.\n\nLead and manage site teams, including employees and subcontractors, to meet and exceed project objectives.\n\nAct as the main point of contact for clients, ensuring effective stakeholder management.\n\nCommunicate clearly with internal and external stakeholders to resolve issues and provide timely updates.\n\nEnsure all day work sheets are checked and signed in accordance with company procedures.\n\nManage labour resources within tender allowances to meet programme requirements.\n\nCoordinate with procurement teams to ensure timely delivery of materials and plant.\n\nMonitor workmanship quality and report any issues prior to subcontractor payment.\n\nTrack project progress against programme and report delays or disruptions.\n\nLiaise with design and support teams to ensure timely provision of drawings and information.\n\nRecord all site instructions in line with company procedures.\n\nSubmit weekly documentation to the office in line with deadlines.\n\nReport any damage to existing services immediately.\n\nPrepare and present progress reports at site meetings.\n\nAttend management meetings to review cost/value performance.\n\nManage snagging and defect processes to ensure project completion standards are met.\n\nParticipate in weekly planning meetings to coordinate labour, plant, and priorities.\n\nNote: Responsibilities may evolve in line with business requirements.\n\nContinuous Improvement\n\nYou will contribute to the ongoing development of the business and Construction Department by:\n\nIdentifying issues and proposing effective solutions.\n\nEnsuring compliance with QEMS procedures and supporting their improvement.\n\nPromoting teamwork across internal and external stakeholders.\n\nMaintaining compliance with company processes (including IP06).\n\nActively engaging in training and professional development.\n\nGeneral Requirements\n\nMaintain strict confidentiality regarding company and client information.\n\nWork safely and in compliance with company policies and HSE regulations.\n\nCommunicate clearly and professionally, both verbally and in writing.\n\nMaintain a professional appearance at all times.\n\nDemonstrate initiative, organisation, and the ability to work independently.\n\nPrioritise tasks effectively and meet strict deadlines with attention to detail.\n\nShow flexibility, enthusiasm, and a proactive approach to work.\n\nDevelop a strong understanding of company structure, values, and QEMS.\n\nReport any visits from external agencies (e.g., HSE) to line management immediately.\n\nPerson SpecificationQualifications\n\nEssential:\n\nDegree in Construction or equivalent qualification\n\nSMSTS\n\nCSCS Managers & Professionals Card\n\nFirst Aid\n\nExperience & Skills\n\nEssential:\n\nStrong leadership and team management skills\n\nClient-focused approach\n\nHigh attention to detail\n\nAbility to work collaboratively\n\nAdaptable and responsive to change\n\nAbility to perform under pressure\n\nKnowledge of production processes\n\nIT literate (Excel, Word, PowerPoint)\n\nDesirable:\n\nPrevious construction industry experience\n\nExperience with programming tools (e.g., Asta Powerproject)\n\nSafety & Compliance Certifications\n\nAsbestos Awareness\n\nRAMS\n\nSafe Working at Height\n\nEnvironmental Awareness (SEATS)\n\nFire Marshal\n\nManual Handling\n\nTemporary Works Coordinator\n\nScaffold Inspection\n\nCOVID-19 Safety (SS+)

Join Us as a Temporary Customer Service Advisor!\n\nAre you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future!\n\nContract Details:\n\nType: Temporary\nDuration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload)\nHours: Monday to Friday, 8:00 AM - 6:00 PM\nLocation: Fully remote \n\nWhy Join Us?\n\nBe part of a dynamic team that thrives on providing exceptional customer service!\nWork from the comfort of your own home while helping students achieve their educational goals.\nPerfect for students, educators, or professionals seeking short-term summer employment! \n\nYour Role:\nAs a Customer Service Advisor, you will:\n\nAssist prospective students by submitting applications and answering their queries via phone.\nProvide clear, accurate, and empathetic information about the admissions process.\nEnsure every customer receives a professional and supportive experience.\nMaintain meticulous records in compliance with data protection regulations.\nShine in a high-pressure, time-sensitive environment, where every call counts! \n\nWhat We're Looking For:\nWe need passionate individuals who possess:\n\nStrong customer service skills and a compassionate approach.\nThe ability to stay calm and resilient under pressure.\nFluency in spoken and written English.\nA keen eye for detail and a commitment to quality.\nAvailability for the full duration of the assignment (August 10 to August 17, 2026).\nProficiency in PCs and general IT systems, including Microsoft Office applications (Word, Excel, Outlook).\nFamiliarity with higher education processes is a plus (training provided).\nGCSE English at grade C or above (or equivalent).\nThe right to work in the UK.Technical Requirements:\nTo succeed in this role, you'll need:\n\nA personal laptop or PC running Windows 11 or above (sorry, Apple devices, Chromebooks, and tablets are not compatible).\nUp-to-date antivirus software installed.\nA functioning headset (speakers not permitted).\nAccess to a quiet, distraction-free home working environment. \n\nReady to Make an Impact?\nIf you're excited to assist students on their educational journey and meet the qualifications listed above, we want to hear from you! Apply now and take the first step toward a fulfilling temporary role that makes a difference.\n\nLet's create futures together! Join us and help shape the next generation of students!\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Would you like to make a difference to someone’s life?\n\nAre you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis?\n\nIf you said yes to these questions then this challenging yet rewarding role is for you.\n\nWe are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. This is an office-based Telephone role in our Gateshead office and work from home will not be available.\n\n \n\nRole: Telephone Customer Service Expert \nSite: Tyne River House Gateshead, NE11 9SZ\nStart Date:03.08.2026\n\nContract: Full-Time \nTraining Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm)\n\nHours: 37.5 hours per week\nShifts: Monday – Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 )\n\n \n\nNO WEEKEND WORKING and NO BANK HOLIDAYS. \nSalary: £24,784.50\n\n \n\nWhat does my role involve?\n\n \n\nYou will be working in a lively, vibrant and rewarding environment.\n\nYour day will start by signing into your systems, making sure you are ready for the fast paced day ahead.\n• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.\n• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. \n• You will make a difference to people’s lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work.\n\n \n\nWhat do we need from you?\n\n \n\nStrong verbal and written skills with the ability to show attention to detail\n\nAbility to establish excellent customer relationships in a fast-paced environment.\n\nA can-do attitude with the ability to interact with lots of different people.\n\nProfessional and friendly telephone manner with the ability to show empathy when needed.\n\nCustomer Service experience.\n\nExperience of working within a target driven environment to a high standard\n\nPC skills, and the ability to navigate multiple systems competently, with ease\n\nA good consistent typing speed and the ability to multi task.\n\nTake ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.\n• Ability to work within a fast paced, challenging and rewarding environment.\n\n \n\nWhat you get from us -\n\n \n\nPerks at Work – Savings Discounts / Free Online Classes\n\nHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice\n\nCritical Illness – up to £10,000\n\nCycle to Work Scheme\n\nEyecare support voucher\n\nHoliday Purchase Scheme\n\nLength of Service Awards\n\nWorkplace Pension\n\nMonthly Inspire Awards – For the best of the best\n\nRefer-A-Friend earns up to £1,200 for you\n\nMonthly Wellbeing Webinars\n\nDedicated Employee Experience Progress – Here to support TP journey \n\n \n\n \n\nThe role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS).\n\n \n\nIf your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks:\n\n \n\nIdentity check\n\nNationality and Immigration Status (including the entitlement to undertake the work we are offering)\n\nBasic Criminal Records Check\n\nEmployment/Academic History Check - for a period three years leading up to your application. \n\n \n\nWe will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us.\n\n \n\nPlease note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed\n\n \n\nIf you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!\n\n \n\n#Priority

Rewards and Benefits on offer:\n\n You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.\n\n You will also be required to work every other Saturday, from 09:00 – 13:00.\n\n A permanent contract from day one.\n\n Working with a friendly customer base.\n\n Superb team culture – everyone is very friendly, warm, and welcoming.\n\n An excellent training programme for the first 4 weeks.\n\n Option for hybrid working, following successful completion of probation/training period.\n\n Newcastle based offices.\n\n Car Parking facilities onsite.\n\n 25 days holidays + bank holidays increasing to 28 after 5 years\n\n Cycle to work scheme\n\n Free Flu Jabs around flu season for those that wish to have them\n\n Metro pass season ticket loan\n\n EAP – Employee Assistance Programme\n\n Company Pension Scheme\n\n A very secure, very well-established employer, with long term career progression.\n\nYour New Career Opportunity:\n\nMTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.\n\nThey are now looking to recruit a permanent Customer Service Representative as soon as possible to join their highly trained team and to work in an unbelievable office environment.\n\nIf you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.\n\nYou will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity.\n\nThe job you will be doing:\n\nManaging inbound telephone calls from clients and prospective clients.\n\nOffering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium.\n\nResponding to customer emails.\n\nAssisting with technical queries.\n\nCompetent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner.\n\nFirst line response to incoming calls\n\nAccurately and speedily set up new claims\n\nAccurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits.\n\nProfessional handling of calls to ascertain liability and move forward in a positive manner.\n\nRecord all relevant information to reduce potential costs and identify indemnity concerns.\n\nMakes outbound calls when appropriate\n\nApplies relevant notes to claims so that the next handler is fully aware of salient points of claim.\n\nAccurately setting up of new claims with all preliminary tasks completed.\n\nProactively manages third party captures.\n\nCommunicates with brokers where necessary.\n\nAbout you:\n\nExperience within a customer service type background – ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open.\n\nAn essential requirement is being able to demonstrate good longevity and tenure in your job roles.\n\nExperience of service-based sales, where you have crossed sold or up sold a product or service. The requirement is not out-bound sales or cold calling.\n\nConfident telephone manner and to be able to present to your customers in a clear and concise manner.\n\nStrong spoken and written communication skills.\n\nYou must be IT iterate and be able to provide a customer service response via emails where required.\n\nKey qualities to possess for the role are a positive, friendly and customer orientated attitude\n\nHigh attention to detail\n\nStrong time management and organisational skills\n\nA pro-active attitude with a self-starter attitude\n\nYou will be looking for a long-term career move

Customer Service Advisor\n\nNewcastle\n\nWe're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into a career filled with warm and hot inbound calls, surrounded by a delightful culture where every interaction is a pleasure.\n\nThis role offers a chance at a rewarding career with an exciting property developer, but here's the best part - you don't need prior property experience! We welcome applicants from all backgrounds who are passionate about delivering exceptional service and making a difference in people's lives.\n\nWhat You'll Do:\n\nBe the friendly face of our client's company, providing expert guidance and information on their amazing homes available for rent - including key details such as pricing, layouts and features.\nHandle warm-hot inbound enquiries only, ensuring every customer feels valued and heard.\nLog all enquiries accurately and quickly into the CRM system, maintaining up‑to‑date and compliant records.\nQualify leads confidently against set criteria to ensure customers are matched to the right homes.\nUtilise your exceptional communication skills to build strong relationships and rapport with prospective tenants.\nWork closely with our onsite teams to seamlessly coordinate viewings and assist with remote tours, ensuring customers receive top‑notch service every step of the way.\nMake occasional outbound follow‑up calls using the applicant database to progress warm leads where appropriate.\nKeep abreast of the latest developments, pricing updates and key messages from our client, empowering you to answer questions with confidence.\nCarry out simple system checks and updates to ensure records remain accurate, tidy and audit‑ \n\nWhat We're Looking For:\n\nA customer‑focused person with a passion for delivering outstanding service.\nExceptional listening skills and a knack for building rapport over the phone.\nStrong IT proficiency, including Outlook, Word and Excel, with the ability to learn new software quickly.\nA motivated self‑starter who thrives in a fast‑paced environment and adapts well to change.\nExperience managing a high‑volume workload, with excellent time management and organisational skills.\nA team player with a keen eye for detail and strong accuracy in your work. \n\nYour Working Hours:.\n\n35 hours per week on an alternating bi‑weekly pattern:\n\nWeeks 1 & 3: Monday to Friday: 09:00 - 17:00\n\nWeeks 2& 4: Tuesday to Friday: 09:00 - 17:00 and Saturday: 09:00 - 16:00\n\nWhat You'll Get in Return:\n\nA basic salary of £24,000\nA great working culture with like‑minded individuals\nA proven career path with opportunities to progress\nA fantastic benefits package

We’re looking for a number of new Account Managers to join our business development team. Becoming the primary point of contact for client questions, orders, and account support.

Are you fluent in Italian and searching for an exciting remote opportunity in Greece? At. Italian Speaking Customer Representative. Deliver outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed with professionalism and care.

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let’s make content discovery simple, powerful, and inspiring! As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor. From day one, you’ll lead seamless onboarding experiences, guide complex product integrations, drive adoption, and ensure smooth day-to-day operations. You’ll troubleshoot technical challenges, work closely with cross-functional teams across Europe, and run strategic check-ins to ensure clients extract maximum value from Simply.TV. This role is ideal for candidates with a strong engineering or technical background, capable of working confidently with software systems, APIs, and product integrations. You’ll rapidly develop a deep understanding of our platform, design practical solutions for clients, and guide them through technical implementations and ongoing optimization. Beyond client support, you’ll convert field insights into actionable improvements—translating technical requirements into product enhancements and collaborating closely with Product, Implementation, and Sales teams. You’ll also identify opportunities for growth through technical upselling and solution expansion. Your success will be measured by the technical value you deliver, your ability to solve client challenges, and the lasting impact you create on client operations—while continuing to build strong client relationships. You'll thrive in this role if you: • Serve as the primary technical and commercial contact for clients, guiding them through software integrations and platform usage., • Work autonomously across time zones, staying organized, proactive, and solution-oriented., • Help clients maximize the value of Simply.TV by identifying technical improvements, optimizations, and upsell opportunities., • Monitor client systems and operations, anticipate risks, and coordinate technical fixes with Product and Engineering teams., • Translate client technical requirements into actionable solutions, ensuring smooth implementation and adoption., • Maintain clear documentation of interactions, plans, and action items., • Stay up to date on product updates, technical trends, and media technology, anticipating client needs., • Demonstrate a passion for technology and media innovation, with a proactive, adaptable approach and a strong ability to learn quickly. You'll thrive in this role if you: • Hold a university degree in Engineering, Technology, Computer Science, or equivalent practical experience., • Bring 0–3 years of experience in client-facing technical roles, such as Technical Account Management, Customer Success Engineer, Solutions Engineer, or Sales Engineering, ideally in B2B SaaS or telecommunications., • Demonstrate the ability to analyze client needs, troubleshoot technical challenges, and translate requirements into actionable solutions., • Show a genuine passion for technology, media innovation, and problem-solving in fast-paced environments., • Exhibit proactive, hands-on learning and adaptability, with good communication skills for collaborating with clients and internal teams., • 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content., • 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction., • 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork., • 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily., • 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures., • Language(s): Both German and English (fluent), • Reports to: Head of Technical Account Management, • Employment Type: Freelancer, • Location: Madrid, Spain (preferred) OR Portugal, Germany, Austria, Poland, UK, • Type of Collaboration: Freelancer setup ( Fulltime-40hrs/week) Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).

You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributi

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the h

We are seeking a skilled Google Ads Specialist (PPC Account Manager) with a strong background in managing Google ad campaigns within an agency setting. Google Ads: 4 years (required)). Proficiency in using Google Ads Manager and other related tools.

I'm currently recruiting for with a leading insurer to work within their key accounts team. Given their exciting growth plans, they're looking to bring on a commercially-minded and strategic individual to manage a panel of established broker which sits within the top 10 - the broker panel will be al

Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care. German Speaking Customer Representative. Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Provide solutions to customer issues, ensuring satisfaction and timely resolution.

Processing and filing driver documentation.

Are you fluent in Norwegian and eager for a fantastic opportunity to work abroad? At Mercier Consultancy MD, we are excited to welcome a committed and enthusiastic Norwegian Speaking Customer Representative. This role offers the incredible benefit of paid relocation to Greece, where you can enjoy a beautiful environment while helping our clients with their needs. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring all inquiries are addressed with care and professionalism., • Communicate effectively through a variety of channels, including phone, email, and chat., • Become familiar with our client systems to provide efficient and high-quality service., • Collaborate with your team to ensure the prompt resolution of customer issues., • Fluency in Norwegian (both written and spoken) is required for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new tools and technologies tailored for remote work., • Self-motivated, proactive, and comfortable in a fast-paced environment., • Open to relocating to Greece for this remarkable opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Role: Account Manager. As the Account Manager, you will manage client relationships and service delivery for a portfolio of. Experience in account management of I&C clients.

Take charge of a £2M territory and grow your sales career with uncapped earnings and full control of UK accounts. You'll decide the strategy, plan your own visits and shape customer relationships with your expertise. With 4 days a week in the field, you'll have the freedom to focus on high-value accounts while a strong internal sales team backs you from the office. There's also an industry-leading technical team ready to join you on-site, where specialist knowledge can close bigger deals. Monthly commission and an annual bonus scheme mean your sales success will directly boost your take-home pay by up to £10,000. You'll also get a choice of company car or car allowance, including Electric Vehicle options, plus an iPhone and laptop to stay connected. Standard hours, 25 days' holiday and optional healthcare plans give you structure and peace of mind, while regular appraisals and targeted development plans keep your career moving forward. Whether it's online training or instructor-led workshops, you'll have everything to sharpen your skills and increase your impact. What you'll do Manage and grow a customer base across Coventry and Milton Keynes, building strong relationships and increasing product range adoption. You'll identify new opportunities, follow up on marketing leads and use your networking to expand your territory. You'll work closely with internal and technical teams to deliver the right solutions, becoming a trusted advisor to customers in the industrial automation and control sector. What you'll need • Experience in technical sales, ideally in automation or control solutions, • Strong communication and relationship-building skills, • A track record of meeting or exceeding sales targets About the company You'll be joining one of the UK's leading distributors of industrial automation and control products, with over 250 associates across the UK. The business is always moving forward, encouraging development and progression for both individuals and the company. Acquisitions and growth help strengthen the team's skills and offerings, ensuring you'll be part of a company that supports your career advancement. Please click the Apply button. Don't worry if your resumé isn't up to date. Just send what you have, and we'll deal with that later. Just make a note of where you are and your job title in the cover letter free text. You can also connect with me, Mark Hopkins, at Thomas Lee Recruitment, on LinkedIn (or find my website - all comms lead to me). Every application receives a response.

Are you a Bid Coordinator or Bid Manager looking for a new challenge?.

Basic understanding of customer service principles. Provide excellent customer support and resolve inquiries. Help maintain company standards and practices in all customer interactions.

ACS are recruiting for a Global Account Manager.

Field-based covering: BB, BL, OL, M, SK, CW postcodes.Competitive Salary + Car + Bonus + Benefits.Marshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape marke

We’re seeking a Channel Account Manager for Europe to drive partner acquisition and regional scale through distributors and resellers. You bring strong experience building distributor-led channel ecosystems across Europe and working closely with local and regional resellers to accelerate market co

Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria). This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort o

This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vac

Tax and Accounts Manager – Accountancy Practice Location: Tunbridge Wells, Kent Salary: £50,000 – £65,000 (dependent on experience) Job Type: Full-Time, Permanent Are you an ACA, ACCA or CTA qualified accountant with a strong background in both tax and accounts? Do you have proven experience managing a client portfolio within an accountancy practice? Are you seeking a career move that offers progression and the potential for future leadership? If the answer is yes, this opportunity could be the perfect next step. A leading and well-established accountancy practice in Tunbridge Wells is looking to appoint an experienced Tax and Accounts Manager. The role is being handled exclusively by Andy Irvine, a specialist accountancy recruiter with extensive experience placing professionals into top-tier firms across the South East. This reputable practice is known for delivering tailored compliance and advisory services to a diverse client portfolio, including SMEs, owner-managed businesses and high-net-worth individuals. The successful candidate will join a dynamic and collaborative team, taking on a newly created position with genuine scope for development and future progression. Key Responsibilities: • Managing a diverse portfolio of clients across multiple sectors, • Reviewing and signing off statutory accounts and tax returns (both personal and corporate), • Providing high-level tax planning and advisory services, including CGT, IHT and remuneration strategies, • Acting as a primary point of contact for client queries and relationship management, • Supporting directors with complex tax matters and business advisory work, • Mentoring and supervising junior staff and semi-seniors within the team, • Liaising with clients, HMRC and external stakeholders Candidate Profile:, • ACA, ACCA or CTA qualified (or equivalent), • Strong experience within a UK accountancy practice environment, • A well-rounded background in tax compliance, tax planning and statutory accounts preparation, • Comfortable managing client relationships and advising business owners, • Strong communication skills and a commercial, client-focused mindset, • Able to lead and mentor team members and support staff development Benefits:, • Competitive salary: £50,000 – £65,000 (DOE), • Annual bonus scheme, • Flexible working hours and potential hybrid arrangements, • Clear path for progression, with long-term leadership potential, • Ongoing CPD and training support, • On-site parking and modern, centrally located offices in Tunbridge Wells This is a rare opportunity for a Tax and Accounts Manager to join a forward-thinking practice that values its people and prioritises long-term growth and development. For a confidential conversation or to apply, please contact: Andy Irvine ?? T: ?? E: Keywords: Tax Manager, Accounts Manager, Practice Accountant, CTA, ACA, ACCA, Tunbridge Wells jobs, Kent accountancy jobs, Tax and Accounts roles, Accountancy Practice recruitment. Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.