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Customer Success Implementation Consultant – SaaS. Customer Success Implementation Consultant. As a Customer Success Implementation Consultant, you’ll be the.

Account Manager Up to £45,000 – up to 28% commission Benefits: 25 days holiday plus additional days off for birthday and Christmas, Private healthcare, Life Insurance & Group Income Protection We are recruiting an Account Manager for our client, a rapidly growing IT Solutions Provid

As Commercial Account Manager, you'll play a key role in managing and growing a portfolio of regional and multi-site group accounts across the UK, with a focus on the On Trade. Commercial Account Manager – Wine Supplier – London / The South – Up to £55,000 plus package. Commercial Account Man

Commerce brands to help them maximise their retail media and marketplace advertising performance.

Reservations Consultant – Indian Ocean & Caribbean Specialist. The Reservations Consultant will be at the heart of the booking journey, supporting clients from enquiry to confirmation, ensuring every detail is seamless and every guest feels looked after.

Ability to work and contribute within a virtual team atmosphere with a flexible attitude around the needs o. What a fantastic opportunity to join this luxury wellness travel company !!. Communicate both verbally and in writing in a professional and timely manner.

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Dutch. You will handle communications from customers enquiries, Updating customer details (address, payment methods), The Multilingual Consultant will report

Core-Global Protection Ltd provides high-end security services tailored for luxury venues.

Personal Advisers are responsible for delivering a high-quality service to young people who were formerly accommodated. The Personal Adviser will provide support, advice and assistance to enable young people to maximise education, training, work and accommodation opportunities. To work with care lea

Are you an experienced Business Travel Consultant? Are you fully Sabre trained (including ticket / reissues)?. We have an exciting opportunity for an experienced Senior Business Travel Consultant to join a reputable TMC based in London, working on mixed accounts.

Account Manager Technical role - Hard FM Service Provider Central London - 75k. One of the established names in the commercial building maintenance industry is looking to recruit an Account Manager to work on a high profile contract based close to Victoria St.

We're now seeking a highly organised, self-driven Villa Sales Consultant to join our growing team. Your Role As a Sales Consultant, you'll: - Handle customer enquiries (email, phone, web chat, walk-ins).

D&B Solutions * Based in London Job Advert: 🎥 AV Event Sales & Account Manager – Live Events & Creative Media Are you a relationship-driven professional with a passion for live events, AV, and client experience? We're working with an exciting, digital-first event production a

Are you an experienced practice accountant with a passion for managing teams and delivering exceptional client service? Our client, a thriving boutique accountancy firm in North London, is looking for a General Practice Manager or Senior Manager to join their expanding team. Exciting and growing cl

You'll bring your leadership skills from customer service and apply them in healthcare, where they can truly make a difference. Team Leader or Supervisor from retail, hospitality, airlines or another fast-paced service industry. Champion patient experience and service recovery, resolving escalations

Customer Service Consultant- Spanish Speaking / West London, Hybrid / £29000-£33000 DOE We are looking for a Spanish-speaking Customer Service Consultant to join our client, a global leader in food manufacturing distribution in their brand new London location. This role is ideal for so

Customer Service Lead (Commercial Catering / Hospitality). Are you a customer service specialist with a maintenance background, looking to gain skills and hands-on experience in a range of different sectors including electrical, mechanical engineering, and plumbing?. You will be customer facing and

Customer Service Lead (Commercial Catering / Hospitality). Are you a customer service specialist with a maintenance background, looking to gain skills and hands-on experience in a range of different sectors including electrical, mechanical engineering, and plumbing?. You will be customer facing and

My client is a Top 20 Accountancy firm and they are looking for an Audit and Accounts Manager or Assistant Manager to join their team in Central London.This is a client facing role with the opportunity to establish strong relationships across their extensive portfolio of audit clients in the SME sec

This is not an ordinary cleaning management role - we’re looking for someone exceptional: combining laser-sharp operational focus with outstanding people leadership, creative flair, and a passion for delivering unforgettable experiences. ACCOUNT MANAGER - Contract Cleaning. We are a contract clean

Reviewing financial statements prepared under FRS 102 1a and FRS 105- Reviewing corporation tax returns and personal tax returns prepared by members of the team- Supervising a team of senior accountants, semi senior accountants, trainees and bookkeepers- Communicating with clients and responding to

BMS Account Manager (Hybrid Role). Our client, a leading BMS solutions provider in the heart of London, is seeking a BMS Account Manager to support their mission of creating smarter, greener, and more resilient buildings.

Job: Complaints Handler Location: Camden, London Contract Type: Temporary Start Date: September 15, 2025 Are you passionate about delivering exceptional customer service? Do you have a knack for resolving complaints with empathy and skill? If so, our client is looking for a dedicated Complaints Han

An FM Account Manager role has arisen due to recent Summer wins and pipelining.Working with an already extremely successful FM Maintenance Division, you will be spearheading the latest win within a very dynamic environment focussing on event spaces, global super brands and iconic venues.Contract Man

An exciting opportunity for a Technical Account Manager to join a big name in the maintenance sector based within a commercial building in Canary Wharf, London.

About the Role We're seeking enthusiastic Dutch-speaking professionals to join our client's team - you'll help customers book their dream vacations, offering exceptional service while driving sales.

Account Manager Hard FM Services Central London Up to £80K.Are you ready to lead operations at one of Central Londons most prestigious FM providers?.Do you have a proven history of success within the commercial building services sector, ideally overseeing landmark or trophy buildings?.If so, thi

Job Title - Technical Account Manager.

For anymore information, please contact Jade at Social Care Locums. We are currently looking for Personal Advisors and Youth Workers to work within Local Authority Childrens/Leaving Care Teams.

Full-time, permanent - (7pm - 7am, 4 on / 4 off).We are seeking a reliable and professional.London, supporting the luxury boarding and events facility.This role involves supporting the smooth operational delivery of the building during night shifts, ensuring that residents, guests, and event clients

Provide 'risk analysis' of global travel news and communicate to Senior Management as appropriate Creation and provision of traveller tracking reports for communication to clients in the event of a major eventThe Person: The role of the Senior Business Travel Consultant can be a pressured o

Description: Do you love travelling? Are you the one friends and family turn to when it comes to planning holidays? We’re looking for motivated, travel-loving individuals across the UK to become Remote Travel Consultants. What’s on offer: 🌍 Work fully remote – anywhere with Wi-Fi ⏰ Set your own hours and create work that fits your lifestyle 🎓 No previous experience required – full training and support provided ✈️ Access exclusive travel perks, discounts, and insider rates 💼 Earn through bookings and build ongoing residual income 🤝 Opportunity to grow a team and develop leadership skills This role is designed for people who want flexibility, independence, and the chance to turn their love of travel into more than just a hobby. Whether you want to book unforgettable holidays for clients, create a side stream of income, or develop a team for long-term growth, you’ll have the tools and support to shape your own path. Next Steps: If this sounds like something you’d enjoy, message me for more information and let’s explore whether this could be the right fit for you.

Head of Customer Service Have I successfully led a customer service function in FMCG or wholesale, delivering results in a demanding, fast-paced environment? Can I demonstrate at least two years of senior-level experience as a Head of Customer Service (or equivalent), with proven impact on both strategy and day-to-day operations? Am I confident operating in a changing, sometimes turbulent environment, where adaptability and resilience are critical to success? MacGregor Black are partnering with a Leading FMCG Manufacturing Business in their search for a Head of Customer Service on a 6-month fixed-term contract, based in Greater London. This is a fantastic opportunity to join a dynamic and fast-paced organisation in the FMCG space, during a period of change and transformation. As Head of Customer Service, you will take full ownership of the customer service function, ensuring the delivery of an exceptional customer experience across wholesale, retail, and e-commerce channels. You will lead and develop the customer service team, build scalable processes, and act as a key link between customers and internal departments. This role requires a proven leader who thrives in a changing and fast-moving environment, with the ability to balance strategy and hands-on leadership. Key Responsibilities • Lead, manage, and develop the customer service team to deliver outstanding service across all customer touchpoints., • Implement and optimise customer service processes, ensuring efficiency, responsiveness, and scalability., • Act as the voice of the customer across the business, working closely with commercial, supply chain, operations, and marketing teams., • Oversee customer relationships across wholesale and key accounts, ensuring service excellence and commercial alignment., • Use data and reporting to track performance (CSAT, response times, order accuracy, complaints) and drive continuous improvement., • Manage escalations effectively, safeguarding customer relationships and brand reputation., • Champion a customer-first culture during a period of organisational change and transformation., • Identify opportunities for process automation, technology improvements, and service innovation. What are we looking for? • Minimum 2 years’ experience as Head of Customer Service (or equivalent senior leadership role)., • Strong background in FMCG and wholesale environments., • Proven track record of leading customer service teams in fast-paced, changing, or turbulent environments., • Commercially astute with experience in balancing service delivery with business objectives., • Excellent communication and stakeholder management skills, able to influence at all levels., • Data-driven with the ability to analyse performance metrics and translate into actionable improvements., • Hands-on, pragmatic, and adaptable — comfortable operating both strategically and operationally. What’s on Offer • 6-month fixed-term contract., • Opportunity to join a well-known FMCG business during a period of transformation., • Exposure to a dynamic environment with the chance to make a significant impact. Please contact Alice Redmond for more information today.

About Us At Be A Bear, we believe that every business needs a strong fan base to succeed. We treat every brand like it's a media owner and help them build their audience using owned, paid, and earned channels. With a focus on audience, we work with prominent brands such as BET International, Red Bull BC One, MTV, Molton Brown, Nickelodeon, and Comedy Central. The Role This is a full-time role as a Digital Account Management (YouTube and Social Media) at Be A Bear. As a Digital Account Manager you will be responsible for managing client YouTube and other Social channels, developing and delivering digital strategies, coordinating projects, and driving audience engagement. Your day-to-day tasks will involve all aspects of channel management across YouTube, TikTok, and Instagram. One of the key accounts you will be looking after is the BET International YouTube channel alongside the team at Paramount. The Perfect Candidate: You’ve done this already, but you’re looking for a real challenge now. You’ve grown digital channels in a previous role, and you’re confident in your ability to define a strategy and stick to it. Experience in kids media would be a big plus. You’re as comfortable managing a team of juniors as you are managing client expectations, even when things aren’t going to plan. You've got experience working with entertainment brands, and you're keen to maximise on this. Role & Responsibilities: • Working within a growing team of digital strategists, and managing Digital Channel Assistants, • Creating channel strategy directly with clients, and understanding the nuances that apply to their business, • Responsible for everything that happens on a set of YouTube, TikTok, and Instagram channels, from content schedules through to claims, • Focussed on ways to grow digital channels, specifically YouTube, TikTok, Instagram,, but learnings on other channels help, • Responsible for reporting back to the client and the wider team, • Work with the wider team to identify channel trends, • Communicating insights back to the client in a clear and concise way, • Follow competitor behaviour and general social trends, • Strong written skills, with the ability to craft creative and persuasive content, • A passion for media and entertainment brands, • An understanding and interest in new social media tools and trends, • Excellent time management Requirements: • 3+ years’ experience working in digital, including experience of YouTube channel management, • Worked in an account management role, • Fluent in YouTube analytics, • Experience using other supporting tools such as VidIQ or Tubular Labs, • Passionate about great content, advertising and brands and publishers including an understanding of the BET brand Benefits: • Flexible working opportunities are at the heart of how we operate at Be A Bear, • Development focussed culture, • Extra holiday for your birthday, • Healthcare Insurance Salary: Starting from £39,000 + (depending on experience) At Be A Bear, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation, or age. Beyond compliance, we take pride in building a dynamic work environment that fosters creativity and champions inclusion, diversity, and representation.

Remote – Commutable distance into London Working in partnership with the National Relationship Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our commercial real estate and investment clients. The Client Relationship Manager will play a pivotal role in driving strategic performance through on-site support and collaboration with contract and operations staff. This role requires a hands-on approach, combining in-field presence with in-depth business analysis to develop and implement tailored operating strategies for each site across the portfolio. As Client Relationship Manager, you will be responsible for: • Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level., • Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission., • Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders, • Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations., • Ensure alignment between client objectives and Churchill’s operational delivery, ESG commitments, and commercial performance., • Undertaking site visits as required to assess standards and quality audit scores., • Ensuring that all regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have: • Previous senior management experience within a prestigious FM, Sales or B2B environment., • Exceptional ability to create relationships and communicate at all levels including Director and MD level, whilst not letting this compromise ability to make and take necessary action., • Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring., • Commercial analysis and resolution proposing capability, • Ability to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface, • Proven track record of performance growth within a previous role., • A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • 33 days holiday (including bank holidays), • Company sick pay, • Maternity and paternity leave support, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role.

Reservations Consultant – Indian Ocean & Caribbean Specialist Location: Hybrid (UK-based) Hours: Monday – Friday, 9:00am – 6:00pm (with weekend rota) Are you passionate about travel, with proven experience selling the Indian Ocean and Caribbean? This is a rare opportunity to join a leading wholesaler and DMC that brings dream holidays to life. The Reservations Consultant will be at the heart of the booking journey, supporting clients from enquiry to confirmation, ensuring every detail is seamless and every guest feels looked after. This is not just a reservations role – it’s about curating unforgettable experiences and making every interaction count. What the role involves: • Handling client enquiries via phone and email, offering expert advice on availability, rates, and booking policies., • Guiding clients through the reservation process with tailored recommendations and insider knowledge., • Accurately processing bookings and managing amendments or cancellations with professionalism., • Spotting opportunities to upsell upgrades, packages, and special extras that elevate the guest experience., • Managing guest requests – from room preferences to special occasions – ensuring expectations are exceeded., • Sharing insights on properties, facilities, and local attractions to inspire clients and maximise their stay., • Building strong relationships with sales teams, key accounts, and other departments to drive bookings and revenue., • Following up on enquiries and nurturing repeat business with a customer-first approach. Why this role is exciting: • Generous commission scheme – rewarding your success., • Flexible working – office/home balance to suit you., • FAM trips – experience the Indian Ocean & Caribbean first-hand., • Regular company events – be part of a collaborative, passionate team., • Global opportunities – work from any Hummingbird office worldwide., • Great holiday allowance – because work-life balance matters.

PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND WORK FROM HOME IS NOT AVAILABLE FOR THIS POSITION.You must be fully flexible to work any shifts between these hours.We are seeking dedicated Contact Centre Agents to join our team.We are looking for individuals who possess a unique blend of compassion, str

A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Account Manager to join a successful, well-established and market-leading, international business. The business, as part of their continued success, has an immediate opening to add to their customer account manage

Building internal relationships is equally as important as nurturing client relationships and building upon both. My client is seeking an Account Manager who is diligent, ambitious, thorough, a great man manager, someone who can inspire and lead. An FM Account Manager role has arisen due to recent S

Do you have experience in building tailor-made trips to Japan? Have you travelled Japan extensively? This tailor made tour operator is expanding its specialist team and seeking a Japan Travel Consultant to join their growing Japan team and develop the product. Your role will be to tailor-making ho

By limiting wait times, providing clear and concise communication and ensuring that the customer receives the intended order in a timely manner, the customer experience will be positive and ensure that we have limited complaints and exceptions, all while achieving contractual KPIs. You will set and

Airfreight Account Manager (Freight Forwarding).A tech-centric freight forwarder based in Central London.Developed a top-class operational team who look after key accounts and seeking to add a dynamic Airfreight Operator / Account Manager to their team.This role is an opportunity for an ambitious ai

My client is seeking an experienced Account Manager in the London area.You will be leading and managing the engineering team responsible for the technical operation and maintenance of critical building systems, including MEP (Mechanical, Electrical, and Plumbing) assets, within high-demand environme

Managing Consultant - Customer Strategy and Transformation. Lorien’s Client, a market leading Consultancy firm are currently seeking a Senior Manager / Managing Consultant to join their Customer Strategy and Transformation team focused on strategic customer innovation at product level & ch

Deliver exceptional customer service by assisting customers both over the phone and in person. As a Trainee Customer Advisor in our self-storage facility, you'll play a vital role in providing outstanding customer service. Are you ready to kickstart your career in customer service with a leading sel

Business & First Class Travel Consultant Needed !! A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London.

We are looking for a delivery consultant working under two directors doing white collar construction - PERM.

Assisting French and English speaking clients with product enquiries. We are looking for a skilled French Customer Service Representative to join their fun, dynamic and friendly team. This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering