Customer Service jobs in HounslowCreate job alerts

ACCOUNT MANAGER - LONDON - UP TO £40k - HYBRID Robert Half are thrilled to be working with an award-winning client in their search for a Senior Account Executive/Account Manager to join their thriving PR team, offering hybrid working and up to £40,000! This is a fantastic opportunity for someone who thrives on building strong client partnerships, developing engaging content and driving creative ca... ZIPC1_UKTJ

Please note that this post is funded for the 2026/27 academic year onwards so the successful candidate would not be expected to commence in post prior to August 2026. The Commercial Industries and Access School at Kingston College is seeking a Sessional Lecturer to teach Aviation, Cabin Crew and Travel & Tourism courses across a range of levels and to act as a personal tutor within the curriculum area. You’ll deliver engaging and inspiring lessons that prepare learners for progression to higher education and careers in the aviation, travel and tourism industries. As the courses are predominantly coursework-based, we are seeking an innovative practitioner who can design engaging assignments that motivate learners. Following our agreed schemes of work, assessment schedules and student monitoring processes, you’ll assess learner progress and contribute to internal quality assurance and standardisation activities in line with awarding body requirements. You will also support external quality assurance processes as required. We’re looking for a candidate with a degree or relevant professional qualification in Aviation, Travel & Tourism, Tourism Management, Airline Operations, Hospitality Management or a related discipline. You’ll hold a recognised teaching qualification, or be willing to work towards one, and have substantial experience teaching Aviation, Cabin Crew, Travel & Tourism, or related programmes, including BTEC and/or NCFE qualifications. You’ll have strong links with industry, external agencies and validating bodies, together with a sound understanding of academic quality standards. Above all, you will bring energy, enthusiasm and a genuine passion for both your subject area and education. With high personal standards and expectations and the ability to support, motivate and empathise with learners, including monitoring their progress, you will have good planning, preparation, organisational and administrative skills, with good attention to detail. The successful candidate will be eligible for any increase in salary as a consequence of the annual cost of living review that will be implemented in the new academic year. Closing date for the return of completed applications is22nd June 2026. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits package is pro-rated for part time staff. South Thames Colleges Group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

JobTitle:ParttimeorFulltimeProductAccountManager - IN OFFICE ROLE Location:Kingston,Surbiton,Esher,Twickenham,Teddington,HamptoCourt,HamptonHill,EastMolesey,ThamesDitton Salary:£30,000-£55,000pa OurclientisseekingadrivenandselfmotivatedAccountManagertoworkonexistingclientwithsomenewbusinesswithintheluxurygoodsspace.Awellknownbrandthatmanufacturesanddesignsitsownproducts,thisisanexcitingopportunity. Po... ZIPC1_UKTJ

The Heathrow Shared Apprenticeship Scheme is a Heathrow Airport sponsored initiative that links local residents with one of the many supply chain partners at the airport. K10 manage this growing scheme and are looking to recruit a new Recruitment Account Manager to help them deliver this exceptional initiative. K10 Apprenticeships operate within the construction, utilities and infrastructure indust... ZIPC1_UKTJ

Paywall & Sales Operations Lead Surbiton, Surrey (Office-based) £28,000 rising to £30,000 after probation + up to £6,000 bonus (OTE £36,000) We are currently working with a digital marketing agency who specialise in the social media management of online content creators. This is a varied role combining operations, performance management, data analysis and team leadership. You'll manage a portfolio of ... ZIPC1_UKTJ

Customer Service Advisor Customer Service Advisor - Temporary Role (6 Months) We’re currently recruiting for Customer Service Advisors to support a high-profile project assisting retired employees with accessing their benefits. Key DetailsLocation: Waterside (5 days onsite - non-negotiable) Start Date: ASAP (target 15th June 2026) Contract Length: 6 months (potential to extend) Working Hours: Monday to Friday, 9am - 5pm • Pay Rate:, • PAYE: £15.15 basic / £17.43 (premium rate), • Umbrella: £20 per hour Role OverviewYou’ll be handling inbound calls from retired employees who need help resetting passwords and accessing services such as pensions, holiday benefits, and staff travel.Call volume: 50-100 calls per day Average call time: Around 10 minutes Full training will be provided This is a key support role during a period of increased demand, with call volumes rising significantly. What We’re Looking ForAt least 1 year of customer service experience (phone or face-to-face) Good communication and problem-solving skills Basic IT skills (Teams, Outlook, general systems) Ability to learn new systems quickly Important Information Candidates must be available immediately You’ll need to pass a DBS check and complete compliance quickly Ideally located within a reasonable commute to Waterside#4802867

📍 We’re Hiring – Ocean Freight Customer Service Representative (Import & Export) | LHR We are looking for a detail-oriented and proactive Ocean freight Customer Service Representative to join our team at LHR. location: London Heathrow Airport -United Kingdom OFFICE & WAREHOUSE - 9 Blackthorne Road, Poyle, Slough, SL3 0DQ This role covers both Import and Export, offering a well-rounded opportunity within the logistics operations space. Job Description – Ocean Freight Customer Service Representative ✅ Follow-up on operational import flow • Check and confirm bookings with customers., • Provide carrier booking instructions., • Check pre-alerts for complete information and inform customers., • Check vessel arrival status and inform arrival notices to customers., • Check the HBL/MBL status to ensure proper release of shipments., • Prepare customs clearance in a timely and accurate manner., • Prepare trucking orders in a timely and accurate manner., • Collect POD’s after delivery is completed., • Report all kind of exceptions to customers or counter offices., • Update milestones timely in the system., • Update all PO’s for vendor payments timely in the system., • Create and send invoices for timely and accurate billing as per company standard 🔁 Export Operational Flow: • Process supplier bookings and inform overseas stations when applicable., • Process carrier bookings based on vessel schedule and rate agreements., • Process export customs clearance with suppliers and customs broker., • Process pre-carriage with selected trucking vendors., • Process HBL/MBL draft instructions., • Process final BL’s after confirmation and vessel sailing., • Process AP/AR billing to complete the files., • Create complete pre-alerts to overseas stations and customers., • Report all kind of exceptions to customers or counter offices., • Update milestones timely in the system. 🌍 Cross-trades Flow (Back-up Job Function): • Closely monitor information flow and milestones from origin and destination office., • Inform customer about schedules and exceptions., • Complete AP/AR billing as per company standard. 📌 Other Important Tasks in the Job Scope: • Ensure completeness of files (digital and hardcopies)., • Ensure clear SOP’s and documentation together with the sales team for excellent customer implementation., • At all times communicate with customers, vendors and Morrison staff in a proactive and professional manner., • Support (inside) sales with obtaining or quoting rates when requested., • Prepare or verify reports after request from management., • Conduct a proper file-check to ensure timely and accurate figures in the monthly closing. 🌟 What We Offer: • We are an equal opportunity employer., • A competitive salary package and secondary benefits, like pension, holiday gift, team building activity, end year dinner, etc., • You are taking part in our company Profit Share Program., • Ability to develop and grow within the company., • Opportunity for Professional Development through Morrison Express Academy. 💬 If you are experienced in logistics operations and ready to take on a dynamic role covering both import and export flows, we would love to hear from you! #Hiring #LogisticsJobs #CustomerService #ImportExport #LHR #SupplyChain #FreightForwarding

Contract Chair Co. is the UK’s leading B2B supplier of European hospitality furniture. Our clients include hospitality businesses of all types, as well as design practices and other hospitality industry intermediaries, mostly based in the UK, with others in the EU, the Middle East, and U.S.A. From our head office in Hammersmith, our friendly team helps designers deliver stunning hospitality projects and provide an exceptional sales and customer care experience. Responsibilities: • Select furniture products from our extensive range, ensuring they meet the specific requirements of our customers., • Collaborate with factories, coordinating specifications and arranging samples and swatches., • Oversee logistics solutions, ensuring timely and efficient delivery of products., • Complete tender documents and accurately interpret and analyze layout plans., • Handle inquiries for bespoke furniture items, providing knowledgeable solutions., • Maintain regular communication with designers and other customers, actively facilitating opportunities. Requirements: • Possess an eye for design, coupled with critical thinking skills., • Demonstrate proficiency in numeracy and literacy., • Exhibit professionalism and maintain a strong work ethic., • Ability to collaborate effectively with colleagues in the same department., • Preferably have prior experience in the design industry. Please note that this position is primarily office based. At The Contract Chair Co, we value individuals who are passionate about delivering exceptional customer experiences. If you are a motivated and detail-oriented professional, ideally with a background in design, we encourage you to apply for the position of Account Manager. Join our team and contribute to our commitment to providing outstanding furniture solutions. Benefits: • Health insurance, • Company pension scheme, • 20 days holiday plus bank holidays and Christmas break, • Salary range from £30-36,000

Excellent communication and relationship building skills.

Customer Service ManagerAre you an experienced customer service leader ready to shape, lead and elevate a non-performing team within a technically complex environment?We are seeking a Customer Service Manager to take ownership of a multichannel customer service operation, supporting both core and af

The Commercial Industries and Access School at Kingston College is seeking a Sessional Lecturer to teach Aviation, Cabin Crew and Travel & Tourism courses across a range of levels and to act as a personal tutor within the curriculum a.

Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. Answering incoming calls from customers or healthcare professionals. Making outgoing calls arranging deliveries for customers.

Call Handler - Social Housing Repairs and Maintenance.To be considered for this position you must have experience working within a similar role in social housing, repairs & maintenance or facilities maintenance!.Are you an experienced Call Handler within the social housing sector? Do you have im

Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Act as the main escalation point for

As a Customer Service apprentice, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Full time on the job training working with third party supplier, you will build on your customer service skills and qualify with a leve

Overall Purpose of the Role;To own the Customer Journey for a defined geographical area working across Delice de France business channels to ensure best possible experience for our customers. What is it like to do this role;Varied! This role will provide the opportunity to work with a large variety of customers and across all customer facing departments, ensuring that Delice de France are meeting & exceeding customer expectations providing a seamless experience and easy to do business with approach. Hours: 08:00 to 17:00 Breaks to be confirmed. These are unpaid. 40 hours per week over 5 days. Monday to Friday (with requirements for a Sunday rota). The work week starts on a Sunday, if an employee works on a Sunday they will have a Day of Rest during the week will be organised with the Customer Engagement Supervisor(s). Salary: £27,000.00 per annum. Holidays: 33 Days (25 + 8 Days Bank Holiday). The holiday year starts from January to December. • Holidays are not allowed to be carried over to the next year., • Customer Engagement Team are required to work Bank Holidays which will be according to a rota. If an employee works on the Bank Holiday they will be entitled to a Day in Lieu. Benefits • Company Pension., • Life Assurance., • Free Onsite Parking., • Referral Scheme.

The Commercial Industries and Access School at Kingston College is seeking a Sessional Lecturer to teach Aviation, Cabin Crew and Travel & Tourism courses across a range of levels and to act as a personal tutor within the curriculum area.

Permanent / Fixed-Term – amend as needed]. Opportunity for long-term stability.

Courier/Customer Service Agent. Any Courier / Customer Service experience advantage. Liaising with customers, couriers, and warehouse team via telephone and email.

ACCOUNT MANAGER - LONDON - UP TO £40k - HYBRID.Robert Half are thrilled to be working with an award-winning client in their search for a Senior Account Executive/Account Manager to join their thriving PR team, offering hybrid working and up to £40,000!.This is a fantastic opportunity for someone w

Paywall & Sales Operations Lead.Surbiton, Surrey (Office-based).We are currently working with a digital marketing agency who specialise in the social media management of online content creators.This is a varied role combining operations, performance management, data analysis and team leadership.You'

Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role...

Customer Success Account Manager (High Growth Digital Agency), Up to £40,000 base + £6000 Bonus + Gym Membership + Other Great Perks. This Isn't Just Another Customer Account Manager Role !. Customer Success Account Manager (Digital Agency).

Due to the high number of applicants only shortlisted candidates will be contacted, if you have not heard from us in 48 hours you have not been selecte.

We are working with a leading social housing repairs and maintenance contractor to find a successful and proactive Call Handler to join their team based in Kingston. Offer great customer service by listening to customers' queries, building rapport, demonstrating empathy, resolving queries / concerns

JobTitle:ParttimeorFulltimeProductAccountManager - IN OFFICE ROLE.Location:Kingston,Surbiton,Esher,Twickenham,Teddington,HamptoCourt,HamptonHill,EastMolesey,ThamesDitton.Cross-FunctionalCollaboration:.

Company We are working with a highly successful print management company which offers a comprehensive range of solutions designed around client needs. Must be resident in the UK and have worked or recently worked in the print, packaging or paper sectors. Qualifications * Candidate may be from the pa

Join us and be a part of shaping the future of automotive retail! We are seeking a dynamic Head of Account Management to lead our account management function, taking responsibility for a portfolio of £50m+ revenue across 5,000 independent dealers. You will lead the team through a major phase of tra

The ideal candidate is currently a Head of Department or a strong Assistant Front of House Manager, with a background in quality hotels and excellent leadership skills. A luxury country house hotel in the South West seeks a Front of House Manager to lead guest-facing operations. This hands-on leader

Customer Delivery Manager Role Purpose The role is a key managerial position leading a team of field-based service engineers. You are expected to lead, manage, and support a team to ensure that exceptional customer service is delivered across a geographic region operating within a set financial budg

Skillframe Ltd in Sunbury-on-Thames is seeking an Administrator/Sales Admin Support to manage order processing and client contact.

Principal Account Manager Supply LGS in Richmond, England.

If youre passionate about food and customer service, apply now to join a growing team. The successful candidate will lead a team, ensuring customer satisfaction and quality food preparation.

Merkur Casino UK in Greenford is seeking a dedicated Keyholder to join our team.

Join Emirates as cabin crew, travel the world, and provide excellent customer service.

Handles customer service, manages orders, liaises with suppliers, and supports internal teams and external clients.

Empathetic and organized Funeral Service Specialist needed to support grieving families, manage branch operations, arrange funerals, and promote funeral plans.

Customer Service Advisor Ealing Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team. Main Responsibilities : Contribute to the achievement of the financial targets of the store Identify and quantify t

Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough attention to detail and care within your work. To have some sales experience, in order to fulfil the role of promoting and up-selling the products our client offers. To display excellent customer service skills at all times, to ensure that the high levels of customer satisfaction that our client is known for are maintained consistently. To demonstrate the ability to accept constructive criticism and work well under pressure. To possess excellent verbal and written communication skills. To be able to demonstrate physical skills like lifting, bending and carrying. To possess the ability to organise your time and workload. To be able to carry out basic tasks on a computer or hand-held device. Must have a full, clean UK Drivers Licence. A forklift (reach or counterbalance) is preferred, but not mandatory! * To adhere to the legal duty to take reasonable care of yourself and others, and to cooperate with management on all aspects of Health and Safety, as set out in the Employee Safety Handbook. Shifts: Monday to Friday – 7:30AM – 5PM (with potential for overtime). Salary: £13.00 standard, £19.50 Overtime with added benefits Benefits include : Full pension sceme , 25 days paid holiday plus all bank holidays paid Call outs are paid up to £100 per call out Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 13 weeks. We are looking forward to hearing from you at Team CV LTD

Customer Engagement Supervisor Southall office based 5 days in 6 £32,500 + Commission Our client: • Our client is market-leading bakery business, renowned for their high-quality bakery products that are available to grab on-the-go., • Our client offers over 500+ premium frozen baked good products and pride themselves on innovation and high-quality products. The role: • Passionate about building strong relationships with both customers and colleagues, creating a positive and supportive team culture., • Dedicated to coaching, mentoring, and developing team members to help them achieve their full potential., • Customer-focused leader who thrives on resolving issues, improving experiences, and delivering excellent service., • Strong communicator who works collaboratively across departments to ensure smooth operations and high customer satisfaction., • Motivated by creating an engaging, high-performing environment where people feel valued, recognised, and empowered., • Office based position 40 hours per week. The customer office is open Sun-Fri and so you would be expected to work 1 in every 4 Sundays. Ideal candidate: • You will need to be a great communicator and people leader managing a team of 16., • The ideal candidate will be ambitious and see the value in the commission scheme., • You will have great organisation skills and be an all-round hard worker., • You will be resilient and happy making cold calls. Benefits & details: • £32,500 basic salary + commission earning opportunity., • 5 days a week in their offices in Southall 8-5pm (Sunday hours (phone number removed)pm), • Training and development invested in you by the business. Please send your CV using the form on this page, quoting reference 14/17689/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website

The Creator Account Manager will support creators in the Media & Agency industry, focusing on managing accounts and fostering growth opportunities. This role requires a strategic approach to account management and a deep understanding of the industry. Client Details This is a permanent opportunity with a medium-sized company operating within the Media & Agency sector. The organisation is known for its innovative approach and commitment to supporting creators in achieving their professional goals. Description Manage and grow relationships with creators within the Media & Agency industry. Act as the primary point of contact for assigned creator accounts. Develop tailored strategies to help creators achieve their business objectives. Collaborate with internal teams to deliver exceptional service to creators. Monitor account performance and provide actionable insights to drive growth. Resolve client queries and issues in a professional and timely manner. Identify new opportunities for creators to maximise their potential. Maintain up-to-date knowledge of industry trends and best practices.Profile A successful Creator Account Manager should have: Experience in account management within the Media & Agency industry. A strong understanding of creator platforms and content trends. Excellent communication and relationship-building skills. A results-driven mindset with a focus on achieving client success. Ability to analyse data and provide valuable insights for growth. Proficiency in relevant software tools and platforms. Strong organisational and time management skills.Job Offer Competitive salary ranging from £34,000 to £38,000 per annum. Permanent position within a reputable Media & Agency company. Opportunities to work with leading creators and industry professionals. Supportive and collaborative company culture. Potential for professional growth and career development.If you are passionate about the Media & Agency industry and believe you have what it takes to succeed as a Creator Account Manager, we encourage you to apply today

Our client is expanding their friendly and professional sales team, and they are seeking a highly motivated individual to manage and assist in the management of client portfolios, fostering existing customer relationships and building new opportunities whilst reflecting the company’s culture and passion for their wonderful, sustainable product. You will be responsible for maintaining an excellent knowledge of product ranges, customers, competitors, and any activity that is happening within the industry. You will manage and update company CRM system, support the sales team in administrative duties assist in maximising the sales opportunities for the business. You will research and assist opening new account opportunities, monitor and report on account performance in weekly reviews and proactively contribute and support B2B communications, product launches and promotions. You will also be happy to attend/host trade fairs and exhibitions. Ideally you will have a working knowledge and exposure to the retail sector and have Account Management experience. You will assist the company Sales Representatives with their administration and ensure that the CRM database is up to date and ensure that their activities are recorded. You will have previous experience as a Key or National Account Manager and have B2B experience, ideally working with retailers. CAR OWNER/DRIVER ESSENTIAL FOR CLIENT VISITS AND TRADE FAIRS. Monday - Friday, 9am - 5.30pm, OFFICE BASED, NOT HYBRID £35 - 50K,depending on experience level Hampton

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity. The Role We are currently looking for a Service Supervisors to join our busy Sunbury office. The successful candidate will work alongside the Service Manager and their activities will be split between office based time and field activities assisting the service and call out team. Key Responsibilities All aspects of the day to day management and coordination of the Service Engineers and Field Technicians Providing technical assistance and guidance to the Service team Establishing and planning engineer's routes including re-routing on MS2 app to maximize production and reduce travel times, fuel costs etc. Ensuring all planned visits are completed per calendar month. Reviewing and influencing engineers productivity Dealing with call outs, reviewing troublesome lift, following up with clients and communicating proposals to resolve. Co-ordinating any resolution actions required with engineers and FT's Managing isolated lifts to ensure minimum downtime and rapid resolution. Co-ordinating external and internal training requirements and mentoring the teams progression. Undertaking Maintenance Audits and ensuring overall H&S compliance Providing customer technical support as required and improvement and repair What Were Looking For To apply you will have demonstrable experience as a Service or Repairs Engineer, with a minimum NVQ 3 qualification or equivalent experience. Or come from an Engineering background ( Mechanical or Electronics) Additionally, experience of managing / coordinating a team would be an advantage, although training will be provided by the Service Management team. Clean UK driving licence (essential) Right to Work in the UK (mandatory) If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you. Why Join ORONA? We offer more than just a job we offer long-term career development within a stable and growing company. What We Offer: Attractive Salary : Competitive pay that reflects your skills and experience Generous Holiday Allowance : Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays Secure Future : Benefit from a pension scheme with increasing company contributions as you grow with us Peace of Mind : Life Inssurance to support you and your loved ones Health & Wellbeing : Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services Family-Friendly Benefits : Enhanced leave for family-related events and emergencies Support When You Need It : Employee Assistance Programme offering confidential support for personal or work-related challenges Eye Care : Eye care vouchers to help keep your vision sharp Recognition for Longevity : Long Service Awards to celebrate your milestones with us Referral Rewards : Earn a Recruitment Referral Fee by helping us find top talent Continuous Growth : Ongoing Training & Development opportunities to support your career journey Join ORONA and be part of a company moving the world safely and efficiently every day. Requirements To apply you will have demonstrable experience as a Service or Repairs Engineer, with a minimum NVQ 3 qualification or equivalent experience. Or come from an Engineering background ( Mechanical or Electronics) Must be eligible to work within the UK Must have a clean UK driving licence TPBN1_UKTJ

Customer Service Representative - Pharmacy The Private Pharmacy, an ITH Group company, are looking to appoint a positive and hardworking Customer Service Representative to support our busy online pharmacy which dispenses controlled medications daily. The role: To assist the dispensing team with various duties to include answering phone calls, dealing with telephone and online queries, preparation for dispatch, assisting with packing of orders, liaising with clients and end users, as well as general pharmacy tidying and disposal of rubbish in accordance with pharmacy procedures. Duties will include: Handling inbound telephone calls from customers and patients, acting as the first point of contact. Responding to email and online enquiries in a timely and professional manner. Providing clear, accurate information on prescriptions, orders, delivery, queries, and general service questions. Maintaining a friendly, calm, and empathetic approach while delivering a consistently high standard of customer service. Investigating and resolving customer issues, escalating to the appropriate team member where necessary. Liaising with pharmacists, dispensary teams, and delivery partners to resolve queries. Adhering to pharmacy, healthcare, and GDPR regulations at all times.While primarily a telephone and email-based role, there may be occasional requirements to assist with other pharmacy-related or administrative duties, subject to training and competency. About You: Confident and comfortable spending the majority of your working day communicating with customers by telephone and email. Excellent verbal and written communication skills, ability to explain information clearly and professionally. Able to work independently, using initiative to manage your workload and resolve queries effectively. Calm, patient, and resilient, particularly when handling challenging or sensitive customer conversations. Reliable, hardworking, and committed to delivering high standards of customer service at all times. Fully IT-literate.Any previous experience in pharmacy, healthcare, or regulated environments is desirable but not required. BENEFITS OF WORKING FOR TPP: In return, we pay £27,618.50 a year as a base salary. Other benefits include the below: A medical cash plan scheme. Regular company activities which include social events. Access to our on-site GP. Yearly spending allowance at the Pharmacy. 22 days holiday a year plus bank holidays. Pension.So, if you want a career with a great company and are 'inspired to be better', apply now

The Customer Relationship Manager role in the retail industry is focused on fostering positive customer experiences and building lasting relationships. This permanent position, based in London, requires a proactive individual to oversee customer service operations and ensure satisfaction. Client Details This opportunity is with a well-established company in the retail industry. As a medium-sized organisation, they are committed to delivering exceptional customer experiences through efficient processes and innovative solutions. Description Manage and enhance customer relationships to ensure satisfaction and loyalty. Oversee customer service operations to meet and exceed quality standards. Develop and implement strategies to improve customer engagement and retention. Act as the main point of contact for customer queries and resolve issues promptly. Collaborate with internal departments to ensure seamless customer experiences. Analyse customer feedback to identify trends and recommend improvements. Prepare regular reports on customer service performance and key metrics. Ensure compliance with company policies and procedures in all customer interactions.Profile A successful Customer Relationship Manager should have: Previous experience in customer service or a related field, preferably in the retail industry. Strong communication and interpersonal skills to build trust with customers and colleagues. Proven ability to develop and implement customer-focused strategies. Experience in analysing data and generating actionable insights. Attention to detail and a commitment to delivering high-quality service. Problem-solving abilities to address challenges efficiently and effectively.Job Offer Competitive salary ranging from £45,000 to £60,000 per annum. Permanent position offering stability and career growth opportunities. Located in London, providing access to a vibrant and diverse working environment. Opportunity to work within a well-established company in the retail industry.If you are passionate about delivering exceptional customer experiences and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity

Internal Sales Executive (Sales Support) Salary: £35,000 - £39,000 per annum (Depending on experience) Incentive: Performance-based incentive bonus Location: Brentford, West London The main responsibilities of this internal sales role involve communicating with existing customers, preparing quotations for projects, following up on inbound enquiries whilst also managing the Salesforce CRM system. Applicant should meet the following criteria: • You should have experience in internal sales, sales operations, or Logistics., • Ideally you will have strong proficiency in Salesforce and MS Excel, • Excellent communication, multi-tasking, and problem-solving skills. Your role will involve: • Prepare, issue, and manage quotations for key accounts., • Process incoming customer orders and track sales performance., • Coordinate inbound and outbound shipments and monitor delivery schedules., • Communicate with third-party logistics (3PL) providers and forwarders., • Maintain and update customer data and sales pipelines using Salesforce, • Generate sales reports and analyze data within the CRM system., • Manage and monitor sales and inventory data to ensure optimal stock levels., • Handle inventory reconciliation and prevent stockouts. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development Electronic Security Risk Management

Housing Complaints Officer (Hybrid - West London) Rate: £30 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Key Skills and Experience Experience in a complaints handling within the Housing Sector Must have written Housing complaints experience Stage 1 response experience Must be able to work on site 2 days per week Excellent communication and interpersonal skills Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Customer Service Advisor Salary: £26,500 - £27,000 Location: Southall (Office-Based) Hours: 35 hours per week, Monday to Friday, shifts between 8:00 am and 5:30 pm A well-established, family-run supplier of construction materials is seeking a Customer Service Advisor to join its busy and friendly Southall office. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys working in a fast-paced office environment. You will play a key role in supporting customers, processing orders, and working closely with the warehouse team to ensure next-day deliveries are fulfilled efficiently. Key Responsibilities Handle inbound customer calls and assist with orders for fixings and ironmongery products. Respond promptly and professionally to customer enquiries via phone and email. Process customer orders accurately and efficiently. Manage forward orders and ensure they are scheduled correctly. Liaise with internal teams to ensure smooth order fulfilment and dispatch. Support general office administration, including filing, archiving, and maintaining internal systems. About You Previous experience in a customer service role, ideally within an office or call centre environment. Confident handling inbound calls and processing customer orders. Excellent written and verbal communication skills. Experience working in a B2B and/or B2C environment. Strong attention to detail and the ability to prioritise tasks in a busy setting. Based locally in Southall or able to commute to the office easily daily. Benefits On-site parking. Company pension scheme. 20 days of annual leave plus bank holidays. Friendly, supportive, and down-to-earth working environment. 35-hour working week with no weekend work.Please note: Applicants must live locally to Southall or have a straightforward and reliable commute to the area, as this is a fully office-based position. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK